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“We Could Not Have Asked for More” 5 of 5 stars
Review of Maples House Hotel

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Maples House Hotel
79 - 81 Iona Road | Glasnevin, Dublin 9, Ireland   |  
Hotel website
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Hotel amenities
Offers & Announcements
1 B&B + Dinner for 2 89€
Ranked #101 of 177 hotels in Dublin
Dublin, Ireland
1 review
“We Could Not Have Asked for More”
5 of 5 stars Reviewed November 12, 2013

If you are thinking of having a small-to-medium size wedding reception, we strongly recommend you check out the Maples House Hotel, Glasnevin.

We had our wedding reception in this hotel in June 2013. It would be hard to exaggerate the standard of service we received. The Maples made us a priority in every way.

From the first time we contacted to the hotel, to the day of the wedding, and through the many months in between, this hotel was always quick to answer our questions, helpful, friendly and everything we could have desired.

On the day itself, they pulled out all the stops to make sure everybody was happy. The food was delicious, the staff were accommodating and eager, and the many wedding guests that actually stayed in the hotel were extremely happy with their experience.

We can’t praise the dedication of this hotel enough, down to so many little details. One example might suffice. On the day before our wedding, we still hadn’t got our wedding programmes printed. The manager of the Maples House Hotel let us use their computer and printer to print out programmes at the last minute—in the early hours of the morning of the very day of our wedding—to oblige us. It took us hours but nobody grumbled or gave us funny looks.

There are many other examples we could give of this hotel going way beyond expectations.
The hotel itself is a very charming little haven, a hotel with the soul of a bed and breakfast.
We are extremely grateful to the Maples Hotel for making our wedding reception so satisfactory, and we simply cannot recommend them highly enough.

Maolsheachlann and Michelle, Dublin

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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108 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Russia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 9, 2013

I booked the room in this hotel for two nights.
The hotel has a restaurant on the fist floor. The hotel had a party on Friday. I got an answer on the reception that it's always on Friday. But next day (Saturday) the hotel had another party from 8pm. It was not possible to sleep. The floor of my room vibrated. The level of music was terrible. The manager told me that hotels can have parties till 12.30am in Ireland and it's a usual practice.

  • Stayed November 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salisbury
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 16, 2013

We were very pleased when we arrived, the staff were very helpful, the room clean and comfortable.... Great location to take the bus into town and parking on the street made this look like a fantastic choice until.....
Staying on a Monday night, and with an early start the following day, we never expected to have issues with noise! Apparently a wedding, the music and party goers continued beyond midnight.

Worth checking before you book what is going on in the bar! Perhaps an investment in some sound proofing wouldn't go amiss - it felt like we were sharing a wall with the DJ and party goers as we could sing along to the words of the music!

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaplesHotel, Manager at Maples House Hotel, responded to this review, September 18, 2013
Dear Guests

Thank you for being so kind as to review our hotel. We appreciate our guests feedback at all times.

We have delighted to hear the very nice compliments you gave us.

We are very sorry to hear that the music from the entertainment of the wedding disturbed your night's rest. It is very unusual to have a wedding on a Monday night. We hope this did not affect a potential return visit upon which we would endeavour to make very special for you.

Again, thank you for your kind comments,

Regards

The Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kildare, Ireland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 6, 2013 via mobile

Stayed here the night of the Robbie Williams concert. Staff at check in were super friendly,offering to order a taxi for us & even had a lovely bottle of wine waiting for us in our room. The room was very clean & comfortable with a double & single bed. Had dinner in the lounge which was great value & Jason who served us was a gentleman. Would have no hesitation recommending the Maples to family & friends & look forward to our next visit.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai, Tamil Nadu, India
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed July 29, 2013

This hotel is around 4 Km from Heuston train station and is well connected by bus services passing through City center (walk for 5 minutes from main roads to get bus). Dublin Airport is 17 Euros (20 min) by taxi.The botanic house is very near by. A couple of indian restaurants (Vagya and Ruposhi) are walkable.
The rooms were small. But the prices were not worth considering the cleanliness. There is no lift and I walked with my baggage through narrow passage. The Breakfast did not justify its price tag either.
They have a bar and restaurant. The hotel is located in a peaceful community.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 23, 2013 via mobile

When I walked into the room I was taken aback by a strange smell.the rooms are small and the price is far too much for what you get.worst of all, I was heading out and needed a quick shower, but no hot water!!was told to wait twenty minutes for them to boost the system, unacceptable!!!

  • Stayed July 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 17, 2013

Stayed for a long weekend, staff are extremely friendly and nothing is too much to ask for. Only ate here once but the food was amazing. Had a really good time here. The hotel is not right in the centre of Dublin town, which isn't a bad thing, it's a nice walk or cab ride into town, but quiet enough at night.
Only downside was a late evening we got back around 1ish and the front door was locked up, we wasn't aware that this was going to happen and thought reception was manned all night, but we had to wait for the guy to finish hoovering before he could hear us ringing the bell.

Room Tip: We stayed in room 24
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaplesHotel, Manager at Maples House Hotel, responded to this review, April 19, 2013
Dear Guest,

We are delighted that you had such an enjoyable stay with us, and that you thought the staff so friendly, and felt that the hotel was well located. Overall, you seem to have had a very pleasant stay and we hope that it will not be long before you come back to us.

It is regrettable that the only thing that mired your stay was that you had to wait a while until the night porter heard the bell, but we assure you, the reception is manned 24/7. We will look into perhaps a portable bleeper that might alert the porter when he is at work.

Again, thank you for your very lovely comments and we look forward to welcoming you back again soon.

Kind regards

The manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Maples House Hotel

Address: 79 - 81 Iona Road | Glasnevin, Dublin 9, Ireland
Phone Number:
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Free Parking Restaurant Room Service
Hotel Style:
Ranked #101 of 177 hotels in Dublin
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
The Maples House Hotel is a family run hotel in Glasnevin, built in the early 1900's. The Maples offers you elegance and charm, tucked away in a prestigious and leafy red brick enclave. The transition from residential quiet to the buzz of the city will provide you with a stay that you will remember for a long time to come, only minutes from Dublin city center, Ireland's sporting home Croke Park and the famous Botanical Gardens. The Hotel is on all major bus routes and tourist attractions are all close to hand. ... more   less 
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Also Known As:
Maples Hotel Dublin

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