The G is a glorious hotel, rooms are superb, excellent food and great
staff.

From the exterior the hotel is pretty unrecognisable as it has a cinema located at one end and a furniture store at the other. The hotel actually looks like a modern office. However once you step inside you are greeted with pure oppulance. Philip Treacy the designer has delivered a master piece.

Rooms are luxurious, my was a deluxe and lived up to the title.

Food was great, Orla the restaurant manageress is a pure diamon as is
Laurant the head concierge.

If you fancy something different to the hotels fine fare, take the 50
yard walk to Eddie Rockets American Dine located on the retail park to the rear of the hotel

I stayed at the G last Christmas with my husband and could not say enough good things about it afterwards. Everything was as it should be in a five star hotel and we enjoyed every minute of the 3 days there...heaven.
It was on my recommendation that when planning our annual trip away with girlfriends we choose the G . What a complete turnaround !!
On check in the reception area was shabby and unkempt ( dead orchid plants and consierge area very dirty)
Room service was poor, phone rang out a mumber of times and items asked for not arriving even after a second call.
Breakfast service on first day was awful. Our waiter ignored our table and had to drag what we needed from him.
Table service in the lounge was slow, staff chatting to each other rather than looking after guests.
The waiter for our dinner was excellent and very attentive, however 3 of our fish dishes were overcooked and the restaurant manager didnt deal with as he should.
Overall the service in almost every area of the hotel was poor. The G is in serious danger of losing its five star rating and any of the glowing reviews written before me sound like they have come straight from a brochure and are unbelievable!
Unfortunately will not be recommending again.

I stay in the G Hotel Galway on 23rd June 2007. It was the weekend of my milestone birthday and a great surprise to be staying in the G, as I had heard so much about it. When my husband and I arrive the keys of our car were taken and the car was parked for us. We were told if we wanted the car during our stay all we had to do was ask and it would be brought to the front of the hotel for us, we didn't even have to take our bag out of teh car. First of all we were given a tour of the hotel, which is very impressive. The low lighting all over the corridors and in the rooms make for a very relaxing atmosphere. When we got to the room we were shown around which was a new thing as it never happened in any other hotel we have stayed in and we would travel quiet a bit. There were two cup cakes left in the room and a welcome card from the manager of the hotel. Every room gets this. At 19.30pm two girls arrived in to the room to turn down the bed. There were slippers placed at each side of the wonderfully comfortable 6' bed. There were bath robes in the closet. Wonderful products in the bathroom for indulging. It is just luxury. We had a meal in the ladies lounge as the restaurant was full. The staff we very attentive and nothing was too much trouble. They offered to take our photos and we enjoyed our food and champange for me and southy on the rocks for my husband (he is not a champagne fan). It is expensive but for a treat it is teh only place to go. A newspaper was left at the door wrapped in G a see through plastic. There was a pink umbrella in the closet to be use while you are there and if you want to purchase it, it will set you back €30.00. Yes he bought it for me and I love it. Breakfast id really great with anything you can think of to eat. The offer of a choice of newspaper at breakfast was also appreciated. the only complaint we have is the waiter forgot my husband's toast. It was a stay we will remember and I hope to stay there again when there is another special treat coming my way.

The dreadfully located G hotel is an example of a company in today's 'rip-off' culture that makes me ashamed to say I'm Irish. After an overpriced trip for quite an average spa experience I paid by credit card... only to discover when viewing my statement that TWO WEEKS AFTER my initial payment my card had been debited again for the same amount. I spent practically an entire day trying to get a satisfactory answer as to why this had occured and was made feel as if I was fabricating the entire incident before I was informed that the money was being credited to my card again. Without any kind of satisfactory apology I resorted to writing to the management as well as the proprietor with my complaint.... I have yet to get any sort of acknowledgement or response!! I'm not quite sure how to ensure that credit details are not 'held onto' by any establishment - my card was not out of my sight - but my word of warning is... double check your statements!!