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“Does the job but not home from home” 4 of 5 stars
Review of Camden Court Hotel

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Camden Court Hotel
4.0 of 5 Hotel   |   Camden St., Dublin 2, Ireland   |  
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Ranked #39 of 176 Hotels in Dublin
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Does the job but not home from home”
4 of 5 stars Reviewed May 2, 2013 via mobile

On arriving I was pleasantly surprised by the public areas and the overall hotel. Once I got to my room I was disappointed to see a very basic room with poorly tunes tv stations. The bath was shallow water not hot but the saving grace was the free wifi that was hi speed.

Over does a job and on balance not disappointing.

On a side not there is a homeless shelter opposite the the hotel and some strange sites can be seen.

  • Stayed April 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RebekahLavelle, Online Reputation Manager at Camden Court Hotel, responded to this review, May 7, 2013
Thank you for taking the time to review our property. We are most grateful for your feedback. We are saddened to learn your experience with us was not of great satisfaction. I would like to report your stay with our management team and would kindly ask that you can send your details to my direct email at rlavelle@camdencourthotel.ie. We would be most grateful for this information as it is only through customer feedback such as yours, that we can continue to monitor, maintain, and improve our standards. We hope to restore your faith in our property and to welcome you back in the near future. Kind Regards, Rebekah Lavelle
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1,225 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (260)
Date | Rating
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  • English first
  • French first
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English first
Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 25, 2013 via mobile

Our initial experience made us wonder why this hotel had such a high rating. Although the lobby was great and check-in procedure smooth, we were pretty disappointed with our room. Stuck in an inside corner with a small window, and sparse furniture/decoration, the room felt more like a hostel than a hotel room. The biggest issue was that there was only one (yes, one) power outlet, and that already had a lamp and TV plugged into it. As nerds, we travel with two iPhones, two iPads, a laptop, and a camera - all which need daily charging. This wasn't going to work.

As we were staying for a week, I made a visit to the manager and relayed our concerns. The response was immediate, empathetic, and kind. By the time we returned later that day, we had been moved to a room that had been newly renovated (seems like there are some new, some old in this hotel). The new room was bright, nicely laid out, and had five or six outlets for our various toys. Beds are comfy and the housekeeping service is great.

At all times, the front desk and managerial staff were polite, helpful, and had a genuine concern for us. All we asked is that they make us happy, and they did.

Stayed April 2013, traveled as a couple
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RebekahLavelle, Online Reputation Manager at Camden Court Hotel, responded to this review, May 7, 2013
Thank you for your kind feedback on your stay with us. We are happy to learn we were able to accommodate your room request in an immediate and professional manner. Our front desk staff are delighted to hear your kind comments. Our newer more refurbished rooms do offer more socket outlets and are often specially requested. Thank you again for choosing to stay with us and we do hope to welcome you back in the very near future.
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Co. Tyrone Northern Ireland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 23, 2013

Just spent two nights at Camden Court with sisters and friends. Overall it was okay. Would have liked two rooms beside each other and I suppose we should have requested at time of booking, but they were unable to help us we were actually on floor 3 and floor 5 not an ideal situation for girls all gettin ready to head out together. As well as that rooms on floor 3 have obviously been refurbished while floor 5 I felt was basic. They were really attic rooms, ours had one double and two single, the single beds didnt even have headboards more like a dormitory
Bar staff and reception staff were very pleasant, but coffee bar/lobby staff really could do with
with smiling!!!! Hotel location quite good just a short walk (about 10 mins ) to grafton street area. I think there are probably better hotels in the area.

