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“good place/ break” 4 of 5 stars
Review of Menlo Park Hotel

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Menlo Park Hotel
4.0 of 5 Hotel   |   Terryland | Headford Road, Galway, Ireland   |  
Hotel amenities
Ranked #4 of 56 Hotels in Galway
Waterford, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
“good place/ break”
4 of 5 stars Reviewed April 1, 2013

We stayed in the place for 2 nights.The place is not so far from the city center,10/15 minutes walk ,
if you take a taxi on rushing hours take longer then walking....Room was clean and warm, breakfast very good, bar nice...

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review, April 2, 2013
Dear Ursula
Take you for the great rating and review. We are delighted that you enjoyed your stay with us during your recent visit to Galway. We do hope to have the pleasure of welcoming you back again.
With every best wish from all the team...
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706 reviews from our community

Traveler rating
    392
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    70
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    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
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English first
New Jersey
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed March 30, 2013

The restaurant and bar were nice but the rooms were run down. Mildew in the shower, stained counter, sticky goo on the hotel's information book and that sort of thing. I got the impression that the room had seen a lot of partying and that was confirmed by the wacky tobacky wafting down the hallway. Its a bit of a hike to the city center. Ample parking. Breakfast was fine. All the staff we dealt with were wonderful.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review, April 2, 2013
Dear Guest,
Thank you for your review and for your comments about our "wonderful staff".
All comments made by guests on tripadvisor are noted and discussed at our management meetings. This is a great tool for the management of the hotel to use in assessing standards and quality. We take all comments made by our guests very genuinely. We then take any necessary action which may ensue from comments made.
This is done very diligently and because of this the hotel has had awards from Failte ireland (The Irish Tourist Authority ) for Service Excellence and Best Practise for Four years running..
In addition the accommodation team have been awarded Gold and Silver awards for four years for standards of excellence in accommodation standards. They are a great team.
In relation to your comments about the "Wacky Tobacky" and the inference that we are a "party" hotel" we take issue with this. While such forums as this are very benefiicial, it behoves the suscriber to maintain some balance in the way comments are made.
It can certainly be difficult to control what guests may do and we do still have some smoking rooms .. a small percentage.. however, had it been brought to our notice that there was a suspicion of any illegal substance on the premises, we would have taken action immediately, , according to policy.
In such situations, authorities would be notified and the necessary action taken straight away.
Thank you again for your review and with kind regards and every best wish ... all the team ..
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Limerick, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 29, 2013

Stayed in the hotel for one night, were at the wedding of friends, We liked everything in hotel warm and cozy, staff is very friendly, well, the wedding was great, well-fed, entertained super! I love Galway, and I think the Menlo Park Hotel is a great place for a short break!

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review, April 2, 2013
Dear Guest

Thank you so much for your very nice review. We are delighted that you enjoyed your stay and that you had a great time at the wedding. Thanks also for your recommendation.
We look forward to seeing you again when next you come to Galway.

Kind regards from all the team..
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Ballina, Ireland
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 29, 2013

My wife and I recently stayed at this hotel for the first time. From the moment we walked through the door to the moment we left it was lovely. Very friendly helpful staff, comfortable and spacious room with all we could want. Nothing too much trouble. Food in both bar and restaurant excellent and staff very courteous and helpful. Will certainly recomment this hotel, and look forward to our next visit.

Room Tip: First floor nice and quiet, even though our room - 109 - overlooked the roundabout nearby.
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review, April 2, 2013
Dear Michael
Thank you so much for your lovely review and we are truly delighted that you both enjoyed your stay. We are delighted that you will recommend us and we look forward to welcoming you back again. Kind regards from all the team...
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Galway, Ireland
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed March 28, 2013

I have eaten in the Menlo Park on numerous occasions and I have to say it is amazing. They have a massive gluten free menu in the bar and also in the restaurant. Well worth a visit if you are in Galway.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review, April 2, 2013
Dear Grimskull 2010
Thank you very much for the great review about our food and in particular about the Gluten Free menu .. yes 90% Gluten free and we do get a great reaction form clients about this. So many people say it is so good to be able to go out and relax knowing that there is such a good choice.
Thanks again sincerely for highlighting this .. we look forward to continuing to welcome you!
From all the team at Bar Beoga and in the hotel..
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Meath
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 24, 2013

We chose this hotel to break our journey as it was 2 hours from Dublin and 1 hour from Westport. It is well situated on the junction of the M6 and N84 and although near enough for a quick trip to Galway centre by bus or car , we were able to avoid rush hour traffic on our departure . Our room was clean , comfortable and had everything we needed . As we had to leave at 7.15 am we did not avail of breakfast but we could have had it at 7am if we so wished . Checkout was quick and efficient . Altogether a good choice .

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review, March 25, 2013
Dear Happycoupldmeath
Thank you very much for the great review. Delighted to hear you enjoyed your stay.
We do hope to welcome you again, should you be planning an extended stay in Galway.

With warmest regards from all the team....
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Ireland
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 23, 2013

My wife and I stayed in the Menlo Park over St Patrick's weekend. This was our second time staying in the Menlo Park. This is an excellent hotel in a great location, just a 20 minute walk to Eyre Square. The staff are fantastic, the rooms are excellent, there is very little that we could fault the hotel for.

The only inconvenience that we experienced was that the band playing in the bar were quite loud. Our room was on the second floor and was located on the opposite side of the hotel from the bar but we could still hear the band. While the two bus loads of American tourists seemed to be enjoying the band, my wife and I were not so keen on listening to Galway Girl at midnight. The bar is quite small and I am sure that the atmosphere would still be retained by attenuating the band's noise level.

This was a minor inconvenience for us which the excellent overall service more than made up for.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review, March 25, 2013
Dear Eammonn
Thank you so much for your great review. Thanks also for the comments in relation to the noise from the bar. Your comments have been discussed and this matter is being addressed.
We hope to have the pleasure of welcoming you both back on your next visit to Galway.
Kind regards from all of the team....
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Menlo Park Hotel

Address: Terryland | Headford Road, Galway, Ireland
Location: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Galway
#4 Business Hotel in Galway
#4 Luxury Hotel in Galway
#6 Family Hotel in Galway
Price Range (Based on Average Rates): $
Hotel Class:4 star — Menlo Park Hotel 4*
Number of rooms: 70
Official Description (provided by the hotel):
Excellent service and a friendly atmosphere are key to the success of this 4 star hotel. It offers 70 quality rooms with 16 superior rooms. Food and beverage facilities include bar/carvery and full restaurant with the best of local produce.Meeting facilities onsite - only 10 mins walk from Galway centre. ... more   less 
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Also Known As:
Menlo Park Galway

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