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“Excellent hotel” 5 of 5 stars
Review of Louis Fitzgerald Hotel

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Louis Fitzgerald Hotel
4.0 of 5 Hotel   |   Newlands Cross, Naas Road, Dublin 22, Ireland   |  
Hotel amenities
Ranked #70 of 176 Hotels in Dublin
Cork, Ireland
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
“Excellent hotel”
5 of 5 stars Reviewed August 6, 2013

Stayed here on 4th Aug while we were going to Oxegen. I had asked for a room in quiet part of the hotel away from front of hotel and bar and it certainly was in quiet part of hotel as there was a wedding on same day and we didnt hear a sound. Room was lovely, modern furniture, really comfortable king sized bed, a tea making set and lovely modern bathroom..without a noisy extractor fan. There was a vending machine on same floor for ice and also the usual drinks and snacks on each floor. Rooms were very very clean as was rest of hotel. We didnt eat in hotel so can't comment on food etc. We asked for late checkout and this was no issue. Staff were very nice friendly and helpful. Hotel location was excellent, no problem finding it from cork side and it was only 2minute drive straight to the luas park and ride at the Red Cow. Overall a lovely hotel and would definately stay here again and would have no problem recommending it to others.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerReply, Manager at Louis Fitzgerald Hotel, responded to this review, August 13, 2013
Dear KazMwalsh

It is great to read such a pleasant review and be able to give such positive feedback to our hard working team here in the hotel.

I am delighted that you had such an enjoyable experience during your stay with us in Dublin.

I do hope that we will have the opportunity of welcoming you back to the The Louis Fitzgerald Hotel very soon and should you decide to return, please do not hesitate in contacting me directly for any assistance you may require.

Warm Regards
Kevin Morrison
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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604 reviews from our community

Traveler rating
    243
    202
    90
    42
    27
See reviews for
130
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100
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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English first
Galway, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 4, 2013

Stayed here on business for 4 nights.

Its a nice hotel. The staff are really friendly. The price was good.

The air-con was making noise at night. Bed not the most comfortable. Does not feel like a 4 star.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerReply, Manager at Louis Fitzgerald Hotel, responded to this review, August 5, 2013
Dear Manexa

Thank you for taking the time to post a review of our hotel based on your recent stay with us.

The majority of reviews we receive are of a positive nature, complementing the hotel & services and as such I am very sorry that your stay was as described.

If you would care to discuss your experience further, please do not hesitate to contact me via email; deputygm@thelouisfitzgeraldhotel.com.com

Warm Regards
Kevin Morrison
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derbyshire
Top Contributor
156 reviews 156 reviews
13 hotel reviews
Reviews in 95 cities Reviews in 95 cities
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed August 3, 2013

We booked the Louis Fitzgerald as part of a group visit for 30 students. We received a personal welcome on arrival. Staff were friendly and attentive. The food was excellent quality, the bar was good, coach parking wasn't a problem, the rooms were clean and the entire experience was stress free. The hotel even arranged a 6am continental breakfast so we could be at the Ferry on time!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerReply, Manager at Louis Fitzgerald Hotel, responded to this review, August 4, 2013
Dear LucyandPeter

Thank you for taking the time to post your review of The Louis Fitzgerald Hotel.

We value all feedback here at the hotel and are delighted you enjoyed your stay.

We are especially lucky here to be located so conveniently on the edge of Dublin and, our guests also appreciate the transport links to the airport and Ferry terminals ,that are so close to the hotel which make it very convenient for getting around Dublin and the surrounding areas.

I will be sure to pass your comments along to the team and i look forward to welcoming you back to the hotel in the near future.

Warm Regards
Kevin Morrison
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ireland
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 31, 2013

We booked the Louis Fitzgerald because of other reviews and because it was near a christening we were attending and we got a good deal. In short, the staff were SUPERB. The food good. The location a bit out of town but this didn't matter as we had no plans to go to the centre.

One part of our stay exemplifies the trouble the staff go to for customers.We happened to be staying on one of the hottest days of the year (in fact in many years). The room we had was unbearable and we simply could not stay in it. There was no air con and the fan provided simply pushed hot air from one end of the room to the other.

