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“Excellent Location and Service” 4 of 5 stars
Review of Forster Court Hotel

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Forster Court Hotel
3.0 of 5 Hotel   |   Forster Street, Galway, Ireland   |  
Hotel amenities
Ranked #9 of 56 Hotels in Galway
Certificate of Excellence 2014
Florida
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
“Excellent Location and Service”
4 of 5 stars Reviewed 2 days ago NEW

This hotel is all about two things: a location in the heart of Galway within walking distance of the pubs, restaurants and pedestrian-friendly shopping streets and wonderful personal service from everyone from the front desk staff to the friendly bartender. Rooms are somewhat small, but well-appointed: note that rooms facing the front street can be noisy but many of them also offer small balconies. This is a popular hotel for locals coming into town for a night out or a stag party, so if you're looking for a quiet retreat, you may want to go elsewhere. I really appreciated the going-the-extra-mile service: the lovely blond girl at the front desk tracked me down in the dining room when I had not answered my wakeup call to make sure I was up and about. There aren't too many hotels where staff would go to those lengths.

Room Tip: Avoid the street-facing rooms if you want a quiet room.
See more room tips
  • Stayed May 2015, traveled with friends
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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975 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Ireland
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I have stayed in a variety of hotels in Galway. I was expecting comfort and style. I was Dissappointed, the reception was small as was the rooms, the stairs were short and the lady on reception was friendly but lacked local knowledge and experience. Another major unfortunate difficulty not the responsibility of hotel was the car parking. The place was clean but overall the room lacked space and light (at least the room we stayed in). I felt the hotel was very basic, it is centrally located. The bar seems new but it was very quiet, all in Al in reflection I would stay in next doors park house for the extra 10€ for the comfort, style and luxury.

Stayed May 2015
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterford
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here bou a year ago. Rooms very nice bed really cofy. Find it hard to get out off it :). Plenty channels on TV........could do wit more a variety for cold buffey loved this hotel. And all night clubs and shops in walk-in distance. Will deffo be back ....o and de bar man DAT was dare can't rember his name ..:(

Stayed April 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nigel C, General Manager at Forster Court Hotel, responded to this review, 2 weeks ago
Dear Leanne6789,

Thank you for taking the time to write and post a review following on from you stay with the Forster Court Hotel last year. I was delighted to have read that you enjoyed your stay with us and your feedback is truly appreciated, I will be sure to pass on you kind words to our team and especially the bar team.

We hope to have the opportunity to welcome you back to the Forster Court Hotel in the near future.

Best regards

Nigel Canavan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glenties, Ireland
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had to book a hotel in Galway on the 16th April as my husband had an early appointment at the hospital there for the next morning & as we live in Co Donegal we needed somewhere to stay overnight, what a little gem I booked, the staff were all very friendly and so helpful, the rooms were clean & had plenty of room, the soaps, bath oils & shampoo were plentiful, there was even an ironing board & iron in the room & I was most surprised to see the room had a mobile fan should you need one, everything was catered for, the breakfast next morning was cooked to order (not like some hotels left in self serve heated pans which most times is just warm) this breakfast was plentiful & hot, there was also a variety of breakfast wether your choice was hot or cold, the serving staff again were most friendly & helpful, another bonus this little gem has is that it is two minutes from the coach & train stations & 2 minutes from the lively & busy Eyre Square with plenty of shops & restaurants etc if you need a place to stay in Galway make this little gem your stop, 10 stars Forster Court Hotel you deserve every one of them, thank you for such a lovely stay, best wishes to all Jackie Gallagher

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nigel C, General Manager at Forster Court Hotel, responded to this review, 2 weeks ago
Dear Ms Gallagher,

Thank you for posting such a wonderful review, your kind words are truly appreciated. I was delighted to have read that you and your husband enjoyed your stay with us and that you had a memorable interaction with our team. Equally I am glad to see that you both enjoyed you breakfast experience with our hotel also.

I will be certain to share your positive feedback with our team at our weekly guest care meeting. We hope to have the opportunity to welcome you both back to the Forster Court Hotel in the near future.

