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“Nothing exceptional but it was ok.” 3 of 5 stars
Review of Dublin Citi Hotel

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Dublin Citi Hotel
2.0 of 5 Hotel   |   46-49 Dame Street | Dublin 2, Dublin 2, Ireland (Formerly Trinity Arch Hotel)   |  
Hotel amenities
Ranked #100 of 176 Hotels in Dublin
Ireland
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Nothing exceptional but it was ok.”
3 of 5 stars Reviewed June 24, 2013

Nice hotel, laid back reception, had some issue with check in because we had to pay by card because we reserved our room over the internet and we wanted to pay cash. The room was adequate, facing onto Dame Street so the noise was very loud even with the window closed and curtains pulled. Upstairs away from reception I felt the hotel could be doing with some updating.

Room Tip: If you want sleep get a room not facing onto Dame Street.
See more room tips
  • Stayed July 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RECEPTION-STAFF, Manager at Dublin Citi Hotel, responded to this review, July 24, 2013
We apologise for the inconvenience cause. Our maintenance and housekeeping staff are very committed in keeping the rooms and the premises clean and tidy at all times.

As we are situated on a busy city centre road, there can be traffic noise which is why we provide earplugs for your convenience.

We will take your review under serious consideration and make sure no such inconvenience is caused to any of our guests.

We greatly appreciate your feedback!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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539 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
Ottawa, Ontario, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 24, 2013

For my 4 day stay, this hotel was ideal. Excellent in-room wifi reception and big screen TV's with multiple channels. I got a comfy double room overlooking Dame Street which made for great people watching. The staff were a young, friendly, knowledgable and the rooms were cleaned daily. I truly enjoyed my stay in the heart of Dublin…surrounded by great eateries, cultural venues and musical entertainment. This economical choice gives you the luxury of spending more money on pleasurable activities in the city. I highly recommend this to savvy travellers who well know that a good location trumps designer furniture.

Room Tip: Ask for room overlooking the street, 3 windows make for a bright room.
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  • Stayed June 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RECEPTION-STAFF, Manager at Dublin Citi Hotel, responded to this review, July 8, 2013
Thank you for your feedback. At Dublin Citi Hotel we are always trying our best to provide the best customer service possible. The room are regularly inspected to make sure everything is in place. We have a 24/7 maintenance and housekeeping staff to take care of all our customer needs.

Having an in house bar and restaurant is an added bonus to our guests. We have live music with well known bands everyday. In addition, all the guests get free entry into the nightclub and also great offers on food and beverages.

We greatly appreciate your feedback and hope to see you soon again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 22, 2013

Staying more than a week. Everything perfect. I got a double room for the price of a single room. Charming, young and friendly staff. I Would recommend to anyone.
The rooms are clean every day. They take care of everything. This is the perfect hotel to enjoy the center of Dublin

Room Tip: Corner rooms are good
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RECEPTION-STAFF, Manager at Dublin Citi Hotel, responded to this review, August 7, 2013
Thank you for your feedback. At Dublin Citi Hotel we are always trying our best to provide the best customer service possible. The room are regularly inspected to make sure everything is in place. We have a 24/7 maintenance and housekeeping staff to take care of all our customer needs.

Having an in house bar and restaurant is an added bonus to our guests. We have live music with well known bands everyday. In addition, all the guests get free entry into the nightclub and also great offers on food and beverages.

We greatly appreciate your feedback and hope to see you soon again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 20, 2013


Clean bright room with every facility required present. Great view of Dame street and college green from our windows. Excellent value for money as the location of the hotel is perfect, right in the middle of Dublin. Will definitely stay again.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RECEPTION-STAFF, Manager at Dublin Citi Hotel, responded to this review, July 8, 2013
Thank you for your feedback. At Dublin Citi Hotel we are always trying our best to provide the best customer service possible. The room are regularly inspected to make sure everything is in place. We have a 24/7 maintenance and housekeeping staff to take care of all our customer needs.

Having an in house bar and restaurant is an added bonus to our guests. We have live music with well known bands everyday. In addition, all the guests get free entry into the nightclub and also great offers on food and beverages.

