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“Overrated” 2 of 5 stars
Review of The g Hotel Galway

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The g Hotel Galway
5.0 of 5 Hotel   |   Wellpark, Galway, Ireland   |  
Hotel amenities
Ranked #6 of 56 Hotels in Galway
London
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Overrated”
2 of 5 stars Reviewed September 17, 2007

Having previously visited Galway (stayed at the Radisson) and having planned a trip for my husband's birthday I was very much looking forward to seeing what The g had to offer.

Reservation was easy and extremely efficient - I was especially impressed by the cancellation terms given that we were arriving by private plane which would have meant cancelling the trip in bad weather.

Check in was great but all a bit diappointing thereon in. The state of the property and the service weren't really what I'd expect of a 5-star hotel: the reception area looked shabby (paint peeling off the famous white curve behind the concierge desk); the carpet in the room was stained (not a good look); paint was worn off the doors and glass tables chipped and tatty - generally the property seemed to have seen better days or be in need of some serious upkeep. The food in the restaurant was very average given the price and the waiter seemed a bit surprised when we asked for our bottle of red wine to be brought to at least room temperature.

At breakfast, surly staff but good food . The best service we had was from an Australian guy behind the bar who told us off the record that we could watch the Ireland rugby match in the bar across the road because it wasn't been shown in the hotel!

Overall disappointing, doesn't feel like the hotel takes much pride in its appearance - highlighted by the dog poo left uncleared in front of the main entrance for the two days that we were there. Just not what I would expect of a 5-star hotel.

  • Liked — Location
  • Disliked — Service and quality
  • Stayed September 2007, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Galway Ireland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed September 12, 2007

Made a return visit to the "g" and just like our previous stay it really was an enjoyable experience ! The restaurant and bars are a litle pricey, but the service and quality offered makes it well worth it. Before bedtime try the hot chocolate with a kick...it's really yummy! Breakfast is varied and very generous, the bedroom was really comfortable with lots of little extas we really enjoyed our two nights and will return again.

Stayed August 2007
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Tralee
1 review
3 of 5 stars Reviewed September 5, 2007

I stayed in this hotel in august with my parents and my sister for 3 nights. My parents had a king room and my sister and I a twin. Our room had no counter top around the sink so we were forced to put all our toiletries on the floor. Our window was just a pane of glass the didnt open which made me feel very closterphobic. Bad selection of TV channels for late teens, only all news channels. The food was ridiculously over priced and there was definetly an air of snobbery around the hotel, something which it could do without since the hotel was practically empty during our stay peak season. Change you menus. I would not reccomend this hotel.

Stayed August 2007
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belfast
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 30, 2007

We stayed here for a few days after we got married before going to Paris and Spain. The G Hotel was so nice - they come and park your car for you and take your bags up to your room. The rooms were lovely, very comfortable and very clean. The maids even come in at night to turn your bed down and leave out your slippers for you - it was great, very well looked after.

The drinks in hotel are expensive however and to eat here as well is expensive too - but its well worth a visit to this hotel. We loved checking out the different bars, the pink room was brill! They even have their own cinema out the back of the hotel.

Will def return to this hotel again!

  • Liked — the rooms were so comfortable
  • Disliked — we loved everything
  • Stayed August 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ireland
1 review
5 of 5 stars Reviewed August 27, 2007

My boyfriend recently took me to stay at the G Hotel and it was the most amazing weekend ever. We arrived at the hotel to be met by someone to take our bags for us and park the car. The reception was really nice and the staff on the desk were so helpful. One of the reception staff showed us to our room which they up graded for us. The room was massive, the bed was fab and the bathroom was beautiful. The cup cakes they left for us were also a lovely touch. We had dinner in the restaurant on the 2 nights and both nights the food was superb. The breakfast was delicious with a wide range of diiferent foods. I will defo be back to stay at the G Hotel.

  • Stayed August 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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London
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 23, 2007

WOWOWOWOW is the only words that i can say about this hotel. If you want the best, stay at the G. I have stayed at a number of hotels and nothing comes close to the G

From the second we arrived, the service was amazing. The people that are employed at the hotel actually like there job and it makes a big difference. The room was lovley and had everything that we could want, even little cup cakes..nice touch!

The only slight disappointing thing was that breakfast took a while to arrive, but besides this, very impressed!

  • Liked — Service!!!
  • Disliked — Breakfast
  • Stayed August 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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northerner abroad
Top Contributor
97 reviews 97 reviews
26 hotel reviews
Reviews in 11 cities Reviews in 11 cities
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed August 20, 2007

I recently visited the g with a friend and we booked it without reading any reviews. Once booked I then read some real stinkers and wondered just what to expect. One review said it was on an industrial estate out in the back of beyond which is utter drivel! The hotel is a short taxi ride from the centre of Galway (or a pleasant 10/15 minute walk) and faces out over the water and whilst there are some shops out the back you can't see them from the hotel. The foyer is very 'cool', the staff are great, the decor is mental (in a good way) and my room was really big and very comfortable. We ate in the restaurant one night and the food was excellent. The only fly in the ointment was the price, but I wouldn't have wanted to stay anywhere else in Galway.

  • Liked — the staff, the rooms, the decor, the food
  • Disliked — the price
  • Stayed August 2007, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The g Hotel Galway

Address: Wellpark, Galway, Ireland
Location: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Galway
#5 Romantic Hotel in Galway
#5 Luxury Hotel in Galway
#7 Business Hotel in Galway
#14 Family Hotel in Galway
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The g Hotel Galway 5*
Number of rooms: 101
Official Description (provided by the hotel):
The five-star g Hotel is perfectly situated to discover Galway City and the West of Ireland. Designed by renowned milliner, Philip Treacy, the g offers restful guestrooms, a luxury spa designed by ESPA, delectable dining options, state of the art conference facilities and a bespoke wedding venue.Exclusive 5-star hotel - Located in Galway City centre - Design by milliner Philip Treacy - 101 luxurious guestrooms - Five-star service - Opulent spa designed by ESPA - Cocktail bar & signature lounges - Award winning restaurant - Conferences for 120 delegates - Bespoke wedding venue. Selected as an AA 5-star Hotel and awarded 2 AA Rosettes for Culinary Excellence 2012/2013. ... more   less 
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Also Known As:
g Hotel Galway
Galway g Hotel

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