I stayed here for three nights in early July while on a business trip. I have to agree with the majority of the reviews here - the location is excellent (edge of Grafton St, great for exploring Dublin) but I don’t understand how the hotel itself has a four star rating. It was recommended to me by a couple of friends who had stayed here two years ago and said how nice it was. Upon arrival I could only think I’d either upset them in some way (they assure me I haven’t!) or that it’s declined severely over the last few years. I’m afraid everything about this place screams average - I was greeted with dark corridors/rooms with little natural light with scuffs on both the walls and carpets.
I’m really pleased to read that a refurbishment is planned soon and I’d suggest they start with the bedding. The white cotton bed sheets were clean but shabby and were topped by a scratchy wool blanket and a depressing Polyester bedspread which had also seen better days.
I stayed on the fifth floor and in fairness I have no complaints about the size of the room or the cleanliness. My bathroom was large with a great shower and all staff I encountered (including housekeeping and reception) were both friendly and helpful.
However, it was a hot few days and the air conditioning system in my room was feeble to say the least. I was left with the choice of keeping the small window open and having lots of traffic noise or just coping with the stifling humidity – not pleasant.
I wouldn’t stay here again and for c £125 per night I expected better quality. I wish them well with the refurb as at the moment everything just seems a bit too scruffy and dilapidated.
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