I had the unfortunate exoerience of staying in this hotel last week. On arrival i requested a quiet room as am familar with the area so I was willing to accept a small room on the 4th floor.
As we were attending a wedding, we just checked in and did not return to the room til late and it was the following morning before we noticed the faults.

The toilet took 15 mins to flush, the shower was a powerful as standing under a dripping tap and when i tried to dry my hair the built in hairdryer was as much use as me blowing on my hair myself as it let out a draft of cold air!

I called to reception to request another dryer and was told someone would come up...this someone turned out to be a rude man who had no interest in his job or my problem. He switched on the dryer and exclaimed "it works!!". When i explained that cold air will not dry hair and asked for an alternative, i was told thats all they have and he ran out the door.

I mentioned all this on departure and my comments were shrugged off. I doubt i will ever hear anything from the hotel. I work as a hotel receptionist and would be ashamed to provide one of my guests with that lack of service or even courtesy.

There are so many other choices in galway that i would never recommend this hotel. Its location is destroyed by its standard.

Stayed 2 nights last weekend. Wasn't impressed, wouldn't reccommend it. Stayed on the 2nd floor. Lift was out of order for the whole weekend. Bedroom was big but had a musty unpleasant damp smell, carpet and bedding was stained, curtains didn't close properly. Lots of road noise all the time as the windows were old and not sealing properly when closed. Room was FREEZING cold, even though radiator was on full and bathroom was ARTIC. Decor was shabby and jaded. Staff were pleasant when we asked for anything but never followed through. Asked for an ironing board and iron, waited almost an hour, went to ask again and found 1 in next hallway so took that. Waited a long time for our breakfasts after ordering and both mornings had to ask for our toast, took 20mins for toast to come which was 1 slice of warm bread each. Vegetarian hot breakfast was served with black and white pudding?? Internet site says there's a nightclub there, was closed when we got there, only open wednesday nights. Ate dinner in bar one night, bland pub menu, nothing special. Ordered fish off the specials board, SWIMMING in grease, very off putting. Ideally situated, 2 mins walk to centre of town, apart from location I don't have anything good to say about it. Price wasn't budget but the standard was. Doesn't deserve a 3 star rating.

Simple rooms, good location. Service at desk was lacking - missed a couple of wake up calls. Watch out for Wednesday nights - the bar below has a dance night and the music is loud and you just might not get a wink of sleep if you stay on this night.

Great Location...just 3 steps from Eyre Square. Hotel average - not bad - can be quite noisy - we were at a party (friends enagagment ) and didn't get back to the hotel until about 3am - but it was still very noisy.

Fine if you are going for a night out in galway - if you are looking for a quiet hotel with good facilities - stay somewhere else.

Room clean and a good size. Had room service breakfast the next morning - not bad - bacon was a little overcooked. Has a big bar - quite lively.

Parking is around the corner - about a 5 minute walk - costs €8.50 for 24hours - but you must get your tickey stamped by the hotel.