Generally I would not take the time to write a review for bad customer interaction however the service we recieved from 1 particular staff member (Michael at reception) was not acceptable. I requested the assistance of michael who responded in such a rude manner, of course answered all the questions i had but in a manner that made me feel that I was a burdon. He continued to check in another guest using limited eye contact with both. (I can only imagine how that guest felt) After spending alot of money in the bar on a family meal I was so disapointed with this reaction. I don't have much experience in the hotel industry but i do know that this is not it. I have visited the hilton alot but this reaction would make me think twice the next time. May I add the bar staff were excellent.
- Official Description (provided by the hotel):
- Just a short distance from Dublin Airport by complimentary shuttle, the Hilton Dublin Airport hotel has 9 flexible meeting rooms with wireless internet access and a ballroom for up to 350. De-stress in the gym or wind down in the newly refurbished Burnell Bar & Grill, or visit nearby Dublin attractions, just 5 kilometres away. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Hilton EMEA, Booking.com, Priceline, TripOnline SA, Hotels.com, EasyToBook, Agoda and Odigeo so you can book your Hilton Dublin Airport Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Dublin Airport Hotel Dublin
- Dublin Hilton