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“Good Stay, Close to everything.” 4 of 5 stars
Review of Westin Dublin

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Westin Dublin
5.0 of 5 Hotel   |   At College Green | Westmoreland Street, Dublin 2, Ireland   |  
Hotel website
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Hotel amenities
Special Price
20% off room rate
Ranked #14 of 177 hotels in Dublin
Copiague, New York
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Good Stay, Close to everything.”
4 of 5 stars Reviewed July 7, 2010

Hotel was very convienient. Not too close and not too far from temple bar, great for pub hopping. Right across the street from Trinity college. Also close to St. Steven's Green. Friendly staff and clean hotel. Rooms were a little old but clean enough. Club in the basement was fun, good drinks.

  • Stayed September 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinDublin, General Manager at Westin Dublin, responded to this review, July 30, 2010
Dear Clonket,

I would like to thank you for your kind comments posted recently.

The location is most definitely the best in town.

I do hope you manage to return to Dublin in the future where we would be delighted to welcome you back.

Kind regards
Andrew R. Henning
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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UK
Top Contributor
109 reviews 109 reviews
71 hotel reviews
Reviews in 67 cities Reviews in 67 cities
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed July 6, 2010

The Westin Dublin is in a great location between Grafton Street and O' Connell Street so is perfect for exploring the city. The bedroom was rather plain and had very generic furniture; nothing special in general. It could have been a hotel room in any part of the world! The bed was very comfortable and I slept very well. I had breakfast and dinner in the hotel. The food and service was very good and I can certainly recommend eating there. The pub is a pleasant place to spend a few hours but expect to pay top prices for the drinks there! I would certainly stay at the Westin Dublin again!

  • Stayed March 2009, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Hanover, MA
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed July 2, 2010

Have stayed many times at The Westin...wonderful hotel and all the staff is brilliant.

Stayed December 2009, traveled as a couple
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TheWestinDublin, General Manager at Westin Dublin, responded to this review, July 7, 2010
Dear peopleperson8,

Thank you very much for posting your review of The Westin Dublin. I am very happy to learn that you are a returning guest on a regular basis and that The Westin Dublin meets your expectations.

If you feel there is anything else we can do to improve on this experience please feel free to request on your next visit or contact me directly.

We hope to welcome you back to Dublin soon.

Best regards,

Andrew R. Henning
General Manager
The Westin Dublin
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Alexandria, VA
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed July 1, 2010

We stayed at the Westin Dublin for 40,000 points for 5 nights; considering it was essentially free we were delighted by the exceptional service we've come to expect from Westin. My husband and I both have some experience in the hospitality industry (hence all those points) so we appreciate consistency and service above all else. In this, the Westin couldn't have been beat. We were greeted at every turn, no matter at what hour; restaurant reservations were made for us when we asked and received follow-up phone calls regarding those reservations, and...most importantly...in no way did we feel as though we used points instead of paying in Euros. We used the fitness center (excellent, and a great place to fill up water bottles btw) as well as the aforementioned concierge services.

The only place I'm docking points is the room. At check-in we were offered a queen bed instead of our reserved king, but with a view of Trinity College. We took it not because we cared about the view (which was more noise than special and through one narrow window) but because we did feel a little bit of pressure to change our reservation because we were on points. The room was large but oddly shaped; the bathroom was, however, exceptionally sized. The bed also seemed to be a full size instead of a queen and we suffered through the week from it. Additionally, the temperature control didn't work and the windows were sealed shut. Yeah, I know, we could have said something and changed rooms, but after changing locations over the past week in Ireland we eyed our bags as enemies and the small-ish bed as a friend. I certainly don't hold this against the hotel; again, they would have done anything to keep us happy (hence, our brand loyalty). But, as a 4 or 5-star property, each room should retain the same comfort standard as others despite the particular footprint of the room.

Aside from the hotel's particular accommodations, the most important aspect of the hotel is the LOCATION. I can't say enough positive things about the hotel's situation; it enabled us to eat at some of the finest restaurants and going to the best attractions while being able to go to the bathroom in comfort. Yes, I went there. Plus, there is a clock on the bank next door (I think; it's been a few months) which stands as an excellent landmark from the street; you can easily locate the hotel from there. Once the bellman opens the door and you smell the signature white tea Westin scent, you immediately feel calmed from the busy streets. It's a haven from busy Dublin life. Overall, I'd highly recommend this property most particularly because there are a few things you can't put an adequate price on: location, service, and your sense of well-being once you're inside.

