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Harbour Hotel Galway: Traveler Reviews


Harbour Hotel Galway
New Docks Rd | The Harbour, Galway, Ireland
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Traveler Reviews

70% Recommend
3.5 of 5 stars 116 reviews
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All (116)
[ Date ] [ Rating ]
Lovely hotel

Harbour Hotel Galway

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4 of 5 stars
PaulaMayo 1 contribution
Mayo
Sep 22, 2008 | Trip type: Couples
1/1 found this review helpful

We stayed here midweek in early July. Iit took us ages to find it, but on arrival front staff were very plesent. We booked it because of the reviews on here.
Very central to everything, Had one drink when we went back to the bar, we were the only ones there and the barman was very friendly.
Had breakfast following morning, I love an egg soft so ask the waitress if she would get one for me. I was nearly finished my breakfast and ask her again for it, which she didn't seem a bit happy about. It arrived eventually (waited 20mins for it) and I informed her I had finished my breakfast and didn't need it. She took it away without one word. I was fumming !! A bit of manners goes along way and I must say it didn't happen here for me.
Other than that I had no complaints about this Hotel. A very nice stay, rooms are lovely.

  • Liked — Room
  • Disliked — Staff at breakfast
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay July 2008
  • Visit was for Honeymoon
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since September 22, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Great pool scene
  • I selected this hotel as a top choice for Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from Frank005, Operations Manager
(Management representative)
Oct 6, 2008
First of all, I would like to thank you for staying at The Harbour Hotel Galway and for taking your time to share your comments regarding your stay.
Please accept my apology for the service you received at breakfast your comments were passed to the responsible department heads not to occur the same situation in the future.
We hope that we will have the pleasure of welcoming you in the future, again.

Kind regards,

Francis Breslin
Operations Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $201 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Could be so much better than it is

Harbour Hotel Galway

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3 of 5 stars
munsterman 22 contributions
Ireland
Sep 21, 2008 | Trip type: Couples
1/1 found this review helpful

I was left unimpressed after a recent two day stay at this hotel.

The location is superb but then you are penalised with a nonsensical car parking arrangement whereby they do not offer a rate per day for parking your car. Whenever you take your car out you pay; a bit of sightseeing and you pay to take your car out; you return to the hotel and stay overnight, you pay again. Nonsense!

The rooms are very nice but again, with more thought and effort it could be so much better. The towels looked 100 years old and were frayed at the edges. The sinks had hair in them on arrival. There was no plug for the bath. The water pressure was very poor esp for the toilet. Again, none of this makes any sense as the rooms are decent and the bed comfortable.

Location is the only reason to stay in this hotel apart from a good gym.

  • Liked — location
  • Disliked — car parking; towels and cleanliness
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2008
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since August 23, 2005
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Girlfriend getaway
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from Frank005, Operations Manager
(Management representative)
Oct 6, 2008
I was dissappointed to learn that you did not enjoy your recent stay at our Hotel.Your comments Have been passed on to our Accommodation Manager.Our passion and goal is to meet or exceed the expectations of every Guest, and it is unfortunate when that doesn’t happen. The Harbour Hotel is proud of its recent improvements including the refurbishment of Bedrooms & Reception
We encourage guests to contact management during their stay if there is anything we can do to make your stay more comfortable and enjoyable. Please feel free to discuss your recent stay with us further by emailing myself francis.breslin@harbour.ie


Regards

Francis Breslin
Operations Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $201 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Definitely Reccommended

Harbour Hotel Galway

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4 of 5 stars
Irish_Traveller085 40 contributions
Ireland
Aug 1, 2008

We stayed here as part of a group during the Galway Racing Festival. Overall I don't think there is anything I can fault it on. The staff are friendly and efficient. The guys in the bar were very helpful (Kevin and Martin I think were the names of two guys in particular) and good fun. The food was very good (especially as we were part of a group of 60+ all sitting at once!). The rooms are spacious enough, clean and comfortable and the location is great. I would happily reccommend this place to anyone.

I am also delighted to see that the operations manager has taken the time to submit comments on some of the reviews written about the hotel. It is good to see that they are interested in what their guests have to say about the place!

  • Liked — Location, Breakfast(!!!!) and Staff
  • Disliked — Nothing.
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2008
  • Visit was for Hobbies / interest / culture
  • Traveled with Large group or tour
  • Age group 25-34
  • Member since February 27, 2003
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
  • I do not recommend this hotel for Great pool scene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from Frank005, Operations Manager
(Management representative)
Aug 4, 2008
Thank you very much for the comments regarding your stay at the Harbour Hotel.
I am pleased to read that you enjoyed your recent visit to the Harbour Hotel and our services and facilities fully met your expectations. Your positive comments have been passed on to all the Team.
Regards
Francis Breslin
Operations Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $201 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Nice modern well located hotel

Harbour Hotel Galway

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3 of 5 stars
DeniMu 26 contributions
Ireland
Jul 28, 2008 | Trip type: Friends getaway

Stayed for one night in June. It is a nice modern, trendy looking clean hotel. If you want an irish traditional style hotel this is not for you. However, if you want european modern and comfortable, and somewhere central and are in Galway for the nitelife this is hotel for you. It was full of overnighters for concerts, hens, stags, weddings and birthdays etc so quite lively. Maybe not for those wanting a relaxing and quiet stay. Having said that now it wasnt all rowdy and noisy either. The rooms were modern, nice comfortable beds, big clean bathroom with plenty of toiletries. I had no complaints. Has a few drinks in the bar which has a nice atmosphere. Bar food wasnt great thought. The residents bar was open until about 4am on a saturday night so we got drinks after the nightclub there. Always found all staff pleasant. Breakfast was lovely very enjoyable and plenty of choice even when last down and no bother to anyone to get us what we wanted even if we were cutting it down to breakfast at last minute. Locationwise the hotel is few mins from Eyre Square so is walkable everywhere which is a big plus for me. I would definately stay here again.

  • Liked — location near eyre square
  • Disliked — bar food
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay June 2008
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 25-34
  • Member since February 23, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Girlfriend getaway, Families with teenagers, Tourists
  • I do not recommend this hotel for Older travelers, Great pool scene
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from Frank005, Operations Manager
(Management representative)
Aug 4, 2008
Thank you for your feedback with regards to recent stay at our Hotel. Your feedback is invaluable in meeting and exceeding your expectations, and those of our future guests. With regards to your comments on our Bar Food I would be grateful if you could contact at francis.breslin@harbour.ie to discuss further.
We hope that we will have the pleasure of welcoming you in the future, again.

Regards
Francis Breslin
Operations Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $201 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great Location

Harbour Hotel Galway

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3 of 5 stars
PCorduff 14 contributions
Mayo
Jul 25, 2008 | Trip type: Family

Stayed here for a wedding. Located within walking distance of Eyre Square. We had a great breakfast. The staff are friendly and the breakfast was good. You have to pay for parking. The bar was full of people lots of Stags and hens floating around.

  • Liked — Location and very clean
  • Disliked — Stll hungry after dinner.
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2008
  • Visit was for Personal event (wedding, ...)
  • Traveled with Family (extended)
  • Age group 25-34
  • Member since May 09, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Girlfriend getaway, Older travelers, Families with young children, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Great pool scene, Pet owners
  • I selected this hotel as a top choice for Shopping, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $201 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Harbour Hotel Galway Address

New Docks Rd | The Harbour, Galway, Ireland