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“Loved Croke!” 5 of 5 stars
Review of The Croke Park Hotel

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The Croke Park Hotel
4.0 of 5 Hotel   |   Jones's Road, Dublin D3, Ireland   |  
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Ranked #4 of 178 hotels in Dublin
San Francisco, California
Senior Contributor
37 reviews 37 reviews
35 hotel reviews
Reviews in 34 cities Reviews in 34 cities
31 helpful votes 31 helpful votes
“Loved Croke!”
5 of 5 stars Reviewed August 13, 2013

We stayed at Croke Park for one night, but wished we could have stayed longer! It was a little outside of downtown (prob. 15 min. walk) but nice to be in a quieter section. The hotel is right across the street from Croke Park (sports arena) which was cool. The hotel is very modern and our room was beautiful. Everything was clean and they even offered hot towels when we checked in! No pool but a nice fitness center. Free internet in your room. We ate breakfast and dinner there and they were very accommodating with gluten free. If you stay here, check out Koh Thai in downtown. Amazing food and great for GF people. Love Croke Park and would stay here again in a second!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrokePark_Manager, Manager at The Croke Park Hotel, responded to this review, August 15, 2013
Thank you for your lovely comments on The Croke Park Hotel. We are delighted to read that you enjoyed your time here with us and particularly our service. Our team do strive to exceed all our guests expectations and to read that we have succeeded is just fantastic.

We hope to see you back again soon – only next time for longer than one night !

Kind Regards

Russell

Russell Hadley
Deputy General Manager

The Croke Park Hotel
A member of The Doyle Collection
Jones's Road
Dublin 3
russell_hadley@doylecollection.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (241)
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Rota, Spain
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 12, 2013

This was the only hotel available with suitable accomodations on short notice; typically, our stay is always in city center at a luxury hotel. The Croke Hotel is definitely a business hotel, busy! The rooms are average business decor, clean, and sufficiently comfortable. The most positive aspect, however, is the friendliness of all the staff. Although, several discrepancies in service were that in spite of all the staff's willingness to assist, some things were overlooked during our stay. Such as, forgetting to get toast to our two rooms; not setting up our credit card information to view pay-per-view movies; not answering the front phones to find out the reason that we could not order movies forcing us twice to make our way downstairs to rectify the situation along with a necessary phone call to remind them to set up our movie options, after a long wait to speak with a front desk member. In spite of all this, extremely pleasant staff!

Room Tip: Check whether the room is set up for persons with disabilities, as this was a rather awkward situati...
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  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrokePark_Manager, Manager at The Croke Park Hotel, responded to this review, August 15, 2013
Thank you for taking the time to record your most constructive yet positive comments regarding your recent stay at the Croke Park Hotel. As humbling as it is to receive this criticism, your critique will serve our team well, as we do continually look to find opportunities to improve our levels of service and attention to detail.

As is the case with all businesses, the greatest advertising we can aspire to is that of word-of-mouth from satisfied customers. I can thus personally assure you that the feedback you have provided us will definitely assist my team in becoming better at what we do.

We hopefully look forward to your return.

Kind Regards
Russell

Russell Hadley
Deputy General Manager

The Croke Park Hotel
A member of The Doyle Collection
Jones's Road
Dublin 3
russell_hadley@doylecollection.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wolverhampton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 12, 2013

We stayed here last week for 3 nights, we were upgraded by the hotel as awe were celebrating our daughters 21st birthday and the hotel also gave us complimentary sparkling wine in the room.
The room was spacious and clean, the hotel staff were attentive and friendly.
The bar and restaurant served a good selection of food and drink. We would recommend

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrokePark_Manager, Manager at The Croke Park Hotel, responded to this review, August 15, 2013
Congratulations on your daughter’s recent 21st Birthday !

Thank you for choosing The Croke Park Hotel for this special occasion and trust you will return for the next special occasion! I was delighted to read that our team took good care of you and have taken the opportunity to share your kind comments with the team. Please do come and stay with us again and contact me directly at that time.

We appreciate your review and thank you for choosing The Croke Park Hotel!

Kind Regards

Russell

Russell Hadley
Deputy General Manager

The Croke Park Hotel
A member of The Doyle Collection
Jones's Road
Dublin 3
russell_hadley@doylecollection.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Top Contributor
125 reviews 125 reviews
52 hotel reviews
Reviews in 58 cities Reviews in 58 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed August 12, 2013

I really have no complaints for this hotel. Very modern, very clean, great service, free Internet, working air conditioning, comfortable beds and linens....definitely one of the better hotels I have seen in Ireland. The location is just not ideal for tourists. It takes a while to hike to the tourist bus stops, shopping or most restaurants. Why? It is right next to the big sports stadium in Dublin. In the end, it is a great choice as a close tourist spot is not your priority.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrokePark_Manager, Manager at The Croke Park Hotel, responded to this review, August 15, 2013
Thank you for taking the time to review your recent visit to the Croke Park Hotel. We always strive to exceed our guest’s expectations and ensure they have a truly enjoyable and relaxing stay. I am pleased to see that you experienced all of these and enjoyed your stay with us.

