I travelled to the hotel on the 12/3/14 for a concert at the O2 (Beyoncé) who was playing the same night. On arrival the receptionist was very friendly and helpful, the room was perfect and I could not fault it in anyway, there were no smoking rooms left but they gave us a balcony room which was even nicer in my opinion than a normal smoking room would've been.
However on multiple occasions the receptionists were very uneasy. On around 3 occasions I was asked "are you a guest at this hotel" when enquiring about anything, even 'what is the required checkout time'. As if a non-guest would ask such a question! Seems like that particular member of staff just felt like being awkward for the sake of it. My friend was also treated in the same way, we were then made to present our hotel card to the receptionists/members of staff each time. Sadly, under 21s don't seem to be appreciated in most hotels as this is the second time I have stayed in a hotel in Dublin where the hotel seems to think that just because there are young people staying in the hotel their main aim is to cause trouble, I was spoken to rather dryly and rudely a few times by different receptionists both on the hotel room phone and in person. My 2 friends who stayed in different rooms at the hotel told me also the staff were quite rude to them.
The hotel key cards didn't work numerous times in the lift which left me and my friend stuck for a good few minutes which was quite scary at times.
Aside from this I was generally happy with the hotel, we got taxis to and from the O2 however the city centre is around a 10/15 minute walk which was very handy. After a long tiring night at the O2 however I was extremely annoyed by the fact that at 7 in the morning on both the nights I stayed there, there was an extremely loud drill and small crane/truck outside tarmacking the road.
I understand this is not the hotels fault however it was extremely annoying as it went on for around 2-3 hours.
However I would still recommend this hotel to my friends for it's excellent value and good standard rooms/location.
- Official Description (provided by the hotel):
- For outstanding service, a home away from home, competitive rates and city centre location the Maldron Hotel Smithfield is the place for you. The Maldron Hotel Smithfield has just undergone a new refurbishment and is a modern and stylish hotel in the heart of Dublin city centre, with the LUAS on the doorstep and only 3 stops away from O Connell Street and 2 stops to Heuston Station. All 92 guest rooms are furnished in a contemporary style with complimentary WIFI access as standard. Many bedrooms feature wall to ceiling glass windows or balconies with panoramic views of the city. Maldron Hotel Smithfield's doors open onto Smithfield Plaza, a vibrant and newly developed quarter of Dublin City Centre. The Stir Restaurant and bar offers an extensive all day dining menu and shows all major sporting events on the big screen. Complimentary WiFi access is offered throughout the hotel. Shopping, entertainment, sightseeing, eateries and business districts within the O'Connell St and Quays area are within an easy stroll from the Hotel with Grafton Street, Temple Bar and Trinity College just a stone's throw away. The O2 theatre, the Bord Gais energy theatre and Croke Park Stadium are very easily accessible. Smithfield's LUAS light rail station is only moments away from the Maldron Hotel Smithfield providing easy access to the airport and main bus & rail stations. Facilities at a glance - Superior 3 star property - City centre location - 92 superior guest rooms and suites - Stir Restaurant - 2 state of the art meeting rooms - Complimentary WIFI access. ... more less
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- Also Known As:
- Maldron Hotel Dublin
- Comfort Inn Dublin
- Comfort Inn Smithfield Dublin