My husband and I stayed at this Radisson, Galway, Ireland for two nights April 2 & 3, 2007. Unfortunately the water supply in Galway is contaminated ("crypto" per a Health Dept. notice) with a parasite and we were advised NOT to drink the water. Per the newspapers, they expect this situation to continue to Sept. at least. The hotel provided us 250 ml (8 oz) per person per day and if we needed more drinking water or water to brush our teeth, we were advised to buy it. I complained to the management about this and also wrote an email when I returned home. Radisson has a written satisfaction guarantee and since I was very dissatisfied, I asked for a certificate for 2 free nights at a Radisson at some future time. They declined my request stating they weren't at fault for the Galway water supply and they provided water for the guests at their own expense. Yes...all 8 oz. per person per day. My contention is that they were responsible to provide an adequate amount of safe drinking water and ice for the guests, certainly much more than 8 oz.!. Whoever heard of having to BUY drinking water at any budget hotel, much less a Radisson?? We also ate at the hotel (we were part of a tour group). The food was very good, the service very poor. Additionally, as we sat in the lobby, suddenly a light fixture fell from the very high ceiling. Happily, it didn't lhit anyone, but it added to the sense of peril . All in all, I'd strongly advise avoiding the Radisson Galway altogether. Clearly, they won't live up to their written guarantee and don't care about guest comfort or satisfaction. They have stated they now have their own filtration system, so perhaps a guest can now have unlimited water to drink. Wow!! But the unfortunate guests that were there on 4/2 and 4/3/07 weren't treated to that luxury. The tour company has compensated me to a degree for this disaster along with some other problems, but I still believe Radisson should go out of their way to repair the damage that was done to their reputation by this outlandish situation. What good is a written guarantee that they won't support? My advice: Avoid Radisson/Galway like the plague!