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“Great spot for a stay” 4 of 5 stars
Review of Hilton Dublin

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Hilton Dublin
4.0 of 5 Hotel   |   Charlemont Place, Dublin 2, Ireland   |  
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Ranked #48 of 178 hotels in Dublin
Melbourne, Australia
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
“Great spot for a stay”
4 of 5 stars Reviewed December 15, 2012 via mobile

My first time in Ireland and the best Guinness in town the hotel is in a great spot with a great mix of management and staff who are wanting to help with a great experience .. On a let down the rooms are very small but clean the hallways also very small hard when you have a lot of luggage but it has the best breakfast with the best scrambled eggs in the world ..


Hilton with room to grow


Would be nice if had an excutive lounge great to walk into Dublin from here the city is fantastic for a party and people making you feel like your part of it ..taxi drivers are funny people would stay here again

As a HH diamond member would have thought a better room was in order with only staying the One night and booking 3 rooms

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Belfast, United Kingdom
Top Contributor
59 reviews 59 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed December 15, 2012

Excellent, friendly, clean, modern hotel. Even better when we got an early check in and upgraded to a deluxe room. Good location. Only a ten minute walk to St Stephens Green. Would definitely stay here again when next in Dublin.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cheltenham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 15, 2012

On a recent business trip I was persuaded to stay at the Hilton by a colleague who had a Hilton Gold Card, on his recommendation we both booked in after staying 3 nights at the Louis Fitzgerald Hotel (read its review as well). His card was supposed to guarantee preferential check in plus other perks, instead we had to join a long line of people waiting to check in with only one staff member to deal with them. Not a good start. The rooms were clean with comfy beds and duvets but hard pillows. Bedroom phone had broken wall socket next to bed so it did not work.
Later that evening they had a series of parties there with very loud music that thumped throughout the hotel until 4am! This is not acceptable when people are there for a quiet nights sleep. The staff were harassed and there were no extra staff there to deal with complaints.
The overall attitude was uncaring, and all I can say is don't bother going for a gold card because it means nothing, an idea in a boardroom that doesn't work in practise.
Go to the Louis Fitzgerald.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Weybridge, Surrey
Top Contributor
94 reviews 94 reviews
72 hotel reviews
Reviews in 64 cities Reviews in 64 cities
165 helpful votes 165 helpful votes
3 of 5 stars Reviewed December 6, 2012

Stayed for one night only in this modern, centrally located Dublin hotel. I stayed in a club room on the third floor. The room looked stylish but had a significant flaw in that there was nowhere to put your clothes unless you wanted to hang them. No drawers, no shelves that were not already used. As I said I was only staying for one night but had I been staying longer that would have been a problem

The bed was comfortable and the room temperature adjustable and quiet so on a cold night that was good and unlike many other hotels.

Plenty of plugs in the room for charging the multiple devices people tend to carry with them nowadays. A bright clean bathroom with a small bathtub.

No wifi in the room, which is a pain if you are only carrying an ipad or tablet. Free wifi is available in the public areas of the hotel but only with a code that needs to be obtained from reception. The code didn't work, so they ended up giving me the code for the Gold and Platinum card holders.

Breakfast doesn't open until 7am, which meant that I couldn't have any due to an early flight back to London. For a hotel that is catering to business people 7am is too late to open during the week. Early in the morning it takes around twenty minutes to get to the airport.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London
Top Contributor
83 reviews 83 reviews
54 hotel reviews
Reviews in 45 cities Reviews in 45 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed November 28, 2012

THe hotel is fairly modern and new so everywhere is clean and pleasant. The location, next to the LUAS station, is convenient but that also means that there is something of a noise from passing trams especially in rooms 117 and 118 and on that side of the building. The restaurants are good, and the staff are excellent.

