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“Marvellous Hotel” 5 of 5 stars
Review of Menlo Park Hotel

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Menlo Park Hotel
4.0 of 5 Hotel   |   Terryland | Headford Road, Galway, Ireland   |  
Hotel amenities
Ranked #4 of 56 Hotels in Galway
Moville, Co. Donegal, Ireland
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Marvellous Hotel”
5 of 5 stars Reviewed May 1, 2014

We've stayed at Menlo Park on several occasions and have never been disappointed. This time we did an upgrade to one of the Superior rooms and were really pleased with all the amenities and the lovely décor. We like the fact that it is located just outside the city which makes for a quieter atmosphere. The staff at reception are always friendly and willing to give directions when you need help. Our dining experience was also good. I loved the coffee beans and tea lights in a glass on our table--nice artistic touch. I only have one tip especially for travelers from the States, bring your own face cloth (washcloth) as these are not provided--maybe something to do with green or eco friendly status. It's only a small item and should not put anyone off from staying at this great place.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review, May 6, 2014
Dear Kathleen B

Thank you most sincerely for choosing to stay with us in the Menlo Park Hotel as your choice of stop over recently and thank you also for your lovely feedback.

I am delighted to read that you enjoyed your visit so much. Your positive and kind feedback on each aspect is most welcome and very important to us. I have passed this on to all on the team.

We hope to welcome you back again in the near future.

Kind Regards
Michelle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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706 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
5 of 5 stars Reviewed April 30, 2014

We have stayed in the Menlo Hotel on a few occasions , we always find the staff very helpful and friendly. We find the hotels location prefect for our needs as it's only a short walk into town and there is a bus stop at the entrance that takes you into town. The food is very good and the services is excellent. Car parking in one of the reasons we will be going back to the Menlo as it's not underground and therefore it's easier to access and it's free. We are looking forward to our next trip which was booked right after we returned home, can't wait!.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review, May 6, 2014
Dear Frances M

I would like to thank you very much for choosing to stay with us recently and also for taking the time to review us with such a lovely review.

I am thrilled to know that you enjoyed your break with us and were happy with each aspect from the location to the parking, the food & the service.

We look forward to welcoming you back again in the near future.

Kind Regards
Michelle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 29, 2014

We got a deal for the Menlo and based on reviews we grabbed it! It was fantastic. Lovely room, big enough for the 3 of us to be comfortable. Food in the bar was good...not fantastic but the service made up for it. John, the bar manager, was super and our little girl was treated like royalty :-) Bus stop outside the door meant that we didn't have to move the car all weekend! We at in the restaurant on our second night and this was superb. Food was amazing. The pork belly starter was to die for! This was a family getaway so it was great that our daughter was so welcomed and that made all the difference for us.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review, May 2, 2014
Dear Sinead U

I would like to thank you very much for choosing to stay with us recently and also for taking the time to review us.

I am absolutely delighted to know that you enjoyed your visit with us so thoroughly and you felt you received good value for your money.
Thank you very much for your wonderful comments about our hotel & our staff. It was great to read that ye were made feel so welcome & that your daughter was treated like royalty.

We hope to welcome you back again in the near future.

Kind Regards
Michelle
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wales
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 28, 2014

I've stayed at the Menlo Park for years and have never had a bad experience. Location is excellent as if you are driving you can skirt the infamous city centre traffic and yet the city centre is a short stroll away if you want to do a bit of sight seeing. Staff are friendly and knowledgeable. The restaurant and bar serve really good food throughout the day (try their chowder, second only to the Royal Hotel in Tralee) and there is also a lively bunch of locals who frequent the bar.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review, May 2, 2014
Dear Katelios

Thank you most sincerely for choosing to stay here in the Menlo Park Hotel recently and thank you also for your lovely feedback. I am delighted to read that you enjoyed your visit so much. Your positive feedback is most welcome and very important to us. I have passed this on to all on the team.

We look forward to welcoming you back to us in the future.

Kind Regards
Michelle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
5 of 5 stars Reviewed April 27, 2014 via mobile

Fantastic hotel. Lovely service very accommodating. When staff found out we were on our honeymoon we got a free upgrade to the bridal suite which was huge! Well finished and had get creature comforts. Worth every penny.

