I stayed here with my family for three nights, and the generally okay hotel was ruined by terrible service at check out. I had asked for more time to check out of the Hotel, at which point the surly girl at reception said I could have an extra 15 mins. I was not going to be able to make this considering that my baby was sick and needed to go into town for medicine and finish packing. As I went to collect my car my family where then harassed by rude managerial staff asking constantly when we would be gone, whilst it was obvious we were trying out best to leave. My wife also told me that the manager was looking down at my wife as she was Chinese. I think one think is certain - I would never stay here again nor recommend it to anyone. I understand there are check out policies and sometimes there are other parties waiting for a room - but why make two groups unsatisfied when you should manage the incomers experience later. Simple management ideas that would even expect at a 1 star hotel.
- Official Description (provided by the hotel):
- Park House Hotel, Galway is conveniently located in the heart of Galway's city centre, with private secure car-parking on the grounds of the hotel. The hotel blends the warmth and personality of a boutique hotel with the style and luxury of a contemporary 4 Star international hotel. Guest accommodation comprises of 84 rooms divided into superior & deluxe rooms, suites and serviced apartments. The award-winning Park Restaurant is a favourite with locals and guests. ... more less
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- Also Known As:
- Park Hotel Galway