It first started out rocky when our "butler" was nowhere to be found when we arrived into Galway Airport. We called the hotel and they sent our "butler" (so funny) to pick us up. From that moment forward the G was an amazing experience. Every single staff person seemed geniunely kind and friendly. Unfortunately we only stayed one night at the G since we thought it was going to be far from the center of Galway. Not the case at all, short 5 minute taxi ride into main area...plus they offer a "butler" to take you to and from the airport well worth the stay.

It's been five months since I visited the G and I had to write this review because I can't stop thinking about the great time I had there. This hotel doesn't have a typical Irish atmosphere but it was a great opportunity to stay at a 5 star hotel at a reasonable price. If this hotel was in New York or London it would easily be a $500 per night hotel - maybe more. The service we received was unmatched and the spa is unbelievable- I would not hesitate to recommend this hotel.

So much has been written about the decor and style of the g. It's all very accurate! Depending on your point of view, it's either a designer triumph or perhaps a bit of an over-the-top fantasy. It will be interesting to see how modern and trendy it looks in 5 or more years time! Inevitably, there's no real trace of Irishness about it either. But all in all, a lavish experience.

We had hardly stopped the car before the first of the very many attentive staff was there to take the bags, park the car and usher us inside to our first experience of the ultra dark lobby and reception. The check in clerk personally took us on a conducted tour of the public areas and escorted us right to our room. Service is excellent indeed. The room lived up to expectations- superbly furnished and decorated, and very comfortable indeed.

The hotel was full, (Saturday) so much so that when we went to make a dinner reservation we were told there were no vacancies. "Would you like to make one for next weekend?" we were asked! It was disappointing that this problem wasn't made clear when we checked in, considering all the other minor details they went through on the tour. The alternative lounge menu is a little thin, so we ended up going across the road to the Huntsman gastro pub- and it was very nice indeed. That too was very busy so we were glad we went over earlier to make a reservation.

Perhaps it was just a coincidence, but the guests seem to comprise about 85% females! There was one very large group of about 30 ladies, which probably caused the restaurant reservation block. But in the main and pink lounges after dinner I counted 6 men and perhaps 50 ladies!

The g is some 2-3km out of town, so it's a taxi ride to the main entertainment areas. There are always ones hovering outside. There's a new multiplex cinema in the same complex.

Finally, we had to leave early on the Sunday morning to catch a flight. Though we surprised them, breakfast was rustled up fairly efficiently. However, when we checked out there was a long wait for our car to be brought up by the valet. When it came, it wasn't our car! Actually it was a better one than ours. But there was some worrying delay before the right keys and car were found- in fact we went to collect it ourselves. That, and the less than piping hot coffee we had in the lounge, was something that shouldn't happen in a hotel in this class. A shame, for the g is so very different, and in so many respects deserves the plaudits it gets.

Stayed in the G Hotel in July for a mid week break after hearing much hype about it. I have to say, along with alot of other reviews, my first impression of the hotel was not great. It is rather unimpressive to look at - a grey building, and we actually drove by it and had to call for directions. When we arrived we were greeted straight away by concierge who parked our car. I found the lobby disappointing - very small and dark, and while I know the design is supposed to be "out there", I don't think it really works. They should have made this area larger and brighter. The bar areas are indeed beautiful, although we didn't have anything to eat, just a couple of drinks.
The bedroom corridors were so unusual but I liked them - only thing I wondered about was how impractical they seemed to be - how do the poor accommodation staff service them with them being so dark?! Also, you would think there might be a few accidents due to the darkness.
The bedroom was fab - really liked the decor, and the little touches were very nice - as mentioned before, the free large bottles of water, the cup cakes, the slippers at turn down. The bathroom was also top class.
The breakfast, which was included in our rate, was disappointing. I was really looking forward to the local produce as mentioned in the menu but, to be honest, it wasn't one of the best cooked breakfasts I've ever had. Perhaps that was down to personal taste. We did not have dinner there, instead opting to go into Galway which is such a buzzing city it would be shame not to go to one of their many fine restaurants/pubs.
Overall I thought the hotel was nice but, lacked atmosphere, and wasn't a "wow" product. There is just something missing, which I cannot put my finger on. Yes, prices are expensive, but I wouldn't gripe over that as when you book a 5 star hotel, what do you expect?
I probably wouldn't go back, due to the few points mentioned above, and also due to the location. I'd much rather stay somewhere in the city centre.
Don't get me wrong, we had a lovely stay, but just wouldn't be rushing back.