Staff at reception exceptionally rude, hotel made mistake over a group booking and staff member seemed like he really wanted an arguement, weve just arrived and all we want is here is your key can we take your bags..
Spa is a real treat and is great and so is the hottub. If your going to the hotel just for the spa its shared with the cheaper hotel in front of it so your probably as well staying there..
Hotel bar in a nutshell is crap and the waiting staff behind the bar are very slow.
Room service, was consistenly late and breaksfast for two arrived breakfast for one..
We booked dinner in the hotel, we were not told it was going to be a buffet or that it was going to cost 60pp.. thats a very expensive buffet!!! 20 euro or 30 euro at best for a self service buffet.. we had dinner in Kirwans lane the night before between 6 of us and spent 50pp including 3 bottles of wine and fabulous food.. During the meal we were unable to get salt or pepper and when recieved it took 3 attempts to actually provide a salt or pepper shaker that wasnt empty!! When asked for the bill we got a jug of milk, maybe a language barrier but not really acceptable..
On plus side bed is huge but the room is nothing special, average..
Dont waste your money here go somewhere else








