I had read good reviews about so expected it to be really good but were dissapointed with quite a few things.....
When we arrived the lobby smelt terrible (of sewage) and remained there for the whole of our stay - I have seen a couple of people write about it on here so I think it has been like that for a while!
I mentioned in the booking that I had booked the 3 night trip as a surprise anniversary present for my boyfriend and they put us in the smallest, dingiest, oldest room. It was not the sort of room we wanted to relax in - especially being there for 3 nights. The TV was old, the bathroom was bright orange and we were on level 1 which looked out onto a small car park and a few buildings. When we mentioned that we wernt happy, they were really good and upgraded us to their exec rooms which were 10 times better - lovely bathroom, bed and very spacious, however we were 100 metres from the railway track (which ran from 5am - 12pm every day) and put right by some meeting rooms which were extreemly noisy at 8am.
I cant fault the staff as they were really helpful, but cant help but think that they chance it by putting people in the non updated rooms first, which were definnalety not a room you would want to relax in for 4 days - and defintely were not up to a 4* standard.
The location was also good as was an easy walk to everywhere, but probably would spend a bit more to go somewhere else if we returned to Dublin.
- Official Description (provided by the hotel):
- This photo is linked to my management response to the review dont be fooled. There is also complimentary water available 24hrs in our Premier Club Lounge on Level 7. ... more less
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- Also Known As:
- North Star Hotel - Premier Club Dublin
- North Star Hotel Dublin
- Northstar Hotel Dublin