went there with my wife and two kids easter weekend 2014 i would highly recommend people to stay well away from this hotel it is not one bit family friendly staff need to go on a customer service course and management not one bit friendly .Got there on saturday evening checked in and booked our table for something to eat that evening .we went down to the restaurant placed our order starter was fine but when came to main course different story .I asked for steak with chips and onion rings which was on the menu but got fried onions so i asked the waitress about the onion rings i was told that we dont serve onion rings but the person beside me and across from me were eating them.So i called the restaurant manager and asked him what was going on so i was given them at the end of my main course not even an apology was given and the waitress told us a bare face lie.We also had to complain about our room there was an absolute disgusting smell in our room it wasnt clean.When we went to complain the manager told us to sit in the lobby to investigate the smell and disappeared for ages.The two reception girls were the only ones that helped got us a different room there was no offer of any help to move our luggage or belongings to the other room 2 floors down. When we put in a complaint with the general manager they offered us to stay in the hotel for 2 nights and i said "under no circumstances would i go back in their hotel to stay because it was not clean". I would have liking half of my money back but they didnt offer any refunds and there was no wifi in the rooms its also advertised free wifi but there is non.
- Official Description (provided by the hotel):
- Located at the gateway to Dublin - Newlands Cross Naas Road. 270 bedrooms, bar,restaurant refurbished ballroom banquet up to 700, over 40 meeting rooms, swimming pool, saunas, steam room and gym and free car parking. ... more less
- Reservation Options:
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- Also Known As:
- Green Isle Conference Leisure Hotel