I booked several rooms for my family visiting to attend the Festival in July. When asked, none of the staff had any real information on Festival activities. Key problem, besides the lousy breakfast buffet, was the danger presented with the water temp. in the showers. Both rooms, at different times of day, suffered extreme temp differences when running the showers without contact with the faucets. Believe me, the sudden rush of hot water was intense. When making the complaint at the front desk, I was treated as a moron. No question,- management had decided to trade off customer complaints against the cost of repairs. My advice, if you select this hotel, be quick on your feet when showering and be careful with young children or with anyone with physical limitations.

Second time stayin here, and the last. Rooms need a facelift. Staff not very friendly. Breakfast was terrible too. Its also a pain getting taxis into the city. You'll get a nice hotel in Eyre Square in the city centre for the same price.

Good value, but our non-smoking room reeked of smoke from the hallway.

Nice buffet breakfast!

Booked non-smoking room but given a smoky-smelling one. Changed to next door room right away with mouldy smelling bathroom, but decided to tough it out. Bathroom was tiniest, pokiest one we had ever encountered in a hotel of this grading. The safe did not work and could not be fixed. The guest computer was o.o.o. for the 2 days we were there. Stepladder stood in the guest lounge for the same 2 days. Fire alarm went off twice in the night for no reason - manager had no idea why. Our water glasses were not washed and tea/coffee supplies were not replenished. Bedroom décor was bland and insipid although the bed was comfy. Public areas were more colourful. Breakfast was okay, pleasant staff and spacious dining room.