I was disappointed to learn however that you did not find our location suitable. Located on the North side of the city allows for quick, easy access to Dublin Airport and is only approximately five miles from the airport. The hotel is close enough to allow easy access to Dublin City Centre and all of its attractions but also far enough away to guarantee a perfect, quiet nights’ sleep away from the city revellers. I would like to reassure yourself and other TripAdvisor reviewers that The Croke Park Hotel has an excellent transport network, with several Dublin bus routes stopping nearby. These bus routes service both Dublin Airport and city centre attractions. There is also the touristic Hop-On Hop-Off bus which has a shuttle service stopping directly outside the hotel. Taxis to or from the world-renowned Temple Bar district should cost no more than €10 each way.

Our guest feedback is very important to the overall running of our hotel and affords me the opportunity of reviewing and improving the hotel’s facilities and service.

We look forward to hopefully welcoming you back to Dublin and the Croke Park Hotel in the future.

Kind Regards
Russell

Russell Hadley
Deputy General Manager

The Croke Park Hotel
A member of The Doyle Collection
Jones's Road
Dublin 3
russell_hadley@doylecollection.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 12, 2013

We stayed in croke park hotel saturday 10th august for one night. Quick check in, helpful staff who ordered us taxis- which were also so quick and reliable! Rooms were immacutley clean, comfy bed and lovely bathroom. Drinks abit pricey in the bar but otherwise a nice hotel.

  • Stayed August 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrokePark_Manager, Manager at The Croke Park Hotel, responded to this review, August 15, 2013
Thank you for your lovely comments about your stay here at The Croke Park Hotel. My team thoroughly enjoy reading the praise they received for their passionate and enthusiastic service.

We hope this was not your last experience with us and thus look forward to your return.

Kind Regards

Russell

Russell Hadley
Deputy General Manager

The Croke Park Hotel
A member of The Doyle Collection
Jones's Road
Dublin 3
russell_hadley@doylecollection.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
50 reviews 50 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 10, 2013

This is a most impressive establishment, from the refreshing towel at the check in to the bottled water at check out. Attention to detail in a very service oriented establishment with nice rooms, a fie bar and good food is what this hotel s about.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrokePark_Manager, Manager at The Croke Park Hotel, responded to this review, August 15, 2013
Thank you for your fantastic review of The Croke Park Hotel. I am delighted to see that you enjoyed the service of our team so much. Every luxury hotel in Dublin will provide you with a good bed, soft linen and branded toiletries however as you mentioned it is the service that sets us apart. Our team’s passion shines through in their service delivery, and it is purely through their hard work and efforts that we maintain such a favourable position on Tripadvisor.

We are humbled by your high praise and thank you for taking the time to share your comments from your recent stay with us.

I sincerely hope we will be seeing you again soon

Kind Regards

Russell

Russell Hadley
Deputy General Manager

The Croke Park Hotel
A member of The Doyle Collection
Jones's Road
Dublin 3
russell_hadley@doylecollection.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 10, 2013 via mobile

My boyfriend and I stayed here for two nights in March. We were on the executive floor(4th) which has access to free bottled water, coffee machine, daily papers, fresh fruit and a balcony looking at Croke park.
The room was a decent size and the bathroom was very modern and clean.
We ate at the hotel both nights, the food was lovely both times and service was excellent!
There is free underground parking for hotel guests.

I cannot fault the hotel or its staff however a swimming pool/jacuzzi would finish this to the highest possible standard.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrokePark_Manager, Manager at The Croke Park Hotel, responded to this review, August 15, 2013
We were truly delighted that you appreciated the timely, gracious and genuine service extended by our team members. We pride ourselves on providing our guests with thoughtful and intuitive service delivery, and I am proud to learn that our entire team was successful in achieving this with you.

We hope to welcome you back to your new home away from home.

In the interim, I remain at your service.

Kind Regards

Russell

Russell Hadley
Deputy General Manager

The Croke Park Hotel
A member of The Doyle Collection
Jones's Road
Dublin 3
russell_hadley@doylecollection.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Croke Park Hotel

Also Known As:
Croke Park Hotel
Croke Park Dublin
Address: Jones's Road, Dublin D3, Ireland
Phone Number:
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Dublin
#4 Luxury Hotel in Dublin
#5 Business Hotel in Dublin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Croke Park Hotel 4*
Official Description (provided by the hotel):
Located just ten minutes from Dublin city centre, seven kilometers from Dublin Airport and close to Dublin’s shopping district, theatres, cinemas and entertainment, it is the people at The Croke Park Hotel who make it more than just an inviting place to stay. A close knit team with a love of special occasions and a passion for providing perfect service, aim to make just being there a pleasure. The best 4-star bedroom of any hotels in Dublin; a warm, sociable bistro and bar where you never know who you’ll see or meet; The Croke Park Hotel also sports a leisure centre, business centre and complimentary car parking. For anyone in town for a concert , Gaelic Football or Hurling match, it doesn’t get better than a ticket to the game and a room at The Croke Park Hotel. Located across the road from Croke Park Stadium, the GAA sports’ Mecca, The Croke Park Hotel is the preferred leisure and business hotel for GAA enthusiasts. Recent awards include inclusion on the Expedia Insiders’ Select List, voted the #1 GAA hotel by GAA President - Liam O'Neill and recent winners of the Gold Green Failte Award 2012.The hotel is close enough to allow easy access to Dublin City Centre and all of its attractions but also far enough away to guarantee a perfect, quiet nights’ sleep away from the city revellers.The Croke Park Hotel has an excellent transport network, with several Dublin bus routes stopping nearby. These bus routes service both Dublin Airport and city centre attractions. There is also the touristic Hop-On Hop-Off bus which has a shuttle service stopping directly outside the hotel. ... more   less 
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