We greatly appreciate your feedback and hope to see you soon again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed June 19, 2013 via mobile

Stayed for one night in june. really friendly staff always with a smile on their faces. a fantastic location right in the centre of everything. Although renowned for its bad weather we really could have done with air conditioning in the room.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RECEPTION-STAFF, Manager at Dublin Citi Hotel, responded to this review, July 8, 2013
Thank you for your feedback. At Dublin Citi Hotel we are always trying our best to provide the best customer service possible. The room are regularly inspected to make sure everything is in place. We have a 24/7 maintenance and housekeeping staff to take care of all our customer needs.

Having an in house bar and restaurant is an added bonus to our guests. We have live music with well known bands everyday. In addition, all the guests get free entry into the nightclub and also great offers on food and beverages.

We greatly appreciate your feedback and hope to see you soon again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit, Michigan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 19, 2013 via mobile

I would highly recommend this hotel for its location in the Temple Bar neighborhood, and the value compared to other places in the area. The rooms are nice with plenty of windows to open and the free wi-fi is consistent.

The only thing that would improve the experience would be to add thick blackout curtains, since the sun rises so early in the summer, it's bright as hell at about 4am!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RECEPTION-STAFF, Manager at Dublin Citi Hotel, responded to this review, July 13, 2013
Thank you for your feedback. At Dublin Citi Hotel we are always trying our best to provide the best customer service possible. The room are regularly inspected to make sure everything is in place. We have a 24/7 maintenance and housekeeping staff to take care of all our customer needs.

Having an in house bar and restaurant is an added bonus to our guests. We have live music with well known bands everyday. In addition, all the guests get free entry into the nightclub and also great offers on food and beverages.

We greatly appreciate your feedback and hope to see you soon again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrison Township, Michigan, USA
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 19, 2013 via mobile

Great place! Location is perfect, staff is great... The bar downstairs is also great for relaxing with a pint or a cappuccino. The music-friendly streets and pubs are a 1 minute walk away. 5-10 minute walk from Trinity College and their Library which has the Book of Kells. 10 minute walk from the National Leprechaun Museum (lol).

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RECEPTION-STAFF, Manager at Dublin Citi Hotel, responded to this review, July 8, 2013
Thank you for your feedback. At Dublin Citi Hotel we are always trying our best to provide the best customer service possible. The room are regularly inspected to make sure everything is in place. We have a 24/7 maintenance and housekeeping staff to take care of all our customer needs.

Having an in house bar and restaurant is an added bonus to our guests. We have live music with well known bands everyday. In addition, all the guests get free entry into the nightclub and also great offers on food and beverages.

We greatly appreciate your feedback and hope to see you soon again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dublin Citi Hotel

Address: 46-49 Dame Street | Dublin 2, Dublin 2, Ireland (Formerly Trinity Arch Hotel)
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #100 of 176 Hotels in Dublin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Dublin Citi Hotel 2*
Number of rooms: 27
Official Description (provided by the hotel):
This hotel is located in a 19th-century building in Dublin’s Temple Bar district. It offers a 24-hour reception, comfortable rooms with free Wi-Fi, an award-winning 4-floor bar and a nightclub.Guests can explore Dublin Castle and Trinity College, both are just a 5-minute walk away. The hotel is a 10-minute walk from Henry and Grafton Street, Dublin’s premier shopping areas.Rooms at The Dublin Citi Hotel of Temple Bar have a warm or fresh décor. They feature a TV, ironing equipment and tea/coffee-making facilities. They include bathrooms with baths, showers and hairdryers.Dublin Citi Hotel has a partnership with Crunch Fitness in Temple Bar, which allows guests to enjoy complimentary access to the premises (GYM, POOL, SAUNA...) during their stay.The vibrant Trinity Bar has 3 bars, an all day bar menu and 11 screens showing live sporting events. It has regular comedy and music nights. The modern Havana Club is open until late on Friday and Saturday nights and has an LCD floor. ... more   less 
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Also Known As:
Trinity Arch Hotel

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