I stay in the G Hotel Galway on 23rd June 2007. It was the weekend of my milestone birthday and a great surprise to be staying in the G, as I had heard so much about it. When my husband and I arrive the keys of our car were taken and the car was parked for us. We were told if we wanted the car during our stay all we had to do was ask and it would be brought to the front of the hotel for us, we didn't even have to take our bag out of teh car. First of all we were given a tour of the hotel, which is very impressive. The low lighting all over the corridors and in the rooms make for a very relaxing atmosphere. When we got to the room we were shown around which was a new thing as it never happened in any other hotel we have stayed in and we would travel quiet a bit. There were two cup cakes left in the room and a welcome card from the manager of the hotel. Every room gets this. At 19.30pm two girls arrived in to the room to turn down the bed. There were slippers placed at each side of the wonderfully comfortable 6' bed. There were bath robes in the closet. Wonderful products in the bathroom for indulging. It is just luxury. We had a meal in the ladies lounge as the restaurant was full. The staff we very attentive and nothing was too much trouble. They offered to take our photos and we enjoyed our food and champange for me and southy on the rocks for my husband (he is not a champagne fan). It is expensive but for a treat it is teh only place to go. A newspaper was left at the door wrapped in G a see through plastic. There was a pink umbrella in the closet to be use while you are there and if you want to purchase it, it will set you back €30.00. Yes he bought it for me and I love it. Breakfast id really great with anything you can think of to eat. The offer of a choice of newspaper at breakfast was also appreciated. the only complaint we have is the waiter forgot my husband's toast. It was a stay we will remember and I hope to stay there again when there is another special treat coming my way.

The dreadfully located G hotel is an example of a company in today's 'rip-off' culture that makes me ashamed to say I'm Irish. After an overpriced trip for quite an average spa experience I paid by credit card... only to discover when viewing my statement that TWO WEEKS AFTER my initial payment my card had been debited again for the same amount. I spent practically an entire day trying to get a satisfactory answer as to why this had occured and was made feel as if I was fabricating the entire incident before I was informed that the money was being credited to my card again. Without any kind of satisfactory apology I resorted to writing to the management as well as the proprietor with my complaint.... I have yet to get any sort of acknowledgement or response!! I'm not quite sure how to ensure that credit details are not 'held onto' by any establishment - my card was not out of my sight - but my word of warning is... double check your statements!!

We spent only one night in The G last weekend and it just was not enough. Yes the Hotel is in the most unlikely setting, yes it is outside Galway City but to be honest once I got inside I didn't want to leave!! It is a 5* hotel and deservedly so, €10 for a cocktail in a 5* hotel is pretty standard and if you are going to spend a night or two in a hotel like this then I don't think it is the time to start worrying about how much the drink costs! The decor really works given the building design and location, this is how contemporary decor should be done. Food was great, staff exceptional, bed unbelievably comfortable, breakfast in bed fabulous (eggs benedict and blueberry pancakes) all in all a fantastic experience. I didn't get to try the spa but next time we will definitely stay for two nights.

Decided to book a treatement in the spa on recommendation. On arrival at the given time we were told that because we would have to change the minutes it would take us would be taken off our treatment time!!!!!! and they were ......
The therapists were unfriendly and rushed the treatment. No consultation was given on my skin type etc as is usual. The relaxation area is too bright and contained no magazines. Access to the pool was an extra €30. Very poor experiece and I will not return. Spirit One Spa in the Radisson is miles ahead ihn every way.