We recently stayed in the Galway Bay for a wedding and while we were very happy with the facilities, food and room, we had major problems with our booking on arrival.
We had booked a room 2 months in advance on the hotels own website and got a great deal on the price.
The booking was confirmed by e-mail and a deposit was taken out of our visa card.
However on arrival we were told that there was no booking in our name. I had not printed out the confirmation so we were forced to leave all of the other guests to enjoy the champagne reception while we powered up our laptop on the reception desk in order to prove to the receptionist that in fact we did have a booking. About 40 minutes later when we finally got all of the information together, she conceded that we had in fact booked and muttered something about having to put someone else out of their room.
This was entirely unacceptable and we were really annoyed at having to prove the booking as they did not seem to be able to check their own systems.
When I mentioned this to a friend he said that he had the same experience with a number of relatives who had travelled a great distance. Their rooms were also not booked even though they had been sent confimation numbers and the deposits had been paid.
The Galway Bay need to sort our their booking systems ASAP!

My boyfriend organised a surprise birthday present for me by taking me down to Galway Bay Hotel. I never regreted his choise! From moment we arrived to spend our weekend we were very well looked after. Room was clean and cosy with softes duve I ever slept under! We had our dinner in Lobster Pot Restaurant. Menu had a good choice for every course and food tasted absolutely great! We went for dinner on second night there as well and we weren't dissapointed. Hotel staff was very helpful and cheerful. I deffinately will recomend this hotel to anyone who wants to not just to spend money but to get a great service and lots of fun!

Usually I'd never say this but lucky for my girlfriend and I that we were over booked in a B&B.
The Galway Bay was suggested and at first I was apprehensive because of money but it was very reasonable for a fancy place.
Excellent view and as the receptionist knew we had no where else to stay she was very accomodating.
Definately worth a visit if not for the food alone!

We stumbled across this hotel on an impromptu side trip to Ireland. The rooms were beautiful, we had a lovely view of the bay. The staff were friendly and helpful, especially Linda on the Reception desk.

There was free internet access in the Business Centre, this was great as we didn't bring our lap top.

We ate breakfast at the restaurant, which was excellent.

We walked down to an Italian place called Osteria da Roberta, the food was terrific.

We would stay here again, without a doubt.