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Best Western Flannery's Hotel: Traveler Reviews


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Traveler Reviews

70% Recommend
3.5 of 5 stars 80 reviews
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[ Date ] [ Rating ]
Above Average Best Western

Best Western Flannery's Hotel

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4 of 5 stars
HartleyIA 2 contributions
Wilmore, Kentucky
Nov 19, 2008 | Trip type: Couples
1/1 found this review helpful

This is an above average Best Western. Our room was clean and a little on the small side. For the price it served it's purpose. There were a lot of tour buses which slowed down getting breakfast in the morning. The breakfast was average but service was good. There is free parking but lot fills up. Overall its a comfortable, clean hotel at a great price.

  • Liked — price
  • Disliked — location
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay May 2008
  • Visit was for Hobbies / interest / culture
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since August 28, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Girlfriend getaway, People with disabilities, Older travelers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Great pool scene
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $152 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Could be better

Best Western Flannery's Hotel

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3 of 5 stars
occtrix 9 contributions
N.Ireland
Nov 16, 2008 | Trip type: Couples
1/1 found this review helpful

Accommodation: the hotel in general and our room were clean, warm and modern and we were surprised by this after reading previous reviews.

Dining: We ate in the hotel restaurant on both nights of our stay as is was part of our package. Had no problems with the food- it wasn't 5* but then the hotel isn't 5*. Good enough choice and reasonably priced. The breakfast was ok too- fair enough choice. BUT what we felt let down by was the dining staff, on our first morning we went down for breakfast and were met by a younh waitress who just about grunted at us, she showed us to our seat and that was it, didn't explain how breakfast was set up and didn't ask us if we wanted tea/ coffee/ toast. I has to ask another waiter for tea and coffee, he promptly came back with the coffee but no tea, so I had to ask for it yet again from another waitress and she didn't come back with it too promply. On one of the nights in the dining room- we ordered wine with our food- 50 minutes later (we had our meal finished at this stage and were waiting for dessert) and the waitress came back to say she forgot about our wine and would we still like it- not good enough. Not once during any of our dining experiences did anyone come and ask us if our food was ok.

Check out- I found the staff at checkout to be unfriendly and extremely rude- the girl slammed the change down and when I asked for a receipt I could have sworn she rolled her eyes up to heaven.There was no thank you for your custom or enjoy your stay infact the girl didnt even say goodbye.

The hotel is seriously lacking good management.

  • Liked — Clean and warm
  • Disliked — Staff very rude and unfriendly
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay November 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since March 19, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Girlfriend getaway, People with disabilities, Older travelers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners
  • I selected this hotel as a top choice for Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $152 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
The udest manager I have ever encountered!!!!!!!!!!!!!!!!!

Best Western Flannery's Hotel

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1 of 5 stars
ScurraKildare 1 contribution
Kildare
Oct 26, 2008 | Trip type: Friends getaway
1/1 found this review helpful

The duty manager who worked on the Friday evening and Saturday morning was RUDE, OBNOXIOUS, CONDESCENDING, and EXTREMELY UNPROFESSIONAL. Our very simple request to alter room bookings was dismissed, He displayed very poor business skills on a Bank Holiday weekend when he could have resold a room that we didn't need, (while we were trying to cancel one of the rooms potential guests were being told on the phone that the hotel was booked out and we had a room to return to them with 24 hours notice ). It was a terrible hotel, dirty, run down, and badly in the need of a major face lift. The buffet food at the breakfast was cold, and left a lot to be desired. The bedrooms were NOT CLEANED PROPERLY!!!!! The staff need proper basic training. I would never recommend this hotel to anyone.Our group of 15 who stayed two nights were disgusted with the poor service we received. None of our group will be returning to Flannery's again or advising friends, family or work colleagues to go there all because the manager displayed a seriours lack of professional manners.

  • Liked — It was in Galway City.
  • Disliked — The Manager's lack of professionalism!
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay October 2008
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 25-34
  • Member since October 26, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Girlfriend getaway, People with disabilities, Older travelers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $152 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
No prooblems

Best Western Flannery's Hotel

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4 of 5 stars
f100zardoz 14 contributions
Ireland
Oct 21, 2008 | Trip type: Couples
1/1 found this review helpful

My wife and myself stayed in this hotel for four nights on a b&b basis this October. First of all the hotel was a good price and when you stayed for three nights they gave you an extra night free {so see if they have any offers on when you book}. The hotel is pretty standard fare with nothing out of the ordinary.That being said it is clean and well run.The hotel is to far from the city centre to walk being about 25/30 mins. A taxi will cost you about 10 euro . If you like indian food I can not recommend the Kashmir enough.Hope this helps.

  • Liked — great value
  • Disliked — while not that far , hotel was to far from town to walk.
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since March 08, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, Older travelers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $152 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Nice Hotel could improve

Best Western Flannery's Hotel

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4 of 5 stars
dazzaref 1 contribution
Donegal
Oct 15, 2008 | Trip type: Solo travel
1/1 found this review helpful

I stayed at this hotel recently and found it to be of a very nice standard. The breakfast , bar and staff were of a very high standard. The only problem i found and i must say it wasnt the young receptionists fault, they spend to long on the phone and while i was checking in she took three phonecalls which was extremely frustrating. But other than that very nice stay

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay October 2008
  • Visit was for Hobbies / interest / culture
  • Traveled with Solo traveler
  • Age group 25-34
  • Member since October 15, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d236846?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $152 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Best Western Flannery's Hotel Also Known As

Address: Dublin Road | Galway City East, Galway ., Ireland