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“Both friendly and helpful” 5 of 5 stars
Review of Skeffington Arms Hotel

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Skeffington Arms Hotel
28 Eyre Square, Galway, Ireland   |  
Hotel amenities
Ranked #16 of 56 Hotels in Galway
Rhinelander, Wisconsin
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Both friendly and helpful”
5 of 5 stars Reviewed April 16, 2013

Each staff person we dealt with was so welcoming and each went out of their way to help us in some way. Often you find a staffer like that at an establishment, but here we were impressed that it was every staff person. Note also that the attached pub is not like the typical bar in the hotel, where you tend to walk elsewhere to find the right atmosphere.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Skeffingtonmanager, Front Office Manager at Skeffington Arms Hotel, responded to this review, April 19, 2013
Dear Guest,

Many thanks for your review of our hotel. Your kind comments are greatly appreciated by us all here at the hotel.

We hope to welcome you back to us very soon and thanks again for your review.

Best Wishes from all the team,

Lisa Nee

Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

281 reviews from our community

Traveler rating
    140
    85
    24
    16
    16
See reviews for
25
107
28
22
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Hoorn, The Netherlands
2 reviews
4 of 5 stars Reviewed April 9, 2013

The way we were greeted at the reception it felt like we had nothing to worry about, the friendly staff is there to help you in every way you need or like.
The hotel is attached to a beautiful pub/dance facility. If you fancy a late night drink, it's there. If you like an early (full Irish) breakfast, you can have it there as well.
The rooms are neat and clean. The pot pourri scent in the corridors was a bit overwhelming though.
A great hotel in a lovely city, one I/we definately recommend.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Skeffingtonmanager, Front Office Manager at Skeffington Arms Hotel, responded to this review, April 19, 2013
Dear Guest,

Many thanks for your review of our hotel. Your kind comments are greatly appreciated by us all here at the hotel.

We hope to welcome you back to us very soon and thanks again for your review.

Best Wishes from all the team,

Lisa Nee

Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 8, 2013 via mobile

Myself and my friends were here for a night. What a fabulous location in Galway, so central to everything. The bar is full of character. Rooms are clean and comfortable. The breakfast was the best I've ever had. Staff very friendly and helpful. Food was just fab. Will defiantly be back again.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Skeffingtonmanager, Front Office Manager at Skeffington Arms Hotel, responded to this review, April 19, 2013
Dear Guest,

Many thanks for your review of our hotel. Your kind comments are greatly appreciated by us all here at the hotel.

We hope to welcome you back to us very soon and thanks again for your review.

Best Wishes from all the team,

Lisa Nee

Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Granada, Spain
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 5, 2013

Great central location right on Eyre Square and walking distance to everything in the pretty town of Galway. Welcoming staff and clean, comfortable, modern accommodation attached to fabulous old character pub. Great breakfast, individually cooked (not withering in a buffet), served in a lovely character room over the pub. Worth mentioning that parking is around the corner in the public car park - but the Skeffington discount reduces the overnight price from 20 euros to 10 euros. Would certainly choose to stay here again despite this minor inconvenience.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Skeffingtonmanager, Front Office Manager at Skeffington Arms Hotel, responded to this review, April 6, 2013
Dear Guest,

Many thanks for your review of our hotel. Your kind comments are greatly appreciated by us all here at the hotel.

We hope to welcome you back to us very soon and thanks again for your review.

Best Wishes from all the team,

Lisa Nee

Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Krakow, Poland
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 30, 2013

The hotel is situate just in the center of beautiful city Galway, which allows you to catch the local atmosphere. rooms are very comfortable equipped with everything one needs to feel good. If you want to try Irish beer you are in a perfect place cause hotel is situated very close to the oldest and largest pub in Galway. There are many live concerts in this pub and sometimes you dont need to go outside to hear the music. If you like this kind of atmosphere is a really perfect place. hotel services real Irish breakfast which mean that after it you are good for whole day. I also experience very nice and helpful staff service. Wojtek from pub was very helpful and kind.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Skeffingtonmanager, Front Office Manager at Skeffington Arms Hotel, responded to this review, April 3, 2013
Dear Guest,

Many thanks for your review of our hotel. Your kind comments are greatly appreciated by us all here at the hotel.

We hope to welcome you back to us very soon and thanks again for your review.

Best Wishes from all the team,

Lisa Nee

Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Donegal Town, Ireland
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 23, 2013

stayed at the skeff last week again can only say another great visit staff great hotel bar and resturant all good room clean and comfortable always enjoy this hotel thanks to all for making it such a good place to come to .

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Skeffingtonmanager, Front Office Manager at Skeffington Arms Hotel, responded to this review, March 25, 2013
Dear Guest,

Many thanks for your lovely review on trip advisor in which I have just read. I genuinely appreciate you taking the time to tell others about your experience with us here at The Skeffington Arms Hotel.

I am delighted that you found the hotel to be high standard and very proud of your comments regarding the customer care and service. Thank you sincerely for your comments I am very lucky to have such a friendly and professional team and this is truly the secret to our success as a hotel.

I will pass on your kind comments to all our staff, this feedback is always appreciated and goes a long way in motivating the team.

On behalf of all of us here at the hotel, thank you for being our guest and I hope to have the opportunity to welcome you back to The Skeffington Arms Hotel when your travels allow.

Kind regards,

Lisa Nee

Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kilkenny, Ireland
1 review
5 of 5 stars Reviewed March 9, 2013

Stayed here for a shopping trip and night out with a friend. The twin room was clean, comfortable and spacious, just what we needed. The hotel itself has a great central location and the staff are friendly and helpful. I cannot fault the hotel in any way.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Skeffingtonmanager, Front Office Manager at Skeffington Arms Hotel, responded to this review, March 11, 2013
Dear Guest,

Many thanks for your review of our hotel. Your kind comments are greatly appreciated by us all here at the hotel.

We hope to welcome you back to us very soon and thanks again for your review.

Best Wishes from all the team,

Lisa Nee

Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Skeffington Arms Hotel

Address: 28 Eyre Square, Galway, Ireland
Location: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#13 Romantic Hotel in Galway
Price Range (Based on Average Rates): $
Number of rooms: 24
Official Description (provided by the hotel):
Imagine a stay in the heart of the city in a luxury hotel, with everything on your doorstep for that perfect stay in Galway, city of the tribes. The Skeffington Arms Hotel is ideally located in an enviable position, overlooking the newly refurbished Eyre Square, within distance of rail & bus terminals & just a short stroll from an array of shops, restaurants, bars and theaters. With just 24 bedrooms, a strong emphasis is on personal service and attention to detail, so whether its business or pleasure our friendly and helpful staff will make your visit an enjoyable one. ... more   less 
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Also Known As:
Skeffington Arms Galway
Hotel Skeffington Arms

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