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Galway Bay Hotel: Traveler Reviews


Galway Bay Hotel
The Promenade | Salthill, Galway, Ireland
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Traveler Reviews

85% Recommend
4.0 of 5 stars 110 reviews
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Galway Bay Hotel

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3 of 5 stars
Rifus 1 contribution
Cork, Ireland
Jun 29, 2008 | Trip type: Business, Couples

We recently stayed in the Galway Bay for a wedding and while we were very happy with the facilities, food and room, we had major problems with our booking on arrival.
We had booked a room 2 months in advance on the hotels own website and got a great deal on the price.
The booking was confirmed by e-mail and a deposit was taken out of our visa card.
However on arrival we were told that there was no booking in our name. I had not printed out the confirmation so we were forced to leave all of the other guests to enjoy the champagne reception while we powered up our laptop on the reception desk in order to prove to the receptionist that in fact we did have a booking. About 40 minutes later when we finally got all of the information together, she conceded that we had in fact booked and muttered something about having to put someone else out of their room.
This was entirely unacceptable and we were really annoyed at having to prove the booking as they did not seem to be able to check their own systems.
When I mentioned this to a friend he said that he had the same experience with a number of relatives who had travelled a great distance. Their rooms were also not booked even though they had been sent confimation numbers and the deposits had been paid.
The Galway Bay need to sort our their booking systems ASAP!

  • Liked — Setting
  • Disliked — Booking problems
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay June 2008
  • Visit was for Personal event (wedding, ...)
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since June 29, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, A romantic getaway, Older travelers, Great pool scene, Families with young children, Tourists
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $318 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Perfect Birthday Present

Galway Bay Hotel

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5 of 5 stars
DublinHilda 1 contribution
Dublin
Jun 6, 2008

My boyfriend organised a surprise birthday present for me by taking me down to Galway Bay Hotel. I never regreted his choise! From moment we arrived to spend our weekend we were very well looked after. Room was clean and cosy with softes duve I ever slept under! We had our dinner in Lobster Pot Restaurant. Menu had a good choice for every course and food tasted absolutely great! We went for dinner on second night there as well and we weren't dissapointed. Hotel staff was very helpful and cheerful. I deffinately will recomend this hotel to anyone who wants to not just to spend money but to get a great service and lots of fun!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $318 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
lucky me.

Galway Bay Hotel

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5 of 5 stars
freakyfriday 1 contribution
freakyfriday
May 23, 2008

Usually I'd never say this but lucky for my girlfriend and I that we were over booked in a B&B.
The Galway Bay was suggested and at first I was apprehensive because of money but it was very reasonable for a fancy place.
Excellent view and as the receptionist knew we had no where else to stay she was very accomodating.
Definately worth a visit if not for the food alone!

  • Date of stay May 2008
  • Member since May 23, 2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $318 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Fantastic

Galway Bay Hotel

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5 of 5 stars
rat68 7 contributions
Adelaide
May 14, 2008 | Trip type: Family

We stumbled across this hotel on an impromptu side trip to Ireland. The rooms were beautiful, we had a lovely view of the bay. The staff were friendly and helpful, especially Linda on the Reception desk.

There was free internet access in the Business Centre, this was great as we didn't bring our lap top.

We ate breakfast at the restaurant, which was excellent.

We walked down to an Italian place called Osteria da Roberta, the food was terrific.

We would stay here again, without a doubt.

  • Liked — Location
  • Disliked — nothing
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay April 2008
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 35-49
  • Member since September 27, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $318 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Perfect Location

Galway Bay Hotel

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5 of 5 stars
shinthorn 1 contribution
ireland
Apr 18, 2008 | Trip type: Couples

Stayed in the Galway Bay Hotel during March. Found the views to be stunning. Staff were exceptionally helpful, they couldn't do enough to meet our needs. Ate in the Lobster Pot Restaurant on the saturday night. Food and service were fantastic, had a table overlooking Galway Bay. Will definately stay there again. Would recommend the hotel to family and friends

  • Liked — Location
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since April 18, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Great food / Wine, Shopping, Golf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $318 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Galway Bay Hotel Address

The Promenade | Salthill, Galway, Ireland