We booked this hostel solely based on the good reviews we read online.
Unfortunately, during our stay we noticed a sign stating 'Win an Apple IPOD at Claddagh Hostel Galway. If you booked online using HOSTLBOOKERS.COM, HOSTELWORLD.COM, HOSTELMANIA.COM, GOMIO.COM, HOSTELS.COM all you have to do is give us a (good) review. The next prize draw will take place on 1st November 2006' on several doors. Now we know why this hostel looked so good in the reviews! I took a photo of the sign because I couldn't believe it was true (see photo).
It wasn't very clean, the main door is left not only unlocked but open from 8am until late at night, the gentleman running the place didn't seem very organized and said he'd only been there for 3 weeks. He also insisted on our passports to keep for the duration of our stay upon our arrival (we didn't budge and in the end he said 'no problem'...if he really needed them then why did he change his mind?).
Payment in full was also required upon our arrival ~ this wasn't a problem except that we were advised at check-in that they only accepted cash (we were never advised of this and thought we'd be able to use our credit card as that is how we paid our deposit).
Yes, the location is good but next time we'll stay somewhere else that doesn't use contests to gain positive reviews. It also must be said that we stayed at 4 other hostels in Ireland during our stay and all were true to the reviews we read online.