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review, May 2, 2014
Dear Mrswhite14

Firstly congratulations on your recent wedding & thank you most sincerely for choosing to stay with us in the Menlo Park Hotel as your choice of stop over on your honeymoon. Also thank you for all your lovely feedback.

I am delighted to read that you enjoyed your visit so much. Your positive and kind feedback on each aspect is most welcome and very important to us. I have passed this on to all on the team.

We hope to welcome you back again in the near future.

Kind Regards
Michelle
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Top Contributor
199 reviews 199 reviews
26 hotel reviews
Reviews in 57 cities Reviews in 57 cities
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed April 24, 2014

During the Easter weekend we stayed here on a B&B + dinner package. The staff at reception was lovely and super friendly. We got a beautiful and spacious room with a clean bathroom. The hotel is located a bit outside Galway centre, which actually works out great as it is only a short walk to town but still you don't get the hassle that comes with town. The dinner was lovely, I got a crab starter and catch of the day for a main. It tasted scrumptious, however dinner service was particular slow. The next morning I had the pancakes for breakfast, these were ok but rather small. I also had some of the Irish breakfast this was tasty, but I'm not sure if you're allowed to pick something of the list and take some of the buffet as the waitress was giving me very dirty looks when I was eating the food from the buffet.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review, May 2, 2014
Dear Bibabever

Thank you for choosing to stay with us recently as your choice of place for your visit to Galway city and also for taking the time to review us.

I am delighted to know that you enjoyed your stay with us. Thank you very much for your lovely comments on our hotel, food and customer service.

I am sorry you were disappointed with the breakfast service, yes all guests are allowed to pick from both the menu & the buffet. I would like to discuss this matter further if you could please contact me at the hotel.

We hope to welcome you back again in the near future.

Kind Regards
Michelle
Michelle
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Cork, Cork, Ireland
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 23, 2014

We stayed here on the Easter Bank Holiday and got a great rate found via Trivago, we stay 2 nights. The hotel is easy to find and relatively close to the city centre. It is simple and pleasant looking from the road side.

The reception area is a little dated but not badly so, the staff were friendly and we were quickly checked in. Our room 105 was a double room and was clean and simple... there were no frills really, no mini bar in the room a small telly etc... but this didnt bother us!

The bathroom was nice and modern probably recently re-done with a lovely shower. There were no bath robes in the room.

I noticed the electricty card thing didnt appear to be wired in at all so you could just leave the lights on which is probably a bit wasteful in this day and age, some of the furniture was a bit dented up, looks like something had been chipped off it at some point (and old tv maybe?)

Breakfast was usual fare, nothing special but hit the spot...

All in all the hotel is perfect as a base of operations for a weekend in Galway.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review, May 2, 2014
Dear Fionny

I would like to thank you very much for choosing to stay with us recently and also for taking the time to review our hotel.

I am absolutely delighted to know that you enjoyed your visit with us and thank you for your lovely comment on our staff. Thank you for your comment on our bathrooms as a lot of our bathrooms have been recently refurbished and we're very proud of them.

I am also sorry to know that you felt the room you stayed in was a bit dated but let me assure you that we are currently undergoing a refurbishment project which will see the rest of our rooms completed by the end of the year to a more modern standard.

We hope we will have the opportunity to welcome you back again in the near future.

Kind Regards
Michelle
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Menlo Park Hotel

Address: Terryland | Headford Road, Galway, Ireland
Location: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Galway
#4 Business Hotel in Galway
#4 Best Value Hotel in Galway
#4 Luxury Hotel in Galway
#6 Family Hotel in Galway
Price Range (Based on Average Rates): $
Hotel Class:4 star — Menlo Park Hotel 4*
Number of rooms: 70
Official Description (provided by the hotel):
Excellent service and a friendly atmosphere are key to the success of this 4 star hotel. It offers 70 quality rooms with 16 superior rooms. Food and beverage facilities include bar/carvery and full restaurant with the best of local produce.Meeting facilities onsite - only 10 mins walk from Galway centre. ... more   less 
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Also Known As:
Menlo Park Galway

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