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“Great service!” 5 of 5 stars
Review of Trinity City Hotel

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Trinity City Hotel
4.0 of 5 Hotel   |   Pearse Street, Dublin, Ireland (Formerly Trinity Capital Hotel)   |  
Hotel amenities
Ranked #37 of 176 Hotels in Dublin
Calgary, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great service!”
5 of 5 stars Reviewed October 14, 2011

I booked this hotel through Expedia for one night. I found the price very reasonable for the location. I had booked a non-smoking, double room. Upon arriving and getting to our room, we found two twin beds. I called down to the desk and explained I had booked a double room. I was told to hang tight and they'd see what they could do. While we were waiting, we realized it was a smoking room. The room they gave us was across the hall and had a King bed, a nice upgrade. As it was on the same floor, it was smoking as well and I explained that we booked a non-smoking room. We were put into one of the "Terra Bedrooms" which are absolutely awesome! It had a huge king bed and a very nice, modern bathroom. It was a very nice perk! I believe the man wh helped us out was Colum. I would stay again if ever heading back to Dublin!

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MAKH77, Manager at Trinity City Hotel, responded to this review, October 20, 2011
Hi,

Thank you for taking the time to review the Trinity Capital Hotel.

I'm sorry for the inconvenience you experienced at the start of your stay, I'm happy to hear that our Tara rooms were to your liking!
We hope to be able to welcome you again in the future.

Kind regards,
Mari Hove
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,112 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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kansas
Top Contributor
60 reviews 60 reviews
27 hotel reviews
Reviews in 33 cities Reviews in 33 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 12, 2011

Rooms were clean, and were more like hotels in US. Hotel is very dark inside, though -almost claustrophobic inside. They were very nice and provided a sack breakfast for us since we had to leave early for the airport. If you stay here, ask for a 'backside' room. Our window opened to a very noisy street (Room 212). We would stay here again, though. We were using vouchers, so not sure of the price, however it was posted at $250 a night. Great location to Trinity University. Also, close to Grafton St....a great place to people watch or shop.

Room Tip: Ask for rooms away from the street.
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  • Stayed October 2011, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MAKH77, Manager at Trinity City Hotel, responded to this review, October 20, 2011
Hi,

Thank you for taking the time to review the Trinity Capital Hotel.
We are delighted to hear that you enjoyed your stay with us and hope to be able to welcome you again in the future.

Kind regards,
Mari Hove
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Galway, Ireland
Top Contributor
175 reviews 175 reviews
80 hotel reviews
Reviews in 60 cities Reviews in 60 cities
173 helpful votes 173 helpful votes
4 of 5 stars Reviewed October 9, 2011

this hotel is really in central Dublin, quite close to Trinity College. If you book on line with the hotel, you are likely to secure a pretty good rate. The hotel itself seems to have been built or refurbished in phases so there are newer rooms (meant to be more expensive but occasionally you can scoop one for a normal price) that are quite nice. The garden rooms are second and the other rooms are 3rd tier. The interior of the hotel is quite boudoir (dark reds and funky lighting), the bar and restaurant are fine. Wi-fi is available in the rooms and there is a computer in the lobby. No gym but the use of a pretty good one nearby. It is my standby hotel when in Dublin as the rate and location are hard to beat.

  • Stayed August 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MAKH77, Manager at Trinity City Hotel, responded to this review, October 20, 2011
Hi,

Thank you for taking the time to review the Trinity Capital Hotel.
We are delighted to hear that you enjoyed your stay with us and hope to be able to welcome you again in the future.

Kind regards,
Mari Hove
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kent
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 7, 2011

What a terrific location! Have wanted to stay here but couldn't get in before. Very pleased we did and would stay again. The quirky decor is a real talking point and guests are constantly taking photos in the over sized seats. Six of us stayed and got a great Kind Bed deal with a comparison site, we were all very happy with our choice. The only down side was all three rooms were very hot and small and there is only air con in suites. However, that cant be a regular problem with Irish weather!

  • Stayed October 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MAKH77, Manager at Trinity City Hotel, responded to this review, October 20, 2011
Hi,

Thank you for taking the time to review the Trinity Capital Hotel.
We are delighted to hear that you enjoyed your stay with us and hope to be able to welcome you again in the future.

Kind regards,
Mari Hove
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
los angeles, ca
Top Contributor
54 reviews 54 reviews
35 hotel reviews
Reviews in 31 cities Reviews in 31 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed October 5, 2011

We stayed at the Trinity Capital Hotel for the second time this past June. My boyfriend and I stayed just one night, but our two friends stayed for three. And it seemed like we had slightly different experiences.