Room Tip: Ask for refurbished rooms..there is definitely a difference on floors
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  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
co down
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 23, 2013

I have stayed at the Camden Court Hotel over the years and as always the staff are very friendly and helpfull the hotel food is very good and the hotel is very clean and its only a short walk to the top of Grafton Street and the tram is only around the corner if you dont feel like the walk.I would recomend this hotel and will be back and with the swimming pool the hotel suits familys,couples and business stays

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poortugaal, Netherlands
Top Contributor
51 reviews 51 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed April 22, 2013

We were with 6 man for a long weekend of Dublin. It is a fine hotel. The swimming ppol is great. It has a changing room with lockers and you get free towels. Only be aware that you need a swimming cap but they can be bought for 2.5 euro. The breakfast is of good quality. The food and drinks in the hotel bar is very good. The location is 10/15 minutes walk from grafton street/temple bar district. In the area there is Italian restaurant (little ceasar) and nice bar Odeon plus night clubs in Harbour street. Only negative is that we had some of the NOT refurbished rooms. But they were still nice and have a good bathroom.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Torrington, Connecticut
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 21, 2013

Unfriendly, unhelpful front desk staff.
Dismal breakfast buffet. Might have been
appealing at 6 AM but only shiny, congealed offerings
when grandsons and I arrived at 8:30.
Coffe bar staffer was not Irish born..
seemed to believe his lineage was regal.
Think the staff prefers business clients
not family vacationeers.

If I owned Camden Court, I would send the staff to the
Parker Hotel in Galway to be trained.
That is a wonderful hotel.

Room Tip: If traveling w family, choose another hotel.
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  • Stayed April 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebekah L, Online Reputation Manager at Camden Court Hotel, responded to this review, April 23, 2013
Thank you for taking the time to review our hotel. We truly value the opinions of our customers and we apologise that we did not meet your expectations. We are deeply disappointed to learn you found our reception staff unfriendly and unhelpful. We strive to offer the best level of customer service here at the hotel for all types of visitors whether they are here for business or pleasure. We do apologise if you found the service level during your stay unsatisfactory. Our staff are made up of over 14 nationalities, we feel a multicultural and diverse staffing help us provide a higher level of service and standard to our guests.
With regard to breakfast, our kitchen staffing ensure all food items at breakfast time are replenished and fresh at all times. We again apologise if this was not up to your satisfaction during your stay. I’d like to learn more about your stay with us so that we can address this with our staff, kindly send on your full details to rlavelle@camdencourthotel.ie or if you wish to chat about it further my direct line is 01 4283920. Again, thank you for taking the time to give your feedback. We do hope to welcome you back in the future.
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northern ireland
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2013

Both myself & my partner decided to book a last minute weekend break away to Dublin, & after looking at quite a few hotels online the Camden Court Hotel seems to stand out from the rest.

When we arrived we were welcomed by a very friendly & helpful girl on reception who quickly booked us in and showed us where we could park (hotel has own parking).

Our room was a good size and very clean and tidy with a modern decor.

There is a car in the hotel called Central Bar and is a cosy spot :)

Breakfast was fab! There is something for everyone and the staff are very welcoming.

We used the spa also which I really couldn't fault and it was never really busy which was nice.

The hotel is situated quite central and takes about a 10 minute walk to get to the centre of Dublin.

All in all the hotel was great and there is nothing we could fault, we will definately be returning to this spot!

Room Tip: as for a newly refurbished room when booking
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebekah L, Online Reputation Manager at Camden Court Hotel, responded to this review, April 22, 2013
Thank you for leaving such lovely comments. We're glad your stay with us was so enjoyable. Our staff will be delighted with your feedback. It is great to also learn you enjoyed our bar and spa facilities. We hope to welcome you back at our hotel in the very near future. Thanks again for taking the time to give us your feedback on your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Camden Court Hotel

Address: Camden St., Dublin 2, Ireland
Phone Number:
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#31 Luxury Hotel in Dublin
#38 Romantic Hotel in Dublin
#41 Business Hotel in Dublin
#50 Family Hotel in Dublin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Camden Court Hotel 4*
Number of rooms: 251
Official Description (provided by the hotel):
The Camden Court Hotel, a modern 4 star hotel located in Dublin city centre, Ireland. Close to the main Dublin tourist attractions, we provide affordable and comfort accommodation, as well as excellent conference and leisure facilities. ... more   less 
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Also Known As:
Camden Court Dublin
Hotel Camden Court
Camden Court Hotel Dublin

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