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“New year Dublin break!!” 3 of 5 stars
Review of Hilton Dublin

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Hilton Dublin
4.0 of 5 Hotel   |   Charlemont Place, Dublin 2, Ireland   |  
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Ranked #49 of 176 Hotels in Dublin
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“New year Dublin break!!”
3 of 5 stars Reviewed January 1, 2014

Me and my boyfriend have just got home from our 2 night break In Dublin, hotel is basic for a Hilton. Clean and well presented. Good location! No hair dryer in the room. Staff friendly and helpful. There is a tram stop straight across the road which is 2 stops away from st Stephens green in the centre! After our night out on NYE we returned back to the hotel very hungry after our walk back so decided to order the margarita pizza off the room service menu. Half an hour later the pizza arrived costing €16 + €6.50 tray charge, needless to say we wished we had stopped at the takeaway around the corner! Very basic food, slightly cold aswell however it soaked up the Guinness we had drank! We would stay here again but may look elsewhere due to the price.

Stayed December 2013, traveled as a couple
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1,068 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brussels, Belgium
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed December 26, 2013

The hotel is by far not the best Hilton in the world, but it's still a good choice for those having business in the South part of Dublin. It is still easy to reach Dublin' city center either by Luis (Dublin's tram, as there is a stop just across the street) or by foot (weather allowing). The area is quiet. The staff is very friendly and will help every way they can. Breakfast is expensive and the quality not there, so not worth it.

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louise C, Hotel Administrator at Hilton Dublin, responded to this review, January 10, 2014
Dear waterzooi

Thank you for sharing your positive feedback. It is lovely to hear that you enjoyed your stay with us. Our location is great as many tourist sites are within walking distance from the hotel.

However I am very sorry to hear that you found the breakfast to be of poor quality we will of course investigate further into this and ensure that our breakfast buffet is kept at its highest standard. We thank you for sharing this feedback with us.

We hope to welcome you back again in the future.

Kind Regards,

Louise
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Dublin, Ireland
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 24, 2013

I attended a Christmas lunch along with 100+ other guests and found the food, staff and atmosphere very good. After the lunch when one of my friends had too much to drink, the duty manager handled the problem with professional aplomb. An excellent venue.

  • Stayed December 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louise C, Hotel Administrator at Hilton Dublin, responded to this review, January 10, 2014
Dear David B

Thank you for taking the time to write a review of Hilton Dublin.

We are happy to hear that you had a enjoyable christmas lunch at our hotel, thank you for sharing your feedback.

Happy new year to you.

Kind Regards,

Louise
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Manchester
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 19, 2013

This is our second stay at the Hilton in Dublin, and we were once again very pleased with our stay. The reception staff, especially Lisa who looked after us last time we stayed, are wonderful and can't do enough for guests. We will most definitely stay at the Hilton from now on when we visit Dublin. Lovely rooms, immaculate & very comfortable, gorgeous breakfast and great service. Once again, thank you Lisa for looking after us. The Hogans

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Louise C, Hotel Administrator at Hilton Dublin, responded to this review, January 10, 2014
Dear Mr & Mrs Hogan,

Thank you for taking the time to share such positive feedback. We are absolutely delighted you enjoyed your stay. It is always encouraging to receive such kind words and it is appreciated by all the team. We continuously strive to ensure our guest’s needs are paramount and I am glad to see that this is what you have experienced.

We hope to welcome you back to our hotel again in the future.

Warm Regards,

Louise
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Limerick, Ireland
1 review
2 of 5 stars Reviewed December 18, 2013

The hotel is well located and the staff very helpful and polite. I was really surprised by the very bad quality of the food which is served in the hotel, I would definitely excpect better from a Hilton.

  • Stayed December 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louise C, Hotel Administrator at Hilton Dublin, responded to this review, January 10, 2014
Dear

I am disappointed to learn of your poor dining experience in our hotel.

Please let me assure you that this is not our our normal standards and I can assure you that your comments are being taken very seriously by our management team and your feedback has been taken on board,

Once again, thank you for your feedback. I hope that you will afford us the opportunity to welcome you back to our hotel in the future.

Kind Regards,

Louise
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Burnley
Top Contributor
80 reviews 80 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 13, 2013

Just stayed here again - man what a good nights sleep, quite rooms - great. There is a train outside the front door, just 2 stops to the centre of Dublin (Grafton street) . Will be back here again very soon.

Stayed December 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louise C, Hotel Administrator at Hilton Dublin, responded to this review, January 10, 2014
Dear m50ell,

Thank you for writing a review of Hilton Dublin.

Thank you for sharing your positive feedback. It is lovely to hear that you enjoyed your stay with us. Our location is great as many tourist sites are within walking distance from the hotel.

We look forward to welcoming you back to our hotel soon.

Kind Regards,

Louise
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Top Contributor
140 reviews 140 reviews
52 hotel reviews
Reviews in 66 cities Reviews in 66 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed December 6, 2013

I stayed here in May while attending a conference a 15 minute walk away. My room was very nice, with a very well-pppointed bath. The exec lounge was most impressive; it is on the top floor of the hotel, with gals walls on 3 sides. Breakfast was very good and the evening snacks and wine selection was very good as well. The location was quiet.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louise C, Hotel Administrator at Hilton Dublin, responded to this review, January 10, 2014
Dear Steve K

Thank you for taking the time to write a review following your recent stay with us.

Many thanks for your feedback we hope to welcome you back to Hilton Dublin again in the future.

Kind Regards,

Louise
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Dublin

Address: Charlemont Place, Dublin 2, Ireland
Phone Number:
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#36 Luxury Hotel in Dublin
#41 Family Hotel in Dublin
#44 Business Hotel in Dublin
#47 Romantic Hotel in Dublin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Dublin 4*
Number of rooms: 193
Official Description (provided by the hotel):
Overlooking the historic Grand Canal, the Hilton Dublin hotel is a 10-minute walk from the famous St. Stephen's Green area and Grafton Street and only 3 miles away from the Dublin Convention Center and the RDS Convention Center. Located on the green LUAS line, it only takes and a short tram ride to get to the fasionable Dundrum Town Center. Savor Irish beef beside the Grand Canal in the Uisce Restaurant or enjoy a sandwich and a Guinness in the Stil. Enjoy a workout in our state-of the-art Fitness by Precor Gym then see Dublin's attractions on a Viking Splash Tour. Visit the Guinness Storehouse or explore the city's literary history at the Dublin Writers' Museum. Choose from Hilton Guest Rooms, Family Guest Rooms or stylish Deluxe Rooms. All rooms have wireless internet access. The hotel has a business center with 4 meeting rooms can accommodate 2-400 people. ... more   less 
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Also Known As:
Hilton Dublin Hotel Dublin
Hilton International Dublin
Dublin Hilton International
Dublin Hilton Hotel

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