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Carlton Hotel Galway City: Traveler Reviews


Dublin Road | (formerly Days Hotel), Galway, Ireland
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90% Recommend
4.0 of 5 stars 11 reviews
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About average, probably better value for money in the area

Carlton Hotel Galway City

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3 of 5 stars
Mullen   4 contributions
Dublin, Ireland
Nov 7, 2009 | Trip type: Family

Family of 2 adults & 2 kids stayed for two nights in two inter connecting rooms. On arrival at about 3:30pm we were told our rooms weren't ready even though check in time was from 3:00pm onwards .The receptionist suggested we "go off for a while" and come back.

When we eventually got to our rooms, they were clean, fresh and well presented. However as it turned out the beds were very uncomfortable & narrow and led to two very bad nights sleep,

Used the leisure centre, couldn't really fault it. However I think €2.50 for a swim cap is a bit steep, also why are residents asked for a deposit (albeit refundable) for a locker ???

Only used the restaurant for breakfast which was buffet style. Food was plentiful & varied however on one of our two mornings it was cold and that was at about 9:00am - neither early or late.

Any staff we encountered were polite & friendly. If you're considering a short break in Galway I'd suggest you shop around - I'd say there's a lot better value for money in Galway City.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Leisure
  • Traveled with Family with Teenagers
  • Member since March 04, 2007
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $160 (year-round)
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great place to stay

Carlton Hotel Galway City

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5 of 5 stars
WalthamCrossGooner   1 contribution
waltham cross
Nov 6, 2009 | Trip type: Couples

Have stayed at this hotel over several years, and always had a good holiday. The facilities are excellent and more importantly the staff are very pleasant.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay November 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 65plus
  • Member since November 06, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $160 (year-round)
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Friendly Staff

Carlton Hotel Galway City

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5 of 5 stars
dunnangallIreland   2 contributions
Ireland
Nov 2, 2009 | Trip type: Family

what a difference to stay in a hotel where the staff are welcoming & courteous, could not recommend this hotel high enough and a class leisure centre aswell.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Member since October 12, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $160 (year-round)
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Well worth a visit

Carlton Hotel Galway City

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4 of 5 stars
Dee0   5 contributions
Cork
Oct 30, 2009 | Trip type: Family

just back from a 3 night stay in the Carlton,this is a very modern hotel.We were made to feel very wellcome from the moment we arrived.The staff in all areas were very friendly and professional,children are very wellcome in this hotel and it was great to see they were so busy.The foyer,bar and dining areas are very spacious.We really enjoyed it,our only problem was we thought the rooms were too hot,we found it hard to sleep

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Member since July 21, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $160 (year-round)
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perfect for family break

Carlton Hotel Galway City

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4 of 5 stars
eastbabe   2 contributions
limerick
Oct 27, 2009 | Trip type: Family

stayed in this hotel last minute booking, stayed in i bedroomed suite plenty of room for 4 people.efficient staff, good food,leisure facilities very good and changing room were clean and warm with underfloor heating.only thing that didnt work properly in the bedroom was the heater, same was reported on the first night and it was fixed but second night same problem and had to have an electric heater to heat room which took some time.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Member since August 11, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from TobyGalway, General Manager
(Management representative)
Oct 29, 2009
Thank you very much for taking the time to give us your feedback on your recent stay with us. We are delighted that you and your family were happy with the overall service and facilties in the hotel. I apologise about the problem you experienced with the heater in your bedroom and be assured this has now been repaired by maintainence. We look forward to welcoming you back again to the Carlton Galway in the not too distant future. Siobhan Burke General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $160 (year-round)
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Carlton Hotel Galway City Also Known As

  • Days Hotel Galway
Address: Dublin Road | (formerly Days Hotel), Galway, Ireland