Best regards

Nigel Canavan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Germany
Top Contributor
109 reviews 109 reviews
19 hotel reviews
Reviews in 47 cities Reviews in 47 cities
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Listed as a 3 star Hotel we thought that they were pushing it to meet that standard. Our room certainly did not measure up to 3 stars. dated design, decrepit furnishings, dingy and worn carpet and fixtures. The breakfast was good and the overall hotel design and decoration was OK. The room just killed it for us.

Room Tip: The room we had faced the street. It was loud but not for us. It might be for other visitors, though...
See more room tips
  • Stayed April 2015, traveled with family
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nigel C, General Manager at Forster Court Hotel, responded to this review, 2 weeks ago
Dear MUPhilips,

Thank you for taking the time to write and post a review of your experience with the Forster Court Hotel. I must apologise if your stay did not meet your expectations.

I would welcome the opportunity to regain your confidence in our hotel by discussing the matters raised in your correspondence further, should you wish to contact me please do so at the following nigel@forstercourthotel.com.

I look forward to hearing from you.

Best regards

Nigel Canavan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newry, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 3 weeks ago

We had a great time staying here over Easter, so much so that we booked an extra night!
I asked for a room with a good view and it was delivered! Room 201 had a floor to cieling window which overlooked Galway.

Some of the furniture in the room was a little tatty and dated but was a lovely room all the same.

The breakfast was beautiful however the service could have been better.

Would stay again!

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nigel C, General Manager at Forster Court Hotel, responded to this review, 2 weeks ago
Dear Megan Newry

Thank you for taking the time to write and post a review about your recent stay at the Forster Court Hotel. I will be certain to discuss in detail your feedback with our team at our weekly guest care meeting.

Once again thank you for your continued loyalty to the Forster Court Hotel, we look forward to welcoming you back to Galway in the near future.

Best regards

Nigel Canavan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First, lets be clear that a 2-star hotel is perfectly fine as far as I'm concerned. I've stayed in a wide range of hotels but I'm not a snob. Its just that the reviews (and price) for this hotel let me to expect something more than this. Uncomfortable beds with old bedding, lots of street noise, and a bathroom that hasn't been renovated in decades (and had only tepid water in the morning). The location is OK, but hardly great - on a busy street a bit away from the restaurants, but that didn't bring down my rating. Its just a 2-start property - at 4-star prices. BUT, the breakfast was outstanding, and included in the price. Next time I'm staying at Jury's Inn (which looked to be about a 3-star hotel!)

  • Stayed April 2015, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nigel C, General Manager at Forster Court Hotel, responded to this review, 2 weeks ago
Dear NYC_Traveller,

Thank you for taking the time and effort to write a review of your recent stay with the Forster Court Hotel.

I apologise if your stay did not meet your expectations and I would welcome the opportunity to discuss the matters raised in your correspondence further, if you would be so kind as to contact me at the following nigel@forstercourthotel.com, I would welcome the opportunity to regain your confidence in our hotel.

Best regards

Nigel Canavan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Forster Court Hotel

Address: Forster Street, Galway, Ireland
Location: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#4 Family Hotel in Galway
#5 Business Hotel in Galway
#8 Romantic Hotel in Galway
Price Range (Based on Average Rates): $
Hotel Class:3 star — Forster Court Hotel 3*
Number of rooms: 50
Official Description (provided by the hotel):
Situated just off Eyre Square, the hotel offers you the freedom to explore Galway’s many attractions and festivals including the Galway Races, Galway Arts Festival and the Galway Oyster Festival.With 50 luxurious bedrooms and our newly refurbished "Elwoods Bar & Grill". The Forster Court Hotel is the perfect location whether business or pleasure. It has everything you want from a city centre hotel.With every need anticipated and no detail overlooked, Forster Court Hotel in Galway city centre offers style, luxury, relaxation and above all else professional and attentive service from our dedicated team. ... more   less 
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Also Known As:
Forster Court Galway
Hotel Forster Court

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