The dreadfully located G hotel is an example of a company in today's 'rip-off' culture that makes me ashamed to say I'm Irish. After an overpriced trip for quite an average spa experience I paid by credit card... only to discover when viewing my statement that TWO WEEKS AFTER my initial payment my card had been debited again for the same amount. I spent practically an entire day trying to get a satisfactory answer as to why this had occured and was made feel as if I was fabricating the entire incident before I was informed that the money was being credited to my card again. Without any kind of satisfactory apology I resorted to writing to the management as well as the proprietor with my complaint.... I have yet to get any sort of acknowledgement or response!! I'm not quite sure how to ensure that credit details are not 'held onto' by any establishment - my card was not out of my sight - but my word of warning is... double check your statements!!


(4 votes)






