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“Fabulous downtown” 5 of 5 stars
Review of The Westbury Hotel

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The Westbury Hotel
5.0 of 5 Hotel   |   Grafton St | Dublin 2, Dublin Dublin 2, Ireland   |  
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Hotel website
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Hotel amenities
Special Rate
Complimentary Breakfast
Ranked #5 of 174 Hotels in Dublin
orlando
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
37 helpful votes 37 helpful votes
“Fabulous downtown”
5 of 5 stars Reviewed May 26, 2013

FIve star service and facilities - well earned. Great location. Perfect place to get your batteries recharged after that long night flight. Be sure to ask for a quiet room on the back of the hotel. Otherwise your room will be awash in ORANGE from the lIghting on the the front all night long.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WehManager, Guest Relations Manager at The Westbury Hotel, responded to this review, June 10, 2013
Dear moggydot,

Thank you for having stayed with us and thank you for positively reviewing your experience of The Westbury Hotel.

Your comments are most important to us and it is truly encouraging to read that you found the service, facilities and location of the hotel to your satisfaction.
I do hope that we shall have the pleasure of welcoming you back in the not too distant future.

Thank you again for recommending The Westbury Hotel to others on Tripadvisor.

Best regards,

Joseph Downing
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,413 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (334)
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Belfast
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 22, 2013 via mobile

This was my 5th time at the Westbury, and it's quite simply the best hotel in Dublin, and probably one of the best hotels worldwide. Concierge was delightful, reception staff so professional that it's evident they take pride in providing such excellent customer service. The rooms are stunning and the bathroom was spotless. There were 4 of us in the room and the extra towels, 4 robes and 4 cups/saucers and spoons provided for in-room tea and coffee show the attention to detail that's tailored for guests' needs. At the restaurant, our needs were anticipated and the staff were excellent at suggesting off menu alternatives for specific dietary needs. The only fault I have with the hotel is that it has set the bar so high, I am disappointed when staying in other hotels as they cannot compare to Westbury standards. I cannot understand how it is not no. 1 on tripadvisor and cannot wait to return in
August.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WehManager, Guest Relations Manager at The Westbury Hotel, responded to this review, May 24, 2013
Dear Cat1979,

Thank you most sincerely for your loyal custom, your kind comments about The Westbury Hotel on Triadvisor and for having chosen to stay with us once again.

It is indeed most encouraging to read in your review that you had an "outstanding" time while staying with us and that your every need was met by our dedicated team.
I am also delighted that you truly enjoyed our wonderful restaurant and that your every need was met with efficiency and courtesy at every turn during your stay.

On behalf of everyone here, I look forward to having the pleasure of welcoming you back and would like to take this opportunity of thanking you for recommending The Westbury Hotel on Tripadvisor.

Kind regards,

Joseph Downing
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 22, 2013

This hotel is in a really great location and is on the door step of the heart of Dublin. This is definitely what I would call a 5* hotel. Every single member of staff was fantastic and remembered our party. It was a shame we were only here for the weekend as I would loved to have spent more time in the hotel, particularly the lovely lounge having another high tea.

Would only stay here next time im in Dublin

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WehManager, Guest Relations Manager at The Westbury Hotel, responded to this review, May 24, 2013
SR04London,

Thank you for your extremely kind comments on Tripadvisor about The Westbury Hotel and thank you for your for having chosen to stay with us while visiting Dublin.

It is most encouraging to note that you thoroughly enjoyed your time with us and that our dedicated team provided the sort of impeccable service for which The Westbury Hotel is justly renowned.
I do look forward to having the pleasure of welcoming you back in the not too distant future and on behalf of everyone here, remain at your service.

Thank you for recommending The Westbury Hotel on Tripadvisor.

Warm regards,

Joseph Downing
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 20, 2013

I stay here at least once a year, more often twice and it always delivers. The location is ideal. You can walk anywhere a tourist would want to go. The breakfast is the best !
It holds onto its traditional values whilst keeping modern. €25 from airport in taxi, nice and easy.
Can't wait to be back!

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WehManager, Guest Relations Manager at The Westbury Hotel, responded to this review, May 21, 2013
Dear Sheila S,

Thank you for being a loyal customer of ours and thank you for your most kind review of The Westbury Hotel on Tripadvisor.

It is delightful to read that you enjoy staying with us and that we "always deliver" on our commitment to ensuring that each one of our guests has a wonderful experience of our renowned establishment.
I am thrilled to read that you loved many aspects of the hotel including our unbeatable location, delicious breakfast and traditional hospitality in a modern luxurious setting.
I look forward to having the pleasure of welcoming you back in the not too distant future.

Thank you for recommending The Westbury Hotel to others on Tripadvisor.

Warm regards,

Joseph Downing
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Donegal Town, Ireland
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 18, 2013 via mobile

Everything was perfect and I mean perfect.

