I used to like the Mercantile and am not one to vent but yesterday while I was there with my company (which ordered many drinks) I was refused to be served a glass of water! One of my colleagues asked the same bartender for a glass of water he finally gave it to me telling me to "shut the [--] up!" when I did not say anything to him! At that point I just answered that my company bought many drinks at the bar and he then threw the glass away!
I thought that Mercantile was a nice spot to go out but the rudeness, for lack of a better word, of some people from the staff will make it a place I won't recommend anymore. Very disappointed!
If you own or manage The Mercantile, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.