I wish to thank the Park House Hotel most sincerely for providing my family and I with hospitable, sincere and really exceptional service on the recent ocassion of my mother's 70th birthday celebrations. From arrival on the Saturday afternoon July 4th until check out on Monday, my family and I had a wonderful time - in no small way as a result of the terrific, friendly and attentive service we received from all the staff at the Park.
This hotel reminds me of what hospitality used to be like before "brand/franchise hotels" took over.
Well Done Park House Hotel, we will definitely return. Did I mention the incredible food!?

M Whelan

We enjoyed our now annual visit to the Park House, excellently located in Galway's attractive city centre and beside the train and intercity bus stations. This is a well run four star in a cunningly converted old building, with complimentary parking for residents, a real bonus in congested Galway.

The largely windowless public areas are over furnished, over decorated and poorly lit. However, all the rooms we have used were bright, spacious and well equipped.

The elegant restaurant serves an excellent breakfast with food cooked to order. It also seems a popular venue for dinner. All the staff we met were exceptionally pleasant and helpful.

Recommended as a comfortable base for visitors to Galway's many festivals but minimalists may recoil from its overblown decor.

Tip - enjoy a gourmet dinner in elegant Kirwan's Lane in the middle of the pedestrian area.

We booked a 3 night stay at the Park House in July and arrived on a Tuesday afternoon. I was told that our room we had booked was oversold, so we were upgraded to a deluxe room. The room was larger, nicely decorated with new carpeting. What I couldn't believe was the bed and linens. For US travelers, the bed and linens were similar to a Motel 6 or a Super 8. There were 2 beds in our room, a twin and a double. I felt that for what we were paying for the room that this was unacceptable. The bed was so bad that you could see body impression divots in the mattress through the polyester cover. The linens consisted of the polyester cover, a single blanket and a white sheet, and 2 flat pillows. It was ridiculous. In fact, I was so put off, that I went down to the front desk to ask about the room I had booked (a superior king). I was told that none were available. After further discussion, they found one. When I went to look at it, same crappy bed, with the same divots. You could actually feel the individual springs on these beds!! I told them no thank you, and proceeded to cancel our booking. Moral of the story is that this hotel is not worth it's high ranking. Very few rooms look like the internet pictures. The only thing I give it credit for is the cleanliness and the curtious staff. If you are looking for great location, stay at Jury's Inn or the Spanish Arch Hotel; both are right at the heart of Galway's night life, and likely offer similar beds (if not better). We chose to stay further out (20 minute walk to Quay St.) at the G. The difference was night and day. The room at the G is what I would expect for what was charged at the Park House.

My family of four stayed in a Junior Suite for two nights. Seemed pricey but worth every penny. I was worried when we walked home from dinner and the two pubs next door were having a music sound off. When we entered our room (which faced the street), we didn't hear a sound. Galway partied on without us! Loved the location. Breakfast was very good. Room was comfortable and clean. Loved the Wi-Fi, flat screen and large bathroom. Great Hotel.