I have stayed here on many occasions and I find the hotel a very relaxing place to spend a night or two.
The bar / lounge area is very comfortable, especially in winter when the fire is on. However the service here is a bit hit and miss.
The leisure facilities are great and the outdoor hot tub is a must try, especially when it is raining and windy in Galway.
The rooms / bathrooms while adequate need a revamp, for example; furniture is damaged, walls are marked and showers hoses are tempramental. The corridors are in serious need of a lick of paint.
In the morning beware of breakfast which is always crowded at weekends and the checkout process can take up to 45 mins with long queues, (so use the express check out facility on your television).
Despite some of my negative comments above, I do enjoy this hotel, especially when Morris is playing the piano in the lounge at night.