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“Pillo” 4 of 5 stars
Review of Pillo Hotel Galway

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Pillo Hotel Galway
4.0 of 5 Hotel   |   Headford Point, Headford Road, Galway, Ireland   |  
Hotel amenities
Ranked #13 of 56 Hotels in Galway
Greenville, South Carolina, United States
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
Reviews in 27 cities Reviews in 27 cities
14 helpful votes 14 helpful votes
“Pillo”
4 of 5 stars Reviewed June 17, 2014

Hotel was very good. Paid $110 US for May 27. Charged for using the business computer??Private under ground parking. We walked the 2 km to the downtown and river, Breakfast was just ok. Really, it seemed THIS hotel was perhaps the only nice hotel in galway. We were disappointed in Galway. Stores are on hard times--closed early, and then the town got a bit scary. Ate at Oscars across the river. We enjoyed the many people out walking by the fast moving river.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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779 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
  • Any
English first
Market Deeping, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 17, 2014

Spent two nights at this hotel with friends celebrating a birthday. The staff , without exception , were very helpful and friendly. The room was large and clean with everything you needed.We had a meal there on our first night and the food was to a good standard, the breakfast was superb. Location wise it is a little way out of Galway so taxi needed to get into centre but they are always available right outside hotel. Overall a very enjoyable experience and we would use again if we return to the area.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cork, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 16, 2014

We found the hotel easily with directions found on their website, our twin room was good. Two big beds which was a pleasant surprise, and we requested a quiet location which we got. Only quibble was the strange set up with the mini fridge...the timber door outside it had to be left open to keep the fridge at the correct temperature which was awkward! We requested a wake up call which did not happen but we woke anyway. Dinner was excellent -both quality and value. 2 course meal for 2 incl wine €49, and was a better standard than many restaurants we have been to recently. Excellent service in restaurant. Breakfast was fine, nothing exciting but very acceptable. The spa was fully booked when we arrived, we did not realise we had to pre-book for only use of thermal suite so that was a pity. Underground parking accessible from bedrooms a great plus. We will definitely return to this hotel!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galway, Ireland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 16, 2014

I stayed in the Pillo this weekend. The hotel is modern, rooms are clean and averagely appointed.
The hotel is about ten minutes walk from the centre of galway.
The outstanding feature for me as a chef,who gets to lots of hotels and restaurants,was the dining. I wasn't expecting much but was pleasantly surprised by the dishes that were presented to my group of ten, i had the pork belly which was well cooked and looked good on the plate,its accompaniments worked well.
I would stay there again next time i am in Galway.

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1 review
4 of 5 stars Reviewed June 15, 2014

This was booked for me as part of a group visit to Galway.Staff were helpful and cheerful.Room well equipped and comfortable. Breakast usual fare and plenty of it. Was a little disappointed that the Sauna was not included and there was no pool .Easy access to Galway either walking (15 mins) or taxi. Otherwise would certainly use again.

Stayed June 2014, traveled with friends
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Dallas, TX
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 11, 2014

The staff was kind in the late morning and evening. Our room's A/C stopped working on our second day, but Mark was VERY helpful in remedying the situation quickly. He went above and beyond. Our first night our room faced the courtyard were sound bounced off really well. At 3 am we heard someone yelling on the first floor in the courtyard to be let in. After about 20 min of this noise, I called to the front desk but they seemed more annoyed that I was calling than helpful. The noise continued for another 20 min. Then at 6:30am we received a wake-up call from the front desk which was meant for a different room, and the young man on the phone did not even apologize. Do not know who was on duty during those two encounters, but they were not the staff we had dealt with during the day. There was a trainee in the evening and she was very kind. Sad we had two disappointing encounters with the staff during the night. The room was nice and the bathroom was clean.

About a 20 min walk to the City Center at the most, and the location is great for day trips to Connemara National Park and in the other direction, the Cliffs of Moher

Room Tip: Request a room that does not face the courtyard.
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Dublin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 9, 2014 via mobile

I cannot recommend this hotel highly enough basing it on my 1 night B&B with a 3 course meal. The food was of a very high standard and was served by very friendly, helpful staff. Ideal location also with free parking.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pillo Hotel Galway

Address: Headford Point, Headford Road, Galway, Ireland
Location: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in Galway
#10 Luxury Hotel in Galway
#14 Romantic Hotel in Galway
#14 Business Hotel in Galway
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pillo Hotel Galway 4*
Number of rooms: 104
Official Description (provided by the hotel):
Situated a short walking distance from Galway city centre, the Pillo Hotel Galway is the perfect base for both leisure and business visitors to Galway City. The focus is on customer service. Guests return time and time again.With a range of double, twin, triple and family rooms available, it is the perfect choice for a leisure break or a business trip. All of the guest bedrooms are non-smoking with wireless internet access & free underground parking. ... more   less 
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Also Known As:
Marriott Galway
Courtyard Galway
Galway Courtyard
Galway Marriott

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