Our friends checked in before us, and had never been to Dublin. The two women at the front desk when they checked in late the first night, they were less than helpful. But, one friend's luggage had been lost by our airline on our way in, and she was concerned it wouldn't make it to the hotel. They were great when it came to that - the bag was delivered to the hotel and in her room when she returned from sightseeing.

Our stay, though only for one night, was completely satisfactory. However, they no longer have a free shuttle to and from the airport, which we were unaware of. But it was nothing that a quick taxi ride couldn't fix.

The staff that was there the morning we checked out was very friendly (perhaps my friends just got the bad seed?) - they stored our bags for us so we could explore while waiting for our late afternoon flight, and my friend was able to work from the computers in the lobby with the free wifi.

The rooms were very clean and unique, as they had been on our last trip, and the price and location were both pretty great.

  • Stayed June 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MAKH77, Manager at Trinity City Hotel, responded to this review, October 20, 2011
Hi,

Thank you for taking the time to review the Trinity Capital Hotel again.

I'm sorry to hear that your friends felt that our front office staff were unfriendly, as you noted the staff you dealt with the next morning were friendly and accommodating. I have sent your comments on to the Front Office manager, as we want all our guests to have nice memories from all encounters with our staff.
We ended the free shuttle to the airport in 2009, I'm sorry that you were not aware of this in advance, I hope it didn't cause too much inconvenience for you.

We now also have free wifi in all the rooms, so on your next visit you can also work from the privacy of your room!

We hope to welcome you back again to Dublin and Trinity Capital Hotel.

Kind regards,
Mari Hove
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 3, 2011 via mobile

From the moment you step into the lobby you know this a special little hotel in the heart of Dublin. After travelling all night we were very happy that they were able to check us in early and then point us in the direction of somewhere to getting something tasty to eat since we had just missed breakfast. The rooms, although a little small, were very comfortable and the shower appeared to have been recently updated (no shower curtain, a glass 1/2 wall instead). We really loved the central location of the hotel since we were able to walk pretty much everywhere we wanted to go. If we come back to Dublin we will definitely stay here again.

  • Stayed October 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotherham, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 3, 2011

Stayed for 3 nights for my 40th birthday at the end of Sept. The hotel looks great and has lots of different quirky styles. The lobby, bar and restaurant area's were decorated really well. The breakfasts were lovely, hot and plenty of choice and because the time frame was good ( i think from 7/8 - 11am) it was never too busy. Everything was clean in and around the rooms. The only few rough edges were that in the bathroom the shower curtain was dirty with make up, grout and sealant around the bath was black in places, floor tiles cracked and we didnt get a new soap for the sink! Maybe you are only allowed one for the bath area? ;-) The rooms was ok but a little cramped with the chair and table. Our bed was two single beds pushed together with bedding stretched over to fit, not the most comfortable. All in all a good stay and nice friendly staff, would stay again, just needed a little more attention to detail in a few places. PS You must visit the Guinness Storehouse, just for the pint at the top and the views all accross Dublin!

  • Stayed September 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MAKH77, Manager at Trinity City Hotel, responded to this review, October 20, 2011
Hi,

Thank you for taking the time to review the Trinity Capital Hotel.

I'm glad to hear that you were happy with most parts of your stay and I have sent your comments regarding the cleanliness of the bathroom on to the Accommodation manager in the hotel.

We are delighted to hear that you enjoyed your stay with us overall and hope to be able to welcome you again in the future.

Kind regards,
Mari Hove
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trinity City Hotel

Address: Pearse Street, Dublin, Ireland (Formerly Trinity Capital Hotel)
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#30 Luxury Hotel in Dublin
#32 Romantic Hotel in Dublin
#35 Business Hotel in Dublin
#46 Family Hotel in Dublin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Trinity City Hotel 4*
Number of rooms: 198
Official Description (provided by the hotel):
The Trinity City Hotel is a uniquely stylish boutique property located in the heart of Dublin City Centre, opposite Trinity College. Our 198 guestrooms offer everything that you would expect including super-fast, complimentary 200MB WiFi, luxurious cotton bed linens with fluffy duvets, en-suite bathrooms with luxurious toiletries, flat screen TV, electronic laptop safe Tea and Coffee making facilities, hairdryer and ironing facilities and a work desk We want our guests to feel at home throughout their stay at the Trinity City Hotel and our range of 4 star guest rooms are designed with guest comfort in mind. Guests can choose to upgrade to one of our beautifully appointed Executive Bedrooms and Suites or our Georgian Suites with the elegant proportions of Dublin's most famous architectural style. ... more   less 
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Also Known As:
Trinity Capital Dublin
Trinity Capital Hotel Dublin
Hotel Trinity Capital

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