This hotel describes itself as four star but is no star in my opinion. We had booked a non-smoking room for a wedding and were shown two horrid rooms stinking of cigarette smoke on arrival and ended up in an adequate room (the third shown), not fresh smelling and with very old bed linen. The meal was adequate. The waiter/waitress service was excellent. Front desk service was abysmal both on arrival and for the extent of our stay. Toilet paper ran out at the wedding venue early in the evening and a request for paper at the desk resulted in an empty stare and no action. It was not until I crossed the hotel foyer with as many toilet paper rolls as I could carry (from an alternative toilet) that any attempt was made to remedy the situation. I was told that the paper was scarce because "there is a wedding on". I said that I was a member of the wedding party and that elderly relations were waiting in cublicles for paper and that it was a disgrace. No apology was forthcoming either then or the next day on checkout. An utter disgrace of a place.










