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Forster Court Hotel: Traveler Reviews


Forster Court Hotel
Forster St, Galway, Ireland
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Traveler Reviews

90% Recommend
4.0 of 5 stars 87 reviews
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Mediocre

Forster Court Hotel

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2 of 5 stars
danseandan 1 contribution
Fermanagh
Aug 31, 2008 | Trip type: Family

The best thing I could say about this hotel is it conveniently located and the receptionist who checked us is in was friendly and helpful. The hotel itself is drab, the bedroom furniture is old and more befitting a cheap B&B. The carpets and curtains were stained and the room smelt of smoke. The lift and corridors were also dirty and smelly. The breakfast dining area was equally depressing and the staff serving breakfast were abrupt and unfriendly. The breakfast was acceptable. We had booked this hotel after reading the complimentary reviews on your website and we were planning to stay 4 nights. The standard was certainly not *** and I find it hard to believe that our experience could be so different to other recent visitors to this hotel. We checked out after the first night and it was relief to get away from the place.

  • Liked — Convenient Location
  • Disliked — The various foul odours
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 2 of 5 stars Service
  • Date of stay August 2008
  • Traveled with Family with teenagers
  • Age group 35-49
  • Member since August 31, 2008
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Scots23, owner
(Management representative)
Sep 5, 2008
Hi,
Iniatially may I thank you for taking the time to write your review.
Obviously I was very disappointed to hear your feed back as we generally receive very good feed back.I was delighted to hear that you found our reception staff very friendly.we are actually in the process of addressing most of your issues.
In the last 6 months we have replaced all of our beds in the hotel have re painted all of our guest bedrooms and all public areas.we have replaced most of our curtains and bed covers with new ones .the next phase is to finish the remaining 6 rooms and replace the carpet s in the corridors.while you were staying you may have noticed that our restaurant was 2 different colours as we were in the process of making it brighter.
In general people find the hotel of a very high standard ,unfortunately you were possible in one of the last 6 rooms due a make over.Our furniture is of a very high standard.we replace our lift carpet every 4 months due to it being a small lift it can be quite difficult to air.i would disagree with your comments that it is not a 3 star as we have one inspection per annum from failte ireland and we also have an independent company who come in twice a year to grade the hotel and in general we score in the top range of 3 star hotels.
again i apologize for your negative experience and would like to contact you directly to discuss further and try remedy.I can be contacted at sales@forstercourthotel.com
Regards
padraic whelan
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $102 (year-round)
OK but ......

Forster Court Hotel

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2 of 5 stars
Eddiesangel 1 contribution
Wigan
Aug 28, 2008 | Trip type: Friends getaway

Hotel reception and staff helpful and pleasant. The hotel is what you may expect from a 3* city centre hotel, room acceptable although a little stale from remnants of past smokers. Generally clean. rooms on the street rather noisy throughout the night. Hotel breakfast good, plenty of pleasant food to eat and acceptable for a 3* hotel.Service fast and effecient, staff friendly. So what's my beef?Do not eat the evening meal. Not the worst meal I and my companion have ever eaten BUT pretty close to it. Frozen and pre-prepared food of poor quality left a lot to be desired. There was no evidence of quality to match the bold promises on the menu. The lady adjacent returned her meal and plates were returned with large quantities left on them. Following two appalling courses I plumped for ice-cream. The worst I have ever had. Did I complain? Well we had a good laugh at ourselves and bemoaned the quality of the food and took it like good Brits. I shall be writing a letter of complaint.
Overall as a City centre B&B the hotel represented good value for money in what is an over-priced tourist spot. If you like Irish bars and plenty of craic then Galway is for you and Forsters Court is well placed in the city close to rail and bus links but do not be tempted by the 19 Euro meals.

  • Liked — Friendly staff
  • Disliked — Evening food
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay August 2008
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 50-64
  • Member since August 28, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Older travelers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $102 (year-round)
Excellent Hotel- Highly Recommended !!!!

Forster Court Hotel

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5 of 5 stars
mikaNorthernIreland 2 contributions
Northern Ireland
Aug 6, 2008 | Trip type: Friends getaway

I stayed in this hotel for two nights over 'race week' possibly the most challenging week for any hotel in Ireland and found it absolutely brilliant. Check-in staff were very welcoming and helpful as were the night door staff. The room was beautifully decorated and extremely clean. This hotel also has a bar and restaurant, the bar serves a good variety of drinks at a reasonable price for a hotel and the restaurant good food. I would highly recommend this hotel, due to both it's excellent central location in Galway and it's gorgeous rooms and friendly staff.

  • Liked — Location & Friendly staff
  • Disliked — That I couldn't stay longer !!!!
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay July 2008
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 25-34
  • Member since March 21, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
  • I selected this hotel as a top choice for Sporting event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $102 (year-round)
Excellent hotel, service & value

Forster Court Hotel

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5 of 5 stars
Globees 4 contributions
Victoria, B.C.
Jul 27, 2008 | Trip type: Couples

This hotel near the centre of Galway has been done up in a lively boutique style and offers attractive rooms at very reasonable rates. The staff were friendly and attentive, and the breakfast offerings (served until 10:30 am in the restaurant and noon in the bar) were well prepared and substantial. (Even the coffee staisfied our North American tastes!) We were able to book a quiet room for two with double bed (and a nice firm mattress) for just 90 euros per night including breakfasts during the Arts Festival using the hotel's website. Much more convenient that a B&B in Salthill and excellent value for the money. Parking is available in the parkade behind the hotel at half regular rates (about 9 euros per day). Al Muretto restaurant around the corner serves delicious Italian food and pizzas.

  • Liked — Location and value
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2008
  • Visit was for Quality time with friends
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since May 13, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Great pool scene
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Concerts / Music festival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $102 (year-round)
Great hotel

Forster Court Hotel

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4 of 5 stars
nikkiDublin 5 contributions
dublin
Jul 20, 2008 | Trip type: Friends getaway
1/1 found this review helpful

I stayed in forster hotel for 2 nights and have 2 admit it was a great hotel. It is right beside the train station and the heart of town. The receptionist was very professional and the manager was the most pleasent that i have ever met in a hotel. the food was exceptional including room service breakfast. the only problem i found was the heat in the bedroom and the manager in the bar after hours did not seem to be enjoying his job and seemed in a very bad mood which was a pity as everything else was perfect. I would definitely stay here again.

  • Liked — The cleaniness -- food -- staff and location
  • Disliked — The manner of bar manager / porter at night time
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay July 2008
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 25-34
  • Member since December 08, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Great pool scene
  • I selected this hotel as a top choice for Shopping, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $102 (year-round)
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Forster Court Hotel Address

Forster St, Galway, Ireland