Having previously visited Galway (stayed at the Radisson) and having planned a trip for my husband's birthday I was very much looking forward to seeing what The g had to offer.
Reservation was easy and extremely efficient - I was especially impressed by the cancellation terms given that we were arriving by private plane which would have meant cancelling the trip in bad weather.
Check in was great but all a bit diappointing thereon in. The state of the property and the service weren't really what I'd expect of a 5-star hotel: the reception area looked shabby (paint peeling off the famous white curve behind the concierge desk); the carpet in the room was stained (not a good look); paint was worn off the doors and glass tables chipped and tatty - generally the property seemed to have seen better days or be in need of some serious upkeep. The food in the restaurant was very average given the price and the waiter seemed a bit surprised when we asked for our bottle of red wine to be brought to at least room temperature.
At breakfast, surly staff but good food . The best service we had was from an Australian guy behind the bar who told us off the record that we could watch the Ireland rugby match in the bar across the road because it wasn't been shown in the hotel!
Overall disappointing, doesn't feel like the hotel takes much pride in its appearance - highlighted by the dog poo left uncleared in front of the main entrance for the two days that we were there. Just not what I would expect of a 5-star hotel.
- Official Description (provided by the hotel):
- The five-star g Hotel is perfectly situated to discover Galway City and the West of Ireland. Designed by renowned milliner, Philip Treacy, the g offers restful guestrooms, a luxury spa designed by ESPA, delectable dining options, state of the art conference facilities and a bespoke wedding venue.Exclusive 5-star hotel - Located in Galway City centre - Design by milliner Philip Treacy - 101 luxurious guestrooms - Five-star service - Opulent spa designed by ESPA - Cocktail bar & signature lounges - Award winning restaurant - Conferences for 120 delegates - Bespoke wedding venue. Selected as an AA 5-star Hotel and awarded 2 AA Rosettes for Culinary Excellence 2012/2013. ... more less
- Reservation Options:
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- Also Known As:
- g Hotel Galway
- Galway g Hotel