  • Stayed March 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinDublin, General Manager at Westin Dublin, responded to this review, July 7, 2010
Dear AVGerbert,

Thank you very much for posting your detailed review of The Westin Dublin. I am delighted to read that we were able to consistently provide you with excellent service throughout your stay. In our business it is crucial to provide guests with a seamless experience and meet their expectations every time, so thank you for sharing your remarks with other travellers.

I am sorry that you did not receive the requested room and we will investigate this further.

The Westin Dublin is part of converted 19th Century buildings of historical importance, so we do have a variety of room styles. I am sorry that you were disappointed with your room and note your valuable comments. It might be worth noting that this year a refurbishment will take place on some of our bedrooms and we have taken into account the comments submitted by our guest’s.

I hope that we will have the opportunity to welcome you to our hotel again should your travels bring you back to Dublin.

Kind regards,

Andrew R. Henning
General Manager
The Westin Dublin
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Los Angeles
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 28, 2010

Just back from a week in Ireland and 3 days at the Westin in Dublin. What a wonderful stay in a great hotel. The staff was very friendly and helpful. My teenagers stayed in a roomy, bright twin room and we were upgraded for a very reasonable price to the most gorgeous suite I have ever stayed in. Best location in Dublin with a very short walk to the Temple bar area as well as shopping and Trinity college. The hotel recommended two wonderful restaurants and made all the reservations as well as arranging transportation to the airport. I looked at many hotels before I booked the Westin in Dublin and I am so glad that I picked it. One of the best overall hotel experiences I have ever had in traveling.

Stayed June 2010, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinDublin, General Manager at Westin Dublin, responded to this review, July 7, 2010
Dear becauseican,

I would like to thank you for your kind comments posted recently.

The location is most definitely the best in town. With our commitment to ensure we make each guest’s stay memorable, we always strive to provide a positive Westin Hotel experience.

I do hope you manage to return to Dublin in the future where we would be delighted to welcome you back.

Kind regards
Andrew R. Henning
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rhode Island
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 18, 2010

My son and I recently traveled to Ireland on a golf trip. We arrived in Dublin because we wanted to experience the "pubs" and do some sightseeing. We stayed three nights at the Westin and the quality of our room and level of service we received was fantastic. The hotel is also conveniently located at the beginning of the temple bar area, and near the shopping of Grafton Street, but is not subject to the noise you would expect from the bars in the area. We found the Westin was a convenient walk or short taxi ride to all of the local places of interest as well as golf. Our room was nicely appointed, clean and comfortable. I highly recommend the Hotel for anyone staying in Dublin.

  • Stayed June 2010
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Manchester, New Hampshire
Top Contributor
68 reviews 68 reviews
31 hotel reviews
Reviews in 33 cities Reviews in 33 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed June 3, 2010

We chose the Westin because of its location and it didn't disappoint. The hotel is directly across from Trinity College and Temple Bar area. The tour buses pickup just a block away and there are many fine restaurants nearby. The Atrium lounge is very pleasant for a light meal; the Irish breakfast, included in our room rate, was excellent. The staff was very attentive, friendly and knowledgeable. Our son became ill while there and they had a doctor to us within an hour! If you have time, take a cab out to Howth (30 min. drive) for dinner at Aqua. The harbor is beautiful and the restaurant is excellent.

  • Stayed May 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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Additional Information about Westin Dublin

Address: At College Green | Westmoreland Street, Dublin 2, Ireland
Phone Number:
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Business Hotel in Dublin
#12 Romantic Hotel in Dublin
#13 Luxury Hotel in Dublin
#13 Family Hotel in Dublin
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Westin Dublin 5*
Official Description (provided by the hotel):
The Westin Dublin is situated in Dublin city centre, only 30 minutes from Dublin Airport. Beside historic Trinity College, cultural quarter of Temple Bar and steps from the shops on Grafton Street. Guestrooms feature the slumber inducing Westin Heavenly Bed and include 16 suites. Dining options include The Exchange Restaurant, elegant Atrium Lounge and popular Mint Bar. The Westin Dublin has 11 state of the art meeting rooms ranging in size to accommodate guests from 25 to 250. ... more   less 
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Also Known As:
Westin Dublin Hotel Dublin
Dublin Hotel Westin
Dublin Westin
Westin Hotel Dublin

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