I have had reason to stay in galway multiple times over the past year for business and the Menlo Park Hotel would always be my number 1 choice. I often have to book late and I've always been accomodated with the best available rate. The rooms are comfortable, well decorated and the staff from reception through to bar are attentive, friendly and helpful. On the last occasion I stayed I had an issue with the heating in the room that night and couldn't seem to rectify it. I left a note in the comment card the next day just to let staff know that there may be an issue. I received an email a short few days later to say they had rectified the issue with the heating in that particular room, apologised for the inconvenience it caused and have been offered a free upgrade to compensate for that. This epitomises what customer service is all about and the Menlo Park Hotel have definitely got it right. Looking forward to a return visit here soon.
- Official Description (provided by the hotel):
- Excellent service and a friendly atmosphere are key to the success of this 4 star hotel. It offers 70 quality rooms with 16 superior rooms. Food and beverage facilities include bar/carvery and full restaurant with the best of local produce.Meeting facilities onsite - only 10 mins walk from Galway centre. ... more less
- Reservation Options:
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- Also Known As:
- Menlo Park Galway