We asked for a room with air con but were told by genuinely regretful staff there was nothing left. However, 10 minutes later the receptionist found us in the bar and brought us to an upgrade room with air con and told us we were welcome to take it. No extra charge was applied and we spent a great weekend at the Louis.

If only for the experience of dealing with properly trained and genuinely friendly staff, stay at the Louis Fitzgerald.

ps. Their 'Staff member of the Year' was certainly deserving of the title!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerReply, Manager at Louis Fitzgerald Hotel, responded to this review, August 4, 2013
Dear Seanaway

Many thanks for taking the time to write such a wonderful review of The Louis Fitzgerald Hotel based on your most recent stay with us. I am delighted to see that you had such an enjoyable time with us.

I do hope we will have the pleasure of welcoming you back to the Louis Fitzgerald Hotel soon and if you should require any assistance with a future booking, please do not hesitate to contact me directly.

Warm Regards
Kevin Morrison
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 29, 2013

family booked into stay here on 27th for 2 night, we did the colour run before checking in so as you can imagine completely covered in paint, rang to make sure before we arrived, very poite and helpful man said no problem whatsoever, when we arrived it was before check in and even though our room wasn't ready because we were early he organised a room that was, fantastic room, got extra towels, shampoo etc , nothing was a problem, food great , staff great, everything great, thank you

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerReply, Manager at Louis Fitzgerald Hotel, responded to this review, August 4, 2013
Dear Joey Michelle D

It is great to read such a pleasant review and be able to give such positive feedback to our hard working team here in the hotel.

I am delighted that you had such an enjoyable experience during your stay with us in Dublin.

I do hope that we will have the opportunity of welcoming you back to the The Louis Fitzgerald Hotel very soon and should you decide to return, please do not hesitate in contacting me directly for any assistance you may require.

Warm Regards
Kevin Morrison
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tipperary, Ireland
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 29, 2013

Arrived early, given a room with no hassle at all. Lovely standard room, spacious, airly and spotless. There was a fan for extra comfort on the hot day. We had a very nice lunch of Crab Sandwich, beautifully presented. Later we had dinner which was also an excellent meal. Breakfast was on a par with the best of places and better than most hotels I've stayed in.
Staff were friendly and helpful. Great location, I have no complaints at all, in fact I'm planning on booking one of their packages that include a show or a concert as soon as I can.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerReply, Manager at Louis Fitzgerald Hotel, responded to this review, July 30, 2013
Dear Oasisvisitor

Thank you for taking the time to post your review of The Louis Fitzgerald Hotel.

We value all feedback here at the hotel and are delighted you enjoyed your stay.

I will be sure to pass your comments along to the team and i look forward to welcoming you back to the hotel in the near future.

Our Shows in the Arlington Hotels are quite an experience and make a great night out so
Should you need any assistance with your reservation please do not hesitate to contact me directly on deputygm@louisfitzgeraldhotel.com

Warm Regards
Kevin Morrison
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 29, 2013 via mobile

I love this hotel, it's bright, modern and staff are friendly. The rooms are spacious and clean. Food is good and plenty free parking. I also like that the lifts are card operated allowing only guests to the rooms.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerReply, Manager at Louis Fitzgerald Hotel, responded to this review, July 30, 2013
Dear G-Weldon-S

Thank you for taking the time to post your review of The Louis Fitzgerald Hotel.

We value all feedback here at the hotel and are delighted you enjoyed your stay.


I will be sure to pass your comments along to the team and i look forward to welcoming you back to the hotel in the near future.

Warm Regards
Kevin Morrison
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Louis Fitzgerald Hotel

Address: Newlands Cross, Naas Road, Dublin 22, Ireland
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#2 Best Value Hotel in Dublin
#42 Luxury Hotel in Dublin
#45 Business Hotel in Dublin
#54 Family Hotel in Dublin
Price Range (Based on Average Rates): $
Hotel Class:4 star — Louis Fitzgerald Hotel 4*
Number of rooms: 190
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Also Known As:
Louis Fitzgerald Dublin
Hotel Louis Fitzgerald
Louis Fitzgerald Hotel Dublin

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