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“Super Excellent Service” 5 of 5 stars
Review of InterContinental Dublin

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InterContinental Dublin
5.0 of 5 Hotel   |   Simmonscourt Road, Dublin 4, Ireland (Formerly Four Seasons Hotel Dublin)   |  
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Ranked #15 of 172 Hotels in Dublin
Hole
1 review
“Super Excellent Service”
5 of 5 stars Reviewed November 15, 2011

I was staying at the hotel for 3 nights in May, with my doughter. The staff was fantastic, clean and elegant room. The location is a bit far from the center of Dublin, but if You have feet You can walk or take the rail from Sandymouth (very close to the hotel) so the location is no problem.

The stay was great !

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFSD, General Manager at InterContinental Dublin, responded to this review, November 30, 2011
Dear tloomis,

Thank you for taking the time to review your recent stay at Four Seasons Hotel Dublin.

I am delighted to note that you and your daughter had an enjoyable stay with us and I look forward to the opportunity of welcoming you both back in the near future.

Sincerely,

Jose A. Soriano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,339 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
Date | Rating
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  • English first
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English first
Brussels, Belgium
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed November 13, 2011

From the time your taxi stops at the hotel, to the time you depart, service is faultless. Room is a bit old-fashion in style but immaculate and spacious. Food in the restaurant is of very good quality.

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFSD, General Manager at InterContinental Dublin, responded to this review, November 17, 2011
Dear FabienP,

I would like to thank you for choosing Four Seasons Hotel for your recent trip to Dublin and for then taking the time to review your stay.

We do hope to have the pleasure in welcoming you back in the near future.

Jose A. Soriano
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Hempstead, NY
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 13, 2011

The rooms were beautiful, the bed, very comfortable, and the staff was very helpful. They answered all our questions, were extremely helpful and pleasant.

  • Stayed November 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFSD, General Manager at InterContinental Dublin, responded to this review, November 17, 2011
Dear Marcia L,

I would like to thank you for taking the time to review your recent stay at Four Seasons Hotel Dublin. We appreciate your kind words.

We do hope to have the pleasure in welcoming you back in the near future.

Sincerely,

Jose A. Soriano
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Garfield, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 9, 2011

This was an absolutely perfect place for two overworked young adults juggling careers and graduate school- the staff treated us like royalty, the room was warm and immaculate, and the location was perfect, just a few blocks from the center of Dublin. Everyone greeted us like we were old friends, not guests in a hotel- if you find yourself looking for a hotel in Dublin, I highly recommend this one! I admit it's a bit pricey (we booked it as part of a trip through a travel agent so we got a sizeable discount on the room), but it's worth every penny.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFSD, General Manager at InterContinental Dublin, responded to this review, November 11, 2011
Dear Cathy V,

My sincere thanks and appreciation to you for taking time from your busy schedule to post a positive review of your stay with us.

It is a great pleasure to read such a positive review. It is encouraging to hear that you were provided with a warm welcome and reception for the time you were with us and that we were able to meet your expectations. I will be sharing your kind words with our Team here in Dublin.

We do hope to welcome you back to Four Seasons should you be visiting Dublin in the near future.

Sincerely,

Jose A. Soriano
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, VA
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 9, 2011

The level of attention to detail was excellent. The cleanliness was superior to even other Four Seasons that I have stayed at. The desk staff was by far the most personable and helpful that I have ever encountered. They took their time to help me with Internet issues and cell phone problems without handing me off to phone support. The gift shop staff were eager to help. The bartender in the Ice bar treated me like a long lost friend, offering excellent advice on the suberb food. The hotel is beautiful, the Ice bar is worth the trip. When my allergies started bothering me they came to my room immediately and changed the pillows and comforter from down to foam ones. Great towels. Only thing that I found bothersome was to sit at the desk on an old fashioned chair. After 15 minutes it was uncomfortable. They should upgrade these to stylish task chairs for the people who come on business and even the pleasure crowd who cruise the Net for local info.

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFSD, General Manager at InterContinental Dublin, responded to this review, November 11, 2011
Dear Digitscd,

I am proud that the service you received during your recent trip to Four Seasons Hotel Dublin prompted you to share your comments on Trip Advisor. Thank you.

I was really pleased to read your wonderful comments about our staff. Please be assured that I will be sharing your comments with our Team.

We look forward to the opportunity of welcoming you back in the near future.

Sincerely,

Jose A. Soriano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hilliard, Ohio
Level Contributor
2 reviews
4 of 5 stars Reviewed November 9, 2011

The service was great. The location was perfect for us. We were right next door to the RDS where the marathon expo was being held. They were also only 1.4 miles from the start of the race. The only downfall was that they charge you to connect to their Wi-Fi. And they charge extra to connect more than one device. This is a service that should be FREE in a hotel of this level.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFSD, General Manager at InterContinental Dublin, responded to this review, November 11, 2011
Dear Michelle K,

Thank you for choosing Four Seasons Hotel Dublin for your recent trip to Dublin and for taking the time to post a review of your stay.

I am delighted to note that you were satisfied with our location and with most aspects of your stay. As you have mentioned we do charge for internet access. We do have 24 hour support in place for our guests if they experience any challenges with this. We also offer complimentary use of our Business Centre. We will continue to review this and it is open for change in the future.

We do hope to have the pleasure in welcoming you back in the near future.

Sincerely,

Jose A. Soriano
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 9, 2011

Lovely hotel, spacious rooms. Had to pay for internet though. Very expensive but a nice treat.

  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFSD, General Manager at InterContinental Dublin, responded to this review, November 11, 2011
Dear Meadhbhd,

I appreciate you taking the time to post a review of Four Seasons following your recent trip to Dublin.

As you have mentioned there is a charge for our internet use. We do however have 24 hour support in place for our guests. We also offer guests complimentary use of our Business Centre. We will continue to review this and it is open for change in the future. I am glad though that it did note take from your overall stay and that you were happy with your room and the hotel itself.

We do hope to welcome you back in the near future.

Sincerely,

Jose A. Soriano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Dublin

Address: Simmonscourt Road, Dublin 4, Ireland (Formerly Four Seasons Hotel Dublin)
Phone Number:
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Dublin
#12 Business Hotel in Dublin
#14 Luxury Hotel in Dublin
#15 Romantic Hotel in Dublin
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Dublin 5*
Number of rooms: 197
Official Description (provided by the hotel):
InterContinental Dublin is a 20 minute stroll from Trinity College and Grafton Street and a short walk to Aviva Stadium to experience the thrill of championship rugby. The Hotel offers a landmark location in the city's most desirable neighbourhood, combining embassies and stately homes with pubs and restaurants. For Dubliners, this is the most attractive place to live in the city. Guests enjoy authentic experiences of today's Dublin; fresh and modern, yet warmed with a sense of Irish tradition. ... more   less 
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Also Known As:
4 Seasons Hotel Dublin
Four Seasons Dublin
Dublin Four Seasons
Four Seasons Hotel Dublin

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