Great 7 night stay. Spacious room. Good buffet breakfast. Friendly staff, and always someone at reception. Would recommend this hotel. Plenty of parking spaces. Only drawback would be if you wanted to be doing a pub crawl or whatever in Galway because this hotel is in the suburbs on Dublin Road. Only a 15min walk really into town. And there is a bus service which stops outside the hotel. Free internet access (which was of a good signal strength) was a bonus. Try and ask for a front-facing room. Not much to view to the rear, but hey is that not the case with most hotels?

Myself and 3 friends stayed at Flannery's from 7th to 11th September to attend the 3 day horse racing meeting at Galway (sadly abandoned for second & third day).
The hotel is ideally situated on the outskirts of Galway town within easy bus route for the civic centre and the racetrack. Buses go to each venue from outside of the hotel every 15 minutes at a reasonable cost of 1.45 euros.
The hotel was found to be clean, comfortable and had good staff.
Breakfast tended to be crowded when buses arrived with trippers, but this was overcome by attending breakfast at a later time.
The rooms were larger than average with views over the local area and the sea.

I have just returned from a three night weekend break in galway city and i felt i must write a review on the best western flannerys hotel. Everything from start to finish was top class. We checked in late on friday night after a hard day in the office and although the restaurant & bar had stopped doing food the nice receptionist offered us a chocie of sandwiches & tea &delivered to our room. It was much appreciated after our hard drive.

We popped down to the bar after a quick shower and bite and there was a live band playing in the bar - the crack was great and it was nice way to unwind - there is a lovely outdoor covered area to the side of the bar which was very handy.

We ordered room service for breakfast the next morning as we wanted a lie in and this arrived both hot and on time which was a first - generally the breakfast is always cold whwn you get room service at other hotels that i have stayed in so it was a lovely treat.

We spent most of saturday afternoon shopping and we ate in town but we booked to eat dinner in the restaurant on Sunday Night.

What a treat - we ordered from the a la carte menu, the food was out of this world. I had the steak which was prefectly cooked medium and it came with fresh veg & potatoes including garlic ones that are my faourite.

My bofreind had the monkfish whcih he said was the nicest he had ever tasted.

The room was beautiful and the beds were so comfortable.

I really have to comment on was the friendliess of the staff, each onefriendlier than the other - reception to bar to restaurant to management, when we were leaving the guy in the lift offered to take my suitcases for me - without
even asking - 10/10 for customer.

I will defo be returning and thanks to all - I recommend this hotel 100%

My husband and I recently had a wonderful trip to Scotland and Ireland. Our last stop on the two week trip was two nights at the Best Western in Galway Ireland. The Galway Races were in town resulting in higher than normal hotel prices and hoards of people of all ages. For an average of $300 dollars a night we were able to get a room at the Best Western—about a 20 minute walk to city center.

Upon our arrival at the hotel we were greeted by friendly folks at the reception counter and a nicely kept lobby—simple but nice—what I would expect from a Best Western. However, the room we were given was an olfactory disaster. The hotel is a bit older and has an “older” smell about it but the room was just awful. The fact that the bathroom was the size of an armoire and smelled of mold… fine; the bedspreads, while dated, fine; the cramped size of the room, fine; the fact that the towels are balancing on a bar next the toilet paper resulting in them falling into the toilet, fine. The room was dingy and unclean. I’m not sure if the carpets were old, the mattresses were past their prime, or someone had previously heaved on my pillow and the floor, but it was a smell we couldn’t sleep with. At first I thought it was just me being over-sensitive to the musty smell of old pillows, but when my husband (who’s not critical enough about some smells) said something about the stench of the pillow I knew it was bad. We threw the pillows in the hall and used the other two provided, but the smell persisted; it was lurking elsewhere within the room.

We are not a high-maintenance couple, we aren’t demanding or looking for luxury—just a clean bed and shower.

I was so disappointed with the cleanliness and overall maintenance of the room. It was stuffy and dated and sickening. For being our last hotel on a wonderful trip, we were very diappointed. We slept with our heads where our feet should have been for two nights; still miserable. I wouldn’t have paid $50 for that room let alone $300—a three star hotel, are you kidding me!? I also wondered if all the other guests of older age and dressed to the nines were given a similar-type room. Or were we the young couple tucked away in the “rowdy” corridor. Given the widely mixed reviews, I’m guessing there are drastic variations on the rooms and the price you pay isn’t the only determining factor on which room you get. I’ve never been so grossed out.

We left a comment card with the reception desk—not sure that will do anything so thought we’d write as well. I felt cheated. The rooms aren’t anything like the pictures on the site—not the one we were in, anyway. And the service and facilities weren’t anything like what we would expect from a Best Western. Very disappointing. No way a three star hotel--worse than some roadside motels in The States!