At the Westbury, they certainly make you feel like family. Upon arrival we were met by the concierge, one of which claimed that he recognised me from my last stay (not entirely impossible). Car was taken as was our luggage. Check in was swift, proficient and we were given hot moist towels which were welcome after our long journey to Dublin. Our twin room was bright, clean, spacious, very comfortable with quality toiletries and linens / towels. We did have breakfast in the hotel which was lovely.
Now on to the one of the key attractions of the Westbury, the location, you are but 20m from Grafton street. Shopping bliss! Brown Thomas with all of its designer gear accompanied with all of the rest of the shops on Dublins best shopping street. There are also lots of lovely bars restaurants and coffee shops in the immediate locality. More than enough to cater for a good night out. Clubs and gay bars in the close locality too!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WehManager, Guest Relations Manager at The Westbury Hotel, responded to this review, May 21, 2013
Dear pauandrewmcsim,

Thank you for you loyal custom and for writing such a favourable review of The Westbury Hotel on Tripadvisor.

It is indeed a pleasure to read that you thoroughly enjoyed your recent stay with us and that you were greeted with warmth and efficiency from the moment you arrived.
Everyone here is instilled with pride and truly delighted by your generous words of praise regarding the hotel being "the best hotel in Dublin."
We strive to ensure that each of our cherished customers enjoy a wonderful experience at our renowned establishment.
I look forward to your returning to our hotel in the near future.

Thank you for your greatly appreciated custom and your kind comments about The Westbury Hotel on Tripadvisor.

Best regards,

Joseph Downing
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bodø, Norway
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 18, 2013

We had a great weekend at the Westbury. Large room, very comfortable bed. Nice bathroom.
The hotel is very beautiful, beautiful artwork. Very nice atmosphere, and perfect location - close to everything. The breaktfast was fantastic! We will be back.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WehManager, Guest Relations Manager at The Westbury Hotel, responded to this review, May 20, 2013
Dear Bod_Norway,

Thank you for having chosen to be one of our cherished customers and thank you for having taken the time to favourably review your experience of The Westbury Hotel on Tripadvisor.

It is truly delightful to note that you thoroughly enjoyed your stay and that you plan to return in the future.
The hotel's exceptional art collection which reflects some of Ireland's finest artists certainly does set the tone and conveys a sense of inobtrusive luxury throughout.
It is great to read in your review that you also loved the hotel's unbeatable location right in the heart of Dublin's vibrant social and cultural hub and that our delicious breakfast surpassed your expectations.
I look forward to having the pleasure of welcoming you back to our renowned establishment soon.

Thank you for recommending The Westbury Hotel to other users of Tripadvisor and thank you for your greatly appreciated custom.

Warm regards,

Joseph Downing
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Galway, Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2013

Excellent Hotel. Lovely Decor. Nice, comfortable rooms. Fantastic location- right in the heart of Dublin City. But most of all: the service!!
All Members of Staff throughout the house are welcomg, proffesional and friendly. They are genuine in a way they treat the hotel guest and you can feel it every step of the way. On my recent stay in the Westbury just before I collected the luggage I have left my engagement ring in the Ladies Bathroom by the Reception area. I have only discovered the fact following afternoon. I contacted the hotel and spoke to Thomas in the Concierge who showed concern and acted very promptly contacting relevant departments and the Duty Manager. Within a short while i have received a phonecall my engagement ring was found and it was kept in the safe.
Cafe Novo serves tasty food and great coctails ( best daiquiri ever!), has a nice ambience and provides a lovely service. We liked it so much we dined there twice there enjoying relaxed atmosphere. Its fantastic shopping location! We walked back from the O2 Theatre after the Beyonce's concert. And we are staying there again next week on our visit to Dublin!

Room Tip: studio rooms have the most fantastic comfortable beds!
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WehManager, Guest Relations Manager at The Westbury Hotel, responded to this review, May 18, 2013
Dear mysz_ka_z,

Thank you for having stayed with us and for writing such a positive review of the Westbury Hotel on Tripadvisor.

Everyone here, especially Thomas at Concierge, is delighted by not only your kind comments but also about the happy outcome with regard to your being reunited with your engagement ring.
I am thrilled that you had a thoroughly enjoyable stat and that the various hotel outlets such as Cafe Novo more than met your expectations.
I look forward to welcoming you back next week and on many occasions in the future.

Thank you for recommending The Westbury Hotel to others on Tripadvisor.

Kind regards,

Joseph Downing
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westbury Hotel

Address: Grafton St | Dublin 2, Dublin Dublin 2, Ireland
Phone Number:
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Dublin
#3 Family Hotel in Dublin
#5 Luxury Hotel in Dublin
#7 Business Hotel in Dublin
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Westbury Hotel 5*
Number of rooms: 205
Official Description (provided by the hotel):
One of The Leading Hotels of the World, and rejuvenated by a multi-million euro refurbishment, The Westbury Hotel is an urban retreat with Dublin city on its doorstep.ocated just off Grafton Street, in the heart of Dublin, this stylish 5-star hotel provides easy access to the city’s best entertainment and business districts. ... more   less 
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Also Known As:
Westbury Hotel Dublin
Westbury Dublin
Hotel Westbury

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