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The Westbury Hotel: Traveler Reviews

5.0 of 5
Grafton St, Dublin Dublin 2, Ireland
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The Westbury Hotel
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Ranked #7 of 177 hotels in Dublin
Most recent review
5 of 5 stars Reviewed March 15, 2013
BerniemWhite Dublin, Ireland
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1,303 reviews from our community

Traveler rating
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    282
    68
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Families
192
 
Couples
549
 
Solo
71
 
Business
230
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Dublin, Ireland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
“Our stay in The Westbury”
5 of 5 stars Reviewed March 15, 2013

My husband and I went to the Westbury Hotel for our 30th Wedding Annivesary last week and i have to say it was a fabulous experience... The staff were so helpful and kind, we got a great welcome and a free upgrade.. We will defnately be back...
Billy and Bernie Whie

Room Tip: Go to the Westbury... you won't be dissappointed...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Ask BerniemWhite about The Westbury Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WehManager, Guest Relations Manager at The Westbury Hotel, responded to this review
March 20, 2013
Dear BerniemWhite,

Thank you most sincerely for having stayed with us on the very special occasion of your 30th wedding anniversary and for having favourably reviewed your experience of The Westbury Hotel on Tripadvisor.

I am delighted that you had a wonderful time at our establishment and that our dedicated team did everything to ensure you had a most memorable stay.
It is also great to note that despite the hotel's popularity as a city centre destination, you received a complimentary upgrade which it must be said is not always possible.
I do hope it will not be too long before we have the pleasure of welcoming you back.

Thank you for recommending The Westbury Hotel to others on Tripadvisor.

Warm regards,

Joseph Downing
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Top Contributor
88 reviews 88 reviews
27 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
“just as nice as i remembered”
5 of 5 stars Reviewed March 15, 2013

returned to dublin for my annual busines trip..i've stayed in 5 hotels in Dublin over the years and this is still my favorite they do most things right,,freindly doorman, friendly concierge, nice appointed rooms, nice amenities, very good breakfast buffet,,,two negatives, small fitness center [really a converted hotel room i think] and expensive restaurant

Room Tip: my room faced the back,,,nice and quiet...enjoyed the espresso machine in the room as well
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask andrewshka1121 about The Westbury Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WehManager, Guest Relations Manager at The Westbury Hotel, responded to this review
March 19, 2013
Dear andrewshka 1121,

Thank you for favourably reviewing The Westbury Hotel on Tripadvisor and for having chosen to return to stay with us on the occasion of your recent visit to Dublin.

It is great to read that you found our establishment "just as nice as remembered" and that you thoroughly enjoyed your stay.
I am disappointed that I did not have the opportunity to highlight our special partnership with the very renowned Energy Fitness Centre right by the hotel which more than accommodates our guests who require comprehensive gym and pool facilities.
I would also like to advise that Wilde, The Restaurant which has been twice awarded the AA Rosette offers à la carte and pris fixe menus - 2 course €29, 3 course €35 and really is the best value in town considering the delicious locally sourced food served in magnificent surroundings.
Also for more casual dining our brasserie Cafe Novo offers great value right by Grafton Street.
I would very much welcome your getting in touch with me at joseph_downing@doylecollection.com to hear your comments in more detail and to ensure your absolute satisfaction with all aspects of the hotel on future visits.
I look forward to hearing from you soon.

Thank you for recommending The Westbury Hotel to others on Tripadvisor.

Warm regards,

Joseph Downing
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
Reviews in 24 cities Reviews in 24 cities
22 helpful votes 22 helpful votes
“Perfect!!”
5 of 5 stars Reviewed March 13, 2013

Stayed here one night and were genuinely sad to leave. This hotel is just fantastic and apart from the perfect location, the staff are among the best I've ever come across. They seem genuinely cheerful and more than happy to go the extra mile. Big luxurious rooms with wonderful beds! A really perfect hotel experience. Thank you Westbury!

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask CarreeBee about The Westbury Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WehManager, Guest Relations Manager at The Westbury Hotel, responded to this review
March 19, 2013
Dear CareeBee,

Thank you for heading your most favourable Tripadvisor review of The Westbury Hotel with the word "perfect" and thank you for having chosen to stay with us while in Dublin recently.

I am delighted to note that you thoroughly enjoyed the hotel's many charms including our team's total dedication to providing impeccable service and warm hospitality.
I look forward to having the pleasure of welcoming you back soon and to encouraging you to stay longer.
Thank you once again for your recommending The Westbury Hotel to other travellers on Tripadvisor.

Kind regards,

Joseph Downing
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Fabulous!!”
5 of 5 stars Reviewed March 13, 2013 via mobile

This hotel remains at the top of its game. From arrival to departure faultless. Charming staff. Lovely rooms. Lushious afternoon tea. Lovely bteakfast. Treat yourself. You wont be disappointed! The guy in the gallery even remembered our drink order from night before!!

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask holidayangel_10 about The Westbury Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WehManager, Guest Relations Manager at The Westbury Hotel, responded to this review
March 19, 2013
Dear holidayangel_10,

Thank you for your cherished customer loyalty and for your having taken the time to favourably comment on your recent experience of The Westbury Hotel on Tripadvisor.

Your review and the title word of "fabulous" have delighted everyone here and have instilled our wonderful team with even more pride in delivering excellent service to all of our customers.
It is thrilling to note that you also indulged in our legendary Afternoon Tea which as with our hotel, we strive to ensure is the very best in Dublin.
I do hope that we shall have the pleasure of welcoming you back in the not too distant future.

Thank you for recommending The Westbury Hotel to others on Tripadvisor.

Best regards,

Joseph Downing
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Afternoon Tea”
4 of 5 stars Reviewed March 12, 2013

The afternoon tea was sublime. I had the champagne package and it was great value for money. The selection of cakes was delicious and there were plenty of them.

The only critique is that the service was disorganised but the individual members of staff were great.

  • Stayed March 2013
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
See 2 more reviews by Claire C for Dublin
Ask Claire C about The Westbury Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WehManager, Guest Relations Manager at The Westbury Hotel, responded to this review
March 19, 2013
Dear Claire C,

Thank you for having favourably reviewed your recent Afternoon Tea experience on The Gallery at The Westbury Hotel and thank you for having chosen our establishment over others as the ideal spot for your tête à tête.
I am delighted to read that you found the Champagne Afternoon Tea to be "sublime" which is perhaps one of the most complimentary words for describing what we believe has become a Dublin institution.
I am fully confident that on your next visit which I do hope will be soon that the service will be impeccable and the welcome as warm as ever -qualities which we are most proud of and which we strive to instill in all of our dedicated team.
I look forward to your returning soon.

Thank you once again for your kind comments about Afternoon Tea on The Gallery at The Westbury Hotel.

Warm regards,

Joseph Downing
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about The Westbury Hotel

Also Known As:
Westbury Hotel Dublin
Westbury Dublin
Hotel Westbury
Address: Grafton St, Dublin Dublin 2, Ireland
Phone Number:
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotels in Dublin
#6 Luxury Hotels in Dublin
#6 Family Hotels in Dublin
#8 Romantic Hotels in Dublin
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
One of The Leading Hotels of the World, and rejuvenated by a multi-million euro refurbishment, The Westbury Hotel is an urban retreat with Dublin city on its doorstep.ocated just off Grafton Street, in the heart of Dublin, this stylish 5-star hotel provides easy access to the city’s best entertainment and business districts. ... more   less 
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