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Eyre Square Hotel: Traveler Reviews


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Traveler Reviews

50% Recommend
3.0 of 5 stars 58 reviews
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Never, Never, Again

Eyre Square Hotel

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1 of 5 stars
DublinExcalibur 1 contribution
Dublin
Nov 16, 2008 | Trip type: Couples

My wife and I had the misfortune to book into this establishment. in September.
We are both in our sixties, and, chiefly because my wife was recuperating following an operation and lengthy stay in hospital, we decided to have a break in Galway. To that end, and because the hotel does not provide on-site parking, we took the train from Dublin.
We were relieved to find that the hotel was, as advertised, very close to the railway station. ( In that respect, at least. the promises made in the brochure were correst )
When we checked in at reception we were told that the lift was out of operation but were assured that it would be fixed the following morning. On that assurance we reluctantly accepted a room on the 4th floor.
I have severe arthritis, ( having had both my knees replaced ), suffer from serious hypertension and diabetes and, had we known what we were going to have to endure for the next three days we would have been out of the Eyre Square hotel and into any one of the many fine hotels within easy walking distance of this establishment as fast as my arthritis snd 68 years would allow.
Having endured our own personal Calvary of 86 steps we entered a room which in no way replicated the photographs in the brochure. It was dark and a great deal smaller than the three star accomodation that we would have expected at the price we paid. The one chair in the room had a very bad stain on the material covering the seat, the furniture was dreary, drab and long past it's sell-by date, the coverlet on the bed had a large rip in the side and, had it not been for the fact that we were exhausted from our Everest-like efforts to reach this 'haven', we would have departed at once to a more salubrious hostelry.
The towels in the bathroom were not sufficient, ( in quantity ) for a double room, and the quality of the towels provided was such that one would have been better off drying oneself with one of the better-class high-absorbent kitchen papers available in the supermarket across the road.
The food was hot, adequate, and the staff were both polite and helpful, ( insofar, presumbably, as the hotel management allowed them to be ).
However, if you would like a really first class meal, served piping hot and prepared just the way you ordered, walk a few paces to the nearby Park House Hotel
We were offered a change to a first-floor room on the evening of our departure, but that would have saved us no effort or pain since we would have had to climb to the room to pack our bags and descend, anyway. Logistically, this offer was a classic case of "too little, too late".
Galway has a great deal to offer it's visitors.
Sadly, the same cannot be said for the Eyre Square Hotel.

  • Liked — Leaving it.
  • Disliked — management's apparent lack of customer concerns.
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2008
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 65+
  • Member since November 16, 2008
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Shopping, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $177 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Good Deal @ Eyre Square

Eyre Square Hotel

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4 of 5 stars
JoshIndy 3 contributions
Indianapolis
Nov 9, 2008

The Eyre Square Hotel is well situated in Galway--close to shops, restaurants, Internet cafe, and the train/bus station. Room rates are affordable during the week but jump on weekends--still my avg rate was a good value. If possible, reserve an upper floor room since the thumping of the lower- level disco goes on well into the night. Their breakfast was excellent and they were able to accomadate veg request.

  • Date of stay November 2008
  • Member since November 09, 2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $177 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
A memorable trip

Eyre Square Hotel

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4 of 5 stars
cailin_maith1 1 contribution
Dublin
May 21, 2008 | Trip type: Couples

Myself & my boyfriend stayed in the Eyre Hotel for 2 nights & I have to say it was brilliant, I don't know where some of the people are going complacencia, you get what you pay for! Room was clean, coffee making facilities, bathroom was clean, everything was in working order, I mean c'mon if your gonna pay €55pp per night it's pretty damn good. The hotel is situated in the heart of Eyre Square, the area is known as the place to go for a mad weekend so your going to get a little noise if your going to be dry and head to bed before 12am. So it's like this if you want to stay somewhere where the staff are friendly, the room is basic but clean and you want to make your weekend memorable stay in the Eyre Hotel. As for the complainers whose hobbies includes moaning STAY AT HOME!

  • Liked — the location, pretty much central
  • Disliked — leaving!
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay May 2008
  • Visit was for Hobbies / interest / culture
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since May 21, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Great food / Wine, Shopping, Concerts / Music festival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $177 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great location, decent stay

Eyre Square Hotel

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4 of 5 stars
arhayward 4 contributions
McLean, Virginia
May 10, 2008 | Trip type: Friends getaway

The Eyre Street's location can't be beat. It is a short walk across Eyre Square to central Galway's pubs, stores, art, bookstores, and all the rest. The rooms are on the small size and the building in general is a little noisy (noise travels quite well from room to room) but that is typical of an older property IME.

Lovely breakfast spread.

Uneven staff - we first checked in to very congenial and helpful staff, but the weekend team was a bit less helpful. Given the size of the property, a business center would be good. We also had issues with the reliability of the wifi. The bar is quite attractive, but the musical offerings featured while we were there were pretty mundane.

  • Liked — Location
  • Disliked — Noise
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay May 2008
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 35-49
  • Member since May 10, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Concerts / Music festival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $177 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Never again

Eyre Square Hotel

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1 of 5 stars
tyko 2 contributions
Galway
Jan 1, 2008 | Trip type: Couples
2/2 found this review helpful

I had the unfortunate exoerience of staying in this hotel last week. On arrival i requested a quiet room as am familar with the area so I was willing to accept a small room on the 4th floor.
As we were attending a wedding, we just checked in and did not return to the room til late and it was the following morning before we noticed the faults.

The toilet took 15 mins to flush, the shower was a powerful as standing under a dripping tap and when i tried to dry my hair the built in hairdryer was as much use as me blowing on my hair myself as it let out a draft of cold air!

I called to reception to request another dryer and was told someone would come up...this someone turned out to be a rude man who had no interest in his job or my problem. He switched on the dryer and exclaimed "it works!!". When i explained that cold air will not dry hair and asked for an alternative, i was told thats all they have and he ran out the door.

I mentioned all this on departure and my comments were shrugged off. I doubt i will ever hear anything from the hotel. I work as a hotel receptionist and would be ashamed to provide one of my guests with that lack of service or even courtesy.

There are so many other choices in galway that i would never recommend this hotel. Its location is destroyed by its standard.

  • Liked — Absolutely nothing
  • Disliked — the staff, the room,
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2007
  • Visit was for Personal event (wedding, ...)
  • Traveled with Spouse / significant other
  • Age group 18-24
  • Member since January 01, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $177 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Eyre Square Hotel Also Known As

Address: Eyre Square, Galway, Ireland