I read an article on Philip Treacy's involvement in this hotel and thought i'd treat myself for my birthday. I phoned reception in advance to say we would check in at 4pm sat. On arrival we drove up to the entrance and waited 20mins for the valet to come park the car. At reception we were greeted by a receptionist who seemed to be quite stressed. She said our room was not ready and told us that this was a very busy weekend for the hotel. She asked us would we like tea or coffee while we waited. We took a seat and admired the decor. There is no other hotel like it in terms of interior design. Our tea and coffee came along in silver pots which were very hot. Then a little later another waitress came along and left a bill on the table! Was quite annoyed by their mistake. However boyfriend insisted we just pay the ridiculuous price for the tea and coffee. Eventually got keys for room. Room was very comfortable- big bed, white fluffy towels and two cupcakes. We couldn't believe the extortionate prices for example 1 bowl of kellogs corn flakes served with fresh milk = 9 euro. Like cop yourselves on. We were quite upset that they would not permit us to go visit the Zen garden as they said it was only for customers of the salon. We could not eat in the restaurant as it was booked out. Yet they advertised these "facilities". To sum it up the g hotel is basically some sort of art gallery (that's the g) but it doesn't have the basics to be a hotel. There are no facilities that you can actually use!! It has no soul or atmosphere - staff are like zombies and full of "yes madam, thank you madam" falseness. Prices are very high just to attract exclusive snobby clientele. And finally the lasting impression is that you feel you are being shortchanged and the staff just don't care about your stay. Won't be back :(


(4 votes)








