The Gresham is a proper grown-up hotel, with a proper grown-up foyer and a proper grown-up bar that mixes proper grown-up drinks. The staff are welcoming, helpful and......grown-ups. Our room, a standard double, was not expensive, nicely laid out and very comfortable with (you guessed) a proper grown-up bath in a handsomely sized bathroom.

I have, however, three small reservations. It doesn't make enough of the literary connections, and that's a shame because I'd have enjoyed my stay even more if I'd realised I was sitting at a bar frequented by James Joyce. There was no tea and coffee in the room. The interiors are nicely laid out in deep red, tans and browns but the carpet in the foyer and bar is blue and should be in an airport.

I think we chose well. The 'boutique' hotels down by the river are eye-wateringly expensive, and while O'Connell Street isn't the Faubourg Saint-Germain it is a stylish start to a walking tour of what is probably the most welcoming city I've ever been to.

The staff of the Gresham are very obliging and generous. This means everything. It's an expensive hotel, but Ireland has its infrastructural limitations which come as a surprise from--well, from anywhere else. You may be surprised that you are dressed in every piece of warm clothing you brought because attending a conference in the Gresham could mean you are sitting for hours in an unheated room, in November! In two days I developed chapped lips but I never left the hotel environment.
The internet didn't work but the people on staff were terrific. Sangor especially, who insisted he and his team had a solution to everything at any hour of the day or night.
The best bit was an evening at Toddy's where Adam took me by the metaphoric hand and showed me a good time--at the bar, at the table. Had the best steak of my life. Perfection service.

We went over for the rugby and this was out first stay in the Gresham, which is very well placed on O'Connell Street. The airport shuttle literally stops outside and the return stop is opposite.
Staff were friendly and helpful, especially the concierge Charlie.
We had a lovely suite, which was very large, with a separate sofa and dining table with a second TV. The room was onlyl et down by some shabby decorating and finishes in the bathroom.
Would definitely stay again.

The hotel has a great location, looks elegant and the staff are very pleasant. However I had a double room on the 5th (top floor). Because of its Georgian facade, by the time you reach the 5th floor the windows are small and are set high in the wall meaning no view. The double rooms are snug. The heating control kept cutting out which meant the room was frequently chilled. The Saturday night was busy in the hotel so on Sunday morning even quite early the hot water for the shower did not reach the 5th floor and I had to use the room kettle for hot water to enable me to shave . I had friends staying on the 1st and 2nd floors who did not have the same problem. There was no bottled water supplied in the room and the mini bar was empty which is usually a sign that the hotel does not trust its guests. The coffee mugs in the room were not washed properly and rubbish was left for hours in the room passageways.
I think the hotel will slowly descend to a 3 star and then be turned into a department store. If it was my hotel I would give the GM a kick up the bottom and tell him to sort these issues out. It can get back to its former glory but it needs to change now.