We stayed in this hotel for 2 nights in july. On arrival it looked tatty and dirty but decided to check in and hope for the best. The bedroom was very dated, dirty and dingy. The carpet and net curtain was filthy. The bed linen was old and didn't smell fresh. I was too afraid to look closer !! The bathroom was tiny with hard towels and smelled of urine. I asked to change rooms but was told there was none available, even though i witnesed people checking in after us. Thankfully we spent very little time in the room. On leaving, my husband found unused Durex behind the curtain ! This shows the level of cleaning carried out in this hotel.

Stayed there in double room in July 2007. Had a degree of difficulty finding a room in Galway for the weekend in question but this hotel had some availability and now I know why !
For the price of €140 per room per night I would have expected something reasonably good.
Reception were friendly and the decor in the lobby was pretty nice and we expected the same in the room itself.
On opening the room door on the 3rd floor - I could see that this was clearly not the case. Bedding was old and frayed, curtains and window were filthy, shelves in the closet were that dusty and dirty that they hadn't seen a cloth in at least 5 years and one could easily write ones name on them !
Bar was dingy and resembled an old folks home and the music backed up this theory !
Bedding was gross ! Room was gross ! A total dump !
Told the girl on reception of our dis-satisfaction and received some cock and bull story about that floor not being decorated while all the others were - her story like the hotel and the surroundings Stank ! Wouldn't put a dog in this place. Stayed in many hotels all over the world but this place makes Fawlty Towers look like the Beverley Hills Hilton. A kip !

Very disappointing for a Best Western Hotel ... certainly will not be staying there again for a few reasons. The main problem was the complete lack of basic cleaning. Wardrobes could not be used due to the amount of dust that hadn't seen a cloth never mind anything else in months. Net curtain on window was very dirty and had a black stain you couldn't miss. Bedlinen was very tatty and threadbare .. the same standard was reflected in the rest of the room. I doubt the room had been repainted or refurbished in well over 30years possibly a lot more... and it showed. To be honest I was afraid to look too closely at the sheets before retiring to bed for fear of what I would see. If I could have found another hotel on arrival in Galway, after seeing the room, I was gone! Sorry I have nothing good to say .. I'm still shocked any hotel in Ireland can get away with such standards. Needless to say I didn't even attempt to have breakfast.

We stayed here for two nights. On first impression, the hotel does look dated and dull from the outside and although it does look slightly dated on the inside, it was clean and well maintained. The reception was quick and efficient on checking in. The room was very clean and spacious. The bathroom was a bit tight for space, but adequate. We had a room at the back of the hotel and the views were not very good. I believe the views from the front of the hotel are better. The breakfast in the morning was good with the usual assortment of fruit, cereals, croissants, bread, and a cooked breakfast. You do need to take a taxi or bus to get into the centre, the taxi fare was usually about 7 euros.
Overall I enjoyed my stay here it is a good all round 3 star hotel and I would certainly stay here again if the price was right.