We recently stayed for two nights at the Westin Hotel, Dublin - I wished to treat my wife while I was attending some business meetings. Overall impression - disappointed. The check-in was unecessarily fussy and took too long - asking Irish people for "photo ID" when they're in Ireland is a certain way to rile them - whoever came up with that policy doesn't understand Ireland.
The room certainly was not five-star - it was small and stuffy. The "wardrobe" was obviously designed with Pygmies in mind - it would be difficult to hang anything in it. Internet was advertised at "€6 per hour" - a bit steep when most hotels provide this service free gratis. This situation was further compounded when I was checking out - I had used the internet for probably 45 minutes in total - when I checked my bill I discovered that I had been charged for six hours! Obviously, the system starts a new hour every time one connects - surely this could be sorted easily.
My car was parked for me by a friendly usher - the parking fee came to €25 per day! If I had known that, I would have parked in the carpark across the street! Breakfast in the dining room was another fairly ordinary experience - on both mornings we had to repeat our request for toast.
In general I was disappointed. Prior to staying there, I had checked several city-centre hotels - all the Dublin hotels are back to their bad old habits - room rates are back on top of the European league. Cop yourselves on, Folks - we Irish are tired of "racehorse rates" and "donkey service".
- Official Description (provided by the hotel):
- The Westin Dublin is situated in Dublin city centre, only 30 minutes from Dublin Airport. Beside historic Trinity College, cultural quarter of Temple Bar and steps from the shops on Grafton Street. Guestrooms feature the slumber inducing Westin Heavenly Bed and include 16 suites. Dining options include The Exchange Restaurant, elegant Atrium Lounge and popular Mint Bar. The Westin Dublin has 11 state of the art meeting rooms ranging in size to accommodate guests from 25 to 250. ... more less
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- Also Known As:
- Westin Dublin Hotel Dublin
- Dublin Hotel Westin
- Dublin Westin
- Westin Hotel Dublin