Stayed November 2012, traveled on business
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Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 20, 2012

The hotel was great, great in sense of helpful polite staff,comfortable room and bed, didnt have room service but went for buffet which was alright. there is costa coffee downstairs which was great with a lovely staff behind the bar who also made lovely coffees. location is great too.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london se
Top Contributor
63 reviews 63 reviews
33 hotel reviews
Reviews in 34 cities Reviews in 34 cities
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed November 17, 2012 via mobile

Hotel is well located close to the city centre overlooking the canal and next to a Luas tram stop. The property is clean and modern, with a spacious lounge bar (Stil) on the left, spacious lobby/reception overlooking a courtyard and a restaurant on the right hand side. Check in was busy but polite and efficient. Room was ok, a bit on the small side (overlooking canal). No exec club but nice touches as a Diamond HHonors client of wine, water, fruit and snacks. Odd that they welcomed me back in a letter and on arrival when I'd never stayed there before. Bed was uncomfortable. Pillows unpleasant and micro thin duvet. Resulted in a very bad night sleep. Bathroom had certain metal parts of fittings missing - part of toilet roll holder, top cap on shower column and another piece - maybe a previous guest had taken them. Shower good with consistent temperature.

Breakfast - the high point - a juicer for fresh carrot juice - EXCELLENT. Granola/museli station. delicious porridge. Some great local foods - soda bread, really fresh tasty eggs, good irish bacon and artisan sausages. A fantastic breakfast buffet.

The lounge and reception/lobby has lots of seating for meetings etc. spent some time in Stil and had lunch. VERY POOR FOOD - BLT - bacon tasted like it had been cooked in a pan that had previously had something burnt in it. Half the sandwich was left. My poached salmon salad - a small piece of salmon with the skin on (why not remove it - fine if pan fried but poached - yuk it should be removed before serving) atop a large handful of spinach leaves with a rather acidic tomato chutney between the two and a splash of balsamic syrup. No cucumber, other leaves, tomatoes, grated carrot, onions, nuts, avocado etc. or dressing. It was bland and very dull. The other guests had wraps both said they were dull, bland and boring.

Service - on the whole good. Nice friendly staff who smiled and made us feel welcome. Service in Stil a little patchy in the morning. They'd make a lot more money if they had more staff as we had to wait a while several times to catch someone's eye.

Evening - had drinks in Stil. No snacks provided with the drinks. Ordered fish and chips (meh - not impressed. Limp batter and a few chunky chips that could have done with being crisped up with and extra time in hot oil. Ordered some thin fries to share. Again - what is so difficult about frying chips? Clean hot oil is all that's needed. These were just warm, anaemic and flabby. Asked for ketchup and mayo which arrived after we'd eaten them.

Two examples of service -

I had found a vegetarian restaurant on line but then could not recall the name. Called front desk/concierge to ask and was told -"lots of places do a vegetarian option". I explained that I wanted a vegetarian restaurant. The lady said she would call me back. 20 mins later I called down and was told to hold because she was busy! As a result I did get to the restaurant (Cornucopia) but only just and very close to closing time.

Second example - had something I needed printing. Told to send it by email to a member of staff. Was printed as requested and available a few minutes later free if charge.

Two other peeves - key operated lifts - so annoying if you have luggage and bags to fiddle about and unnecessary in my opinion.

Internet - wifi provided by BT but you have to keep looking in, it doesn't remember you once you've logged in.

Would I stay again? Probably for the location and breakfast but certainly not for the food served in Stil.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hilton Dublin

Also Known As:
Hilton Dublin Hotel Dublin
Hilton Dublin Hotel
Hilton International Dublin
Dublin Hilton International
Dublin Hilton
Dublin Hilton Hotel
Address: Charlemont Place, Dublin 2, Ireland
Phone Number:
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#35 Luxury Hotel in Dublin
#41 Family Hotel in Dublin
#48 Business Hotel in Dublin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Dublin 4*
Official Description (provided by the hotel):
Overlooking the historic Grand Canal, the Hilton Dublin hotel is a 10-minute walk from the famous St. Stephen's Green area and Grafton Street and only 3 miles away from the Dublin Convention Center and the RDS Convention Center. Located on the green LUAS line, it only takes and a short tram ride to get to the fasionable Dundrum Town Center. Savor Irish beef beside the Grand Canal in the Uisce Restaurant or enjoy a sandwich and a Guinness in the Stil. Enjoy a workout in our state-of the-art Fitness by Precor Gym then see Dublin's attractions on a Viking Splash Tour. Visit the Guinness Storehouse or explore the city's literary history at the Dublin Writers' Museum. Choose from Hilton Guest Rooms, Family Guest Rooms or stylish Deluxe Rooms. All rooms have wireless internet access. The hotel has a business center with 4 meeting rooms can accommodate 2-400 people